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<div class="ncfrightbox"> {{Template:Troubleshooting DSL Links}} </div>
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'''How to Check the WiFi interference at your Premises and Produce a Report for NCF'''
 
'''How to Check the WiFi interference at your Premises and Produce a Report for NCF'''
  
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· If your house is bigger than a two bedroom apartment, it is recommended that you generate this report from different locations in your house. Include a brief description with each screenshot in that case.
 
· If your house is bigger than a two bedroom apartment, it is recommended that you generate this report from different locations in your house. Include a brief description with each screenshot in that case.
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[[Category:DSL]]
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[[Category:Linux]]
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[[Category:Troubleshooting]]
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[[Category:Home Network]]
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== See Also ==
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* [[WiFi Analyzer for Windows]]
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* [[WiFi Analyzer for Android]]
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* [[Wi-Fi Analyzer for iOS]]
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* [[WiFi Analyzer for Linux]]
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* [[Changing WiFi Channels on SmartRG modems]]
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* [[Changing WiFi Channels on TP-Link TD-W9970]]
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* [[Changing WiFi Channels on Sagemcom 2864]]
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* [[Changing WiFi Channels on SpeedTouch ST585]]
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* [[:File:CHANGING THE WIRELESS CHANNEL ON TP-LINK TD-8951ND.pdf|Changing WiFi Channels on TP-Link TD-W8951ND]]

Revision as of 13:11, 14 February 2019

How to Check the WiFi interference at your Premises and Produce a Report for NCF

1. Download, Install and Run Acrylic WiFi Home. You will need to provide an email address for the download. We recommend using a disposable email address.

2. From the Menu  at the top right corner of the window and turn on the Advanced Mode.

AcrylicWiFi - Turning on Advanced Mode
AcrylicWiFi - Turning on Advanced Mode

3. Look for your network in the SSID list and select it by clicking on it.

AcrylicWiFi - Selecting Your Wifi Network
AcrylicWiFi - Selecting Your Wifi Network

4. Click the Chan List to sort the WiFi networks by Channel Click on the [2.4Ghz APs Channels] Tab at the bottom

AcrylicWiFi - Sorting Networks By Channel
AcrylicWiFi - Sorting Networks By Channel

5. Leave the program to run for about 15 minutes and take a screenshot of the report. Save it as a word file (Open Word and hit [Ctrl+V]) and include in a reply to the most recent ticket email you received from [[1]] .

The channels with the most wifi networks represent the frequency bands with the most interference from other networks.

6. If you live in a WiFi-dense Setting (have more than 15 wireless networks on your list), sort the list by RSSI value instead of channels.  Click the [RSSI] List to sort the Wifi networks by Signal Strength from the lowest digit trending higher (For example, going from -30 to -80). You may have to click on [RSSI] twice to get the right order. We focus on the signals closest to you to find a channel that's least busy channel.

7. Leave the program to run for about 15 minutes again and another take a screenshot of the report. Add it to your word file (Open Word and hit [Ctrl+V]) and include in a reply to the most recent ticket email we sent to you or email to [[2]] with your ticket number in the subject. 

Note:

· If your house is bigger than a two bedroom apartment, it is recommended that you generate this report from different locations in your house. Include a brief description with each screenshot in that case.

See Also