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6. You will know the scan is completed when the '''Stop''' option in the top right corner changes back to '''Scan'''. Now you can see all the networks with their channels and RSSI levels. If the '''Scan''' doesn't stop after 30 seconds click '''Stop.'''
 
6. You will know the scan is completed when the '''Stop''' option in the top right corner changes back to '''Scan'''. Now you can see all the networks with their channels and RSSI levels. If the '''Scan''' doesn't stop after 30 seconds click '''Stop.'''
 
[[File:AirportUtility5.png|alt=Airport Utility - Scan Results|none|thumb|Airport Utility - Scan Results]]
 
[[File:AirportUtility5.png|alt=Airport Utility - Scan Results|none|thumb|Airport Utility - Scan Results]]
7. Click on the info icon in the bottom right corner of the results page.
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7. The page will display a list of the WiFi networks around you, their RSSI and Channels. The RSSI represents the signal strength of the networks around you. Click on the info icon in the bottom right corner of the results page.  
 
[[File:AirportUtility7.png|alt=AirportUtility - Channel Reports Icon|none|thumb|Airport Utility - Channel Reports Icon]]
 
[[File:AirportUtility7.png|alt=AirportUtility - Channel Reports Icon|none|thumb|Airport Utility - Channel Reports Icon]]
  
 
8. Take a screenshot by using the key combination '''Power+Home'''  and send the pictures to [mailto:support@ncf.ca support@ncf.ca] or in response to the most recent ticket email you have received from the NCF Help Desk. 
 
8. Take a screenshot by using the key combination '''Power+Home'''  and send the pictures to [mailto:support@ncf.ca support@ncf.ca] or in response to the most recent ticket email you have received from the NCF Help Desk. 
 
[[File:AirportUtility6.png|alt=AirportUtility - Channel Summary|none|thumb|Airport Utility - Channel Summary]]
 
[[File:AirportUtility6.png|alt=AirportUtility - Channel Summary|none|thumb|Airport Utility - Channel Summary]]
9. The RSSI represents the signal strength of the networks around you. If you're configuring your modem yourself, you want to avoid the channels of the top 5 networks besides your own. 
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'''How to Interpret the Reports:'''
 
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* Avoid the high device count channels. In this images, those will be Channels 1, 6 and 11
10.  Now you can '''Stop''' scanning. 
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* Take note of 2.4GHz channels (1 through 11) that are not listed because they have no routers broadcasting over them within your scan range. In this image those will be Channels 2, 5, 7, 9
 
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* If you're configuring your modem yourself, you want to avoid the channels of the top 5 WiFi networks besides your own. 
11. '''REMEMBER:''' go back into the settings and turn off the '''WiFi-Scanner''' to conserve your device's battery.  
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* '''Your recommended channels''' will be those with the fewest or no devices on them, which are not adjacent to the top 5 WiFi networks next to your own.
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10. '''REMEMBER:''' go back into the '''Settings''' and turn off the '''WiFi-Scanner''' to conserve your device's battery.  
  
 
{{Template:WiFi_Analyzer_See_Also}}
 
{{Template:WiFi_Analyzer_See_Also}}

Revision as of 10:07, 1 May 2019

WiFi Analyzers: Windows | Windows 10 | Android | iOS | MacOS | Linux

How to Install and Check for WiFi Interference at Your Premises and Produce a Report for NCF

1. Download the AirPort Utility from the Appstore.

2. Go to iOS Settings and find scroll down until you find the AirPort Utility.

AirPortUtility - In IOS Settings
AirPortUtility - In IOS Settings

3. Turn WiFi Scanner on. 

Airport Utility - Turning On Wi-Fi Scanner
Airport Utility - Turning On Wi-Fi Scanner

4. Open AirPort Utility and tap Wi-Fi Scan

Airport Utility - WiFi Scan
Airport Utility - WiFi Scan

5. Change the Scan Duration from Continuous to 30 seconds by moving the Slider. Then tap Scan and wait 30 seconds.

Airport Utility - Scan Start
Airport Utility - Scan Start

6. You will know the scan is completed when the Stop option in the top right corner changes back to Scan. Now you can see all the networks with their channels and RSSI levels. If the Scan doesn't stop after 30 seconds click Stop.

Airport Utility - Scan Results
Airport Utility - Scan Results

7. The page will display a list of the WiFi networks around you, their RSSI and Channels. The RSSI represents the signal strength of the networks around you. Click on the info icon in the bottom right corner of the results page.

AirportUtility - Channel Reports Icon
Airport Utility - Channel Reports Icon

8. Take a screenshot by using the key combination Power+Home  and send the pictures to support@ncf.ca or in response to the most recent ticket email you have received from the NCF Help Desk. 

AirportUtility - Channel Summary
Airport Utility - Channel Summary

How to Interpret the Reports:

  • Avoid the high device count channels. In this images, those will be Channels 1, 6 and 11
  • Take note of 2.4GHz channels (1 through 11) that are not listed because they have no routers broadcasting over them within your scan range. In this image those will be Channels 2, 5, 7, 9
  • If you're configuring your modem yourself, you want to avoid the channels of the top 5 WiFi networks besides your own. 
  • Your recommended channels will be those with the fewest or no devices on them, which are not adjacent to the top 5 WiFi networks next to your own.

10. REMEMBER: go back into the Settings and turn off the WiFi-Scanner to conserve your device's battery.

See Also