Merci de consulter la version française de notre site Web. Nous travaillons avec empressement pour rendre notre site entièrement bilingue. La version française sera en ligne bientôt. Nous sommes désolés de ce contretemps.

We rely on volunteers to work alongside staff on our award-winning HelpDesk, providing hands-on technical advice and informal digital literacy to NCF members, to develop and lead our digital literacy workshops, to be part of our ongoing training sessions through Lunch and Learns, to test and configure modems, and for special projects, where volunteers tap into their specific skillsets to benefit our membership.


If you're looking for experience with technical support and service excellence skills, NCF is a great place to get some hands-on experience.

If you are later in your career or retired, it can be a constructive way to keep your skills sharp with a team of like-minded folks.

We're looking for volunteers who are passionate about digital access, ready to learn new things and share their existing knowledge, and who can commit to at least one three-hour volunteer shift a week for at least six months after training is complete.

Bilingualism in French or another language is an asset. And we want to recruit a range of volunteers who together represent the diversity of NCF members.

We have a number of ways volunteers can help, including:

  • HelpDesk Analyst
  • FrontDesk Analyst
  • Modem Configuration and Support
  • Digital Literacy Trainer
  • Network wiring expert
  • Special expertise in:
    • WiFi deployment and debugging
    • internet security
    • VPNs
    • privacy
    • digital rights

At this time, most of our volunteering opportunities require a solid foundation of tech skills and knowledge but we are looking into developing more opportunities for those who want to give back in other ways, particularly in advocacy, public education and communications.

Contact us if you have an idea about how you can help!

Thanks to funding from the Department of Canadian Heritage, we are in the process of developing a bilingual online training portal and we are exploring remote volunteering opportunities in response to COVID-19.

To find out more, please send an email to Karine Habboub, our Bilingual Volunteer and Outreach Coordinator, at volunteering@ncf.ca and we'll be in touch!