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<div class="ncfrightbox"> {{Template:Troubleshooting DSL Links}} </div>
<div class="ncfrightbox"> {{Template:Troubleshooting DSL Links}} </div>


'''How to Install and Check for WiFi Interference at Your Premises and Produce a Report for NCF'''  
'''How to Install and Check for WiFi Interference at Your Premises and Produce a Report for NCF'''


1. Download the [https://itunes.apple.com/ca/app/airport-utility/id427276530?mt=8 AirPort Utility] from the '''Appstore'''.


2. Go to iOS '''Settings''' and find scroll down until you find the '''AirPort Utility'''.
[[File:AirPortUtility1.png|alt=AirPortUtility - In IOS Settings|none|thumb|AirPortUtility - In IOS Settings]]
3. Turn '''WiFi Scanner''' on. 
[[File:AirportUtility2.png|alt=Airport Utility - Turning On Wi-Fi Scanner|none|thumb|Airport Utility - Turning On Wi-Fi Scanner]]


[[Category:DSL]]
4. Open '''AirPort Utility''' and tap '''Wi-Fi Scan'''. 
[[Category:Linux]]
[[File:AirportUtility3.png|alt=Airport Utility - WiFi Scan|none|thumb|Airport Utility - WiFi Scan]]
[[Category:Troubleshooting]]
[[Category:Home Network]]


== See Also ==
5. Tap '''Scan''' and wait 30 seconds.
* [[WiFi Analyzer for Windows]]
[[File:AirUtility4.png|alt=Airport Utility - Scan Start|none|thumb|Airport Utility - Scan Start]]
* [[WiFi Analyzer for Android]]
 
* [[Wi-Fi Analyzer for iOS]]
6. Now you can see all the networks with their channels and RSSI levels. '''Click Stop'''
* [[WiFi Analyzer for Linux]]
[[File:AirportUtility5.png|alt=Airport Utility - Scan Results|none|thumb|Airport Utility - Scan Results]]
* [[Changing WiFi Channels on SmartRG modems]]
7. Click on the info icon in the bottom right corner of the results page.
* [[Changing WiFi Channels on TP-Link TD-W9970]]
[[File:AirportUtility7.png|alt=AirportUtility - Channel Reports Icon|none|thumb|Airport Utility - Channel Reports Icon]]
* [[Changing WiFi Channels on Sagemcom 2864]]
 
* [[Changing WiFi Channels on SpeedTouch ST585]]
8. Take a screenshot by using the key combination '''Power+Home'''  and send the pictures to [mailto:support@ncf.ca support@ncf.ca] or in response to the most recent ticket email you have received from the NCF Help Desk. 
* [[:File:CHANGING THE WIRELESS CHANNEL ON TP-LINK TD-8951ND.pdf|Changing WiFi Channels on TP-Link TD-W8951ND]]
[[File:AirportUtility6.png|alt=AirportUtility - Channel Summary|none|thumb|Airport Utility - Channel Summary]]
9. The RSSI represents the signal strength of the networks around you. If you're configuring your modem yourself, you want to avoid the channels of the top 5 networks besides your own. 
 
10.  Now you can '''Stop''' scanning. 
 
11. '''REMEMBER:''' go back into the settings and turn off the '''WiFi-Scanner''' to conserve your device's battery.
 
{{Template:WiFi_Analyzer_See_Also}}

Revision as of 17:33, 14 February 2019

WiFi Analyzers: Windows | Windows 10 | Android | iOS | MacOS | Linux

How to Install and Check for WiFi Interference at Your Premises and Produce a Report for NCF

1. Download the AirPort Utility from the Appstore.

2. Go to iOS Settings and find scroll down until you find the AirPort Utility.

AirPortUtility - In IOS Settings
AirPortUtility - In IOS Settings

3. Turn WiFi Scanner on. 

Airport Utility - Turning On Wi-Fi Scanner
Airport Utility - Turning On Wi-Fi Scanner

4. Open AirPort Utility and tap Wi-Fi Scan

Airport Utility - WiFi Scan
Airport Utility - WiFi Scan

5. Tap Scan and wait 30 seconds.

Airport Utility - Scan Start
Airport Utility - Scan Start

6. Now you can see all the networks with their channels and RSSI levels. Click Stop

Airport Utility - Scan Results
Airport Utility - Scan Results

7. Click on the info icon in the bottom right corner of the results page.

AirportUtility - Channel Reports Icon
Airport Utility - Channel Reports Icon

8. Take a screenshot by using the key combination Power+Home  and send the pictures to support@ncf.ca or in response to the most recent ticket email you have received from the NCF Help Desk. 

AirportUtility - Channel Summary
Airport Utility - Channel Summary

9. The RSSI represents the signal strength of the networks around you. If you're configuring your modem yourself, you want to avoid the channels of the top 5 networks besides your own. 

10.  Now you can Stop scanning. 

11. REMEMBER: go back into the settings and turn off the WiFi-Scanner to conserve your device's battery.

See Also