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'''How to Install and Check for WiFi Interference at Your Premises and Produce a Report for NCF'''
 
'''How to Install and Check for WiFi Interference at Your Premises and Produce a Report for NCF'''
  
1. Download the [https://itunes.apple.com/ca/app/airport-utility/id427276530?mt=8 AirPort Utility] from the '''Appstore'''.  
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1. Download the [https://itunes.apple.com/ca/app/airport-utility/id427276530?mt=8 AirPort Utility] from the '''Appstore'''.
  
2. Go to iOS [Settings] and find scroll down until you find the [AirPort Utility] 
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2. Go to iOS '''Settings''' and find scroll down until you find the '''AirPort Utility'''.
 +
[[File:AirPortUtility1.png|alt=AirPortUtility - In IOS Settings|none|thumb|AirPortUtility - In IOS Settings]]
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3. Turn '''WiFi Scanner''' on. 
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[[File:AirportUtility2.png|alt=Airport Utility - Turning On Wi-Fi Scanner|none|thumb|Airport Utility - Turning On Wi-Fi Scanner]]
  
3. Turn [WiFi Scanner] on.  
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4. Open '''AirPort Utility''' and tap '''Wi-Fi Scan'''. 
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[[File:AirportUtility3.png|alt=Airport Utility - WiFi Scan|none|thumb|Airport Utility - WiFi Scan]]
  
4. Open [AirPort utility] and tap [WiFi-Scan]  
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5. Tap '''Scan''' and wait 30 seconds.
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[[File:AirUtility4.png|alt=Airport Utility - Scan Start|none|thumb|Airport Utility - Scan Start]]
  
5. Tap [Scan] again and wait 15 seconds.  
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6. Now you can see all the networks with their channels and RSSI levels. '''Click Stop'''
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[[File:AirportUtility5.png|alt=Airport Utility - Scan Results|none|thumb|Airport Utility - Scan Results]]
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7. Click on the info icon in the bottom right corner of the results page.
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[[File:AirportUtility7.png|alt=AirportUtility - Channel Reports Icon|none|thumb|Airport Utility - Channel Reports Icon]]
  
6. Now you can see all the networks with their channels and RSSI levels
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8. Take a screenshot by using the key combination '''Power+Home'''  and send the pictures to [mailto:support@ncf.ca support@ncf.ca] or in response to the most recent ticket email you have received from the NCF Help Desk. 
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[[File:AirportUtility6.png|alt=AirportUtility - Channel Summary|none|thumb|Airport Utility - Channel Summary]]
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9. The RSSI represents the signal strength of the networks around you. If you're configuring your modem yourself, you want to avoid the channels of the top 5 networks besides your own
  
7. Take a screenshot by using the key combination [Power+Home]  and send the pictures to [[Mailto:support@ncf.ca|support@ncf.ca]] or in response to the most recent ticket email you have received from the NCF Help Desk
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10.  Now you can '''Stop''' scanning
  
8. The RSSI represents the signal strength of the networks around you. If you're configuring your modem yourself, you want to avoid the channels of the top 5 networks besides your own. 
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11. '''REMEMBER:''' go back into the settings and turn off the '''WiFi-Scanner''' to conserve your device's battery.  
 
 
9.  Now you can [Stop] scanning. 
 
 
 
10. '''REMEMBER:''' go back into the settings and turn off the [WiFi-Scanner] to conserve your device's battery.  
 
  
 
[[Category:DSL]]
 
[[Category:DSL]]

Revision as of 17:25, 14 February 2019

WiFi Analyzers: Windows | Windows 10 | Android | iOS | MacOS | Linux

How to Install and Check for WiFi Interference at Your Premises and Produce a Report for NCF

1. Download the AirPort Utility from the Appstore.

2. Go to iOS Settings and find scroll down until you find the AirPort Utility.

AirPortUtility - In IOS Settings
AirPortUtility - In IOS Settings

3. Turn WiFi Scanner on. 

Airport Utility - Turning On Wi-Fi Scanner
Airport Utility - Turning On Wi-Fi Scanner

4. Open AirPort Utility and tap Wi-Fi Scan

Airport Utility - WiFi Scan
Airport Utility - WiFi Scan

5. Tap Scan and wait 30 seconds.

Airport Utility - Scan Start
Airport Utility - Scan Start

6. Now you can see all the networks with their channels and RSSI levels. Click Stop

Airport Utility - Scan Results
Airport Utility - Scan Results

7. Click on the info icon in the bottom right corner of the results page.

AirportUtility - Channel Reports Icon
Airport Utility - Channel Reports Icon

8. Take a screenshot by using the key combination Power+Home  and send the pictures to support@ncf.ca or in response to the most recent ticket email you have received from the NCF Help Desk. 

AirportUtility - Channel Summary
Airport Utility - Channel Summary

9. The RSSI represents the signal strength of the networks around you. If you're configuring your modem yourself, you want to avoid the channels of the top 5 networks besides your own. 

10.  Now you can Stop scanning. 

11. REMEMBER: go back into the settings and turn off the WiFi-Scanner to conserve your device's battery.

See Also