Posted June 23, 2021 | Minutes


NCF Board of Directors
Minutes of Meeting
April 20, 2021 


Minutes of a meeting of the Board of Directors

The meeting was called to order at 7:16 p.m. with Chris Cope as Chair and Graeme Beckett as Secretary for the meeting.


Board members present:
Christopher Cope (bz787) Chair
Anis Hanna (gb499) 1st vice Chair
Emmanuel Adenlolu (gc476) Treasurer
Graeme Beckett (aw958) Secretary
Andrea Holland (es170)
Martin Dubois (al432)
Michael Chan (ga869)
Lindsay Carreau (gc034)

Peter MacKinnon (fr198) 2nd Vice-Chair
Lauren Gardner (fy923)
Majd Karam (gc029)

NCF Management/Staff present:
Executive Director: Shelley Robinson


Once around the table.
Informal pre-meeting conversation, with Directors taking turn offering personal views and commentary on interesting things that might not make it to the Agenda.

  1. Confirmation of Quorum

    Quorum was confirmed.
  2. Review of the Agenda

    Motion: To adopt the agenda as circulated.
    Proposer: Michael Chan (ga869)
    Seconder:  Emmanuel Adenlolu (gc476)
    The motion was carried.
  3. Review of the Minutes of the Previous Meetings

    Minutes accepted as circulated.
    1. March 23, 2021

      Motion: To adopt the minutes of the March 23 meeting as circulated.
      Proposer: Anis Hanna (gb499)
      Seconder: Andrea Holland (es170)
      The motion was carried.
  4. Reports  
    1. Executive Director's Report (Shelley Robinson)

      Shelley distributed her ED report in advance of the meeting for both the open and in-camera sessions of the meeting.

      Select Highlights from the public portion of the Executive Director's Report

      Jan. 1/21: 3109/2809 without CAF
      Feb. 1/21: 3100/2798 without CAF
      Mar. 1 21: 3058/2762 without CAF
      Apr. 1/21: 3032/2737 without CAF

      Jan-Mar 2021 sign-ups: 65
      Jan-Mar 2021 cancels: 123
      Net DSL growth Jan-Mar: -58

      Apr. 1/20: 3224/2930 without CAF
      Apr. 1/19: 3313/3046 without CAF
      Apr. 1/18: 3320/3110 without CAF
      Apr. 1/17: 3111/3030 without CAF
      Apr. 1/16: 2990
      Apr. 1/15: 2919

      ●  First round of cable beta testing launched yesterday, Monday April 19th.
      ●  There are ongoing hardware shortages because of COVID-19 but we are managing to keep enough modems in stock.
      ●  We sent out a number of copyright notices (required by law) and heard back from many members that the IP addresses were wrong or that they were away on holidays during the time of suspected infringement. We are looking into it and will keep members posted.

      Communications and Advocacy:
      ● NCF is participating in an ACORN Ottawa launch for their #Internet4all campaign, focusing on municipal
      internet on April 24.
      ● The #InternetIntelligence campaign is being posted online and twice a week, the best tips are being shared on Twitter

      Covid 19
      ●  On Sat. April 17th Ontario introduced a strengthened and enhanced provincial emergency and stay at-home order.
      ●  NCF COVID-19 response: www.ncf.ca/coronavirus
      ●  HelpDesk hours: Monday-Friday 10am-7pm, Saturday 10am-5pm.
      ● Office hours: Monday-Friday: 10am-5pm.

      ●  Masks must be worn in the office at all times.
      ●  Following national and local health guidelines we’re encouraging office staff to use the three-layer medical masks we provide, rather than their own
      ●  We have two extra-large air purifiers for the office: one for the office and one for the HelpDesk area
      ●  Only one member/member group in the office at a time, chairs are in the hallway spaced more than 2m apart
      ●  many staff are still working remotely to ensure staff can maintain appropriate social distance in the office.
      ● We have a daily office cleaning checklist.
      ●  We have a plexiglass shield for the front desk and a washable plastic cover for the debit machine.
      ●  We now have hand sanitizer, gloves, lots of cleaning fluid, hand soap and face masks.
      ●  We encourage members to use the lockbox (during and outside of office hours) for modem and payment drop-off.
      ● We continue to encourage members with no payment method on file to use forms of payment that don’t require them to come to the office in person. We continue to accept cash.

      Motion: To move in-camera.
      Proposer: Martin Dubois (al432)
      Seconder:  Andrea Holland (es170)
      The motion was carried.

      Motion: To receive the Executive Director's report..
      Proposer: Emmanuel Adenlolu (gc476)
      Seconder: Martin Dubois (al432)
      The motion was carried.

  5. Ongoing Business
    1. AGM Discussion - Dates, Nomination Committee.

      The dates for voting at the 2021 AGM were agreed to be June 23 to June 30th. Andrea will continue in her role for nominations.

      Motion: To accept the voting dates for the online AGM from June 23 to June 30, 2021.
      Proposer:    Anis Hanna (gb499)
      Seconder:   Andrea Holland (es170)
      The motion was carried.
  6. New Business 
    1. Compensation for Internet Services (Shelley Robinson)

      This item was discussed in-camera.

      Motion: To move out of camera.
      Proposer: Andrea Holland (es170)
      Seconder:  Emmanuel Adenlolu (gc476)
      The motion was carried.

  7. Announcements
    1. There were no NCF announcements.
  8. Date of Next Meeting

The next meeting is scheduled to be May 25th, 2021 and was subsequently revised to June 15th 2021 at 7pm.
Location: Electronic meeting.
NCF Offices are located at Suite 206 Richmond Square, 1305 Richmond Rd.

  1. Adjournment

    The meeting adjourned at 8:26 p.m.

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