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[[File:AirportUtility3.png|alt=Airport Utility - WiFi Scan|none|thumb|Airport Utility - WiFi Scan]]
 
[[File:AirportUtility3.png|alt=Airport Utility - WiFi Scan|none|thumb|Airport Utility - WiFi Scan]]
  
5. Tap '''Scan''' and wait 30 seconds.
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5. Change the '''Scan Duration''' from '''Continuous''' to '''30 seconds''' by moving the Slider. Then tap '''Scan''' and wait 30 seconds.
 
[[File:AirUtility4.png|alt=Airport Utility - Scan Start|none|thumb|Airport Utility - Scan Start]]
 
[[File:AirUtility4.png|alt=Airport Utility - Scan Start|none|thumb|Airport Utility - Scan Start]]
  
6. Now you can see all the networks with their channels and RSSI levels. '''Click Stop'''
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6. You will know the scan is completed when the '''Stop''' option in the top right corner changes back to '''Scan'''. Now you can see all the networks with their channels and RSSI levels. If the '''Scan''' doesn't stop after 30 seconds click '''Stop.'''
 
[[File:AirportUtility5.png|alt=Airport Utility - Scan Results|none|thumb|Airport Utility - Scan Results]]
 
[[File:AirportUtility5.png|alt=Airport Utility - Scan Results|none|thumb|Airport Utility - Scan Results]]
 
7. Click on the info icon in the bottom right corner of the results page.
 
7. Click on the info icon in the bottom right corner of the results page.

Revision as of 09:05, 1 May 2019

WiFi Analyzers: Windows | Windows 10 | Android | iOS | MacOS | Linux

How to Install and Check for WiFi Interference at Your Premises and Produce a Report for NCF

1. Download the AirPort Utility from the Appstore.

2. Go to iOS Settings and find scroll down until you find the AirPort Utility.

AirPortUtility - In IOS Settings
AirPortUtility - In IOS Settings

3. Turn WiFi Scanner on. 

Airport Utility - Turning On Wi-Fi Scanner
Airport Utility - Turning On Wi-Fi Scanner

4. Open AirPort Utility and tap Wi-Fi Scan

Airport Utility - WiFi Scan
Airport Utility - WiFi Scan

5. Change the Scan Duration from Continuous to 30 seconds by moving the Slider. Then tap Scan and wait 30 seconds.

Airport Utility - Scan Start
Airport Utility - Scan Start

6. You will know the scan is completed when the Stop option in the top right corner changes back to Scan. Now you can see all the networks with their channels and RSSI levels. If the Scan doesn't stop after 30 seconds click Stop.

Airport Utility - Scan Results
Airport Utility - Scan Results

7. Click on the info icon in the bottom right corner of the results page.

AirportUtility - Channel Reports Icon
Airport Utility - Channel Reports Icon

8. Take a screenshot by using the key combination Power+Home  and send the pictures to support@ncf.ca or in response to the most recent ticket email you have received from the NCF Help Desk. 

AirportUtility - Channel Summary
Airport Utility - Channel Summary

9. The RSSI represents the signal strength of the networks around you. If you're configuring your modem yourself, you want to avoid the channels of the top 5 networks besides your own. 

10.  Now you can Stop scanning. 

11. REMEMBER: go back into the settings and turn off the WiFi-Scanner to conserve your device's battery.

See Also