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'''How to Check the WiFi interference at your Premises and Produce a Report for NCF'''
 
'''How to Check the WiFi interference at your Premises and Produce a Report for NCF'''
 
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1. Download, Install and Run [https://www.acrylicwifi.com/en/wlan-software/wlan-scanner-acrylic-wifi-free/ Acrylic WiFi Home]. You will need to provide an email address for the download. We recommend using a [https://www.ncf.ca/ncf/home/spamfilter/disposables.jsp disposable email address].
 
1. Download, Install and Run [https://www.acrylicwifi.com/en/wlan-software/wlan-scanner-acrylic-wifi-free/ Acrylic WiFi Home]. You will need to provide an email address for the download. We recommend using a [https://www.ncf.ca/ncf/home/spamfilter/disposables.jsp disposable email address].

Revision as of 13:25, 14 February 2019

WiFi Analyzers: Windows | Windows 10 | Android | iOS | Linux

How to Check the WiFi interference at your Premises and Produce a Report for NCF

1. Download, Install and Run Acrylic WiFi Home. You will need to provide an email address for the download. We recommend using a disposable email address.

2. From the Menu  at the top right corner of the window and turn on the Advanced Mode.

AcrylicWiFi - Turning on Advanced Mode
AcrylicWiFi - Turning on Advanced Mode

3. Look for your network in the SSID list and select it by clicking on it.

AcrylicWiFi - Selecting Your Wifi Network
AcrylicWiFi - Selecting Your Wifi Network

4. Click the Chan List to sort the WiFi networks by Channel Click on the [2.4Ghz APs Channels] Tab at the bottom

AcrylicWiFi - Sorting Networks By Channel
AcrylicWiFi - Sorting Networks By Channel

5. Leave the program to run for about 15 minutes and take a screenshot of the report. Save it as a word file (Open Word and hit [Ctrl+V]) and include in a reply to the most recent ticket email you received from support@ncf.ca .

The channels with the most wifi networks represent the frequency bands with the most interference from other networks.

6. If you live in a WiFi-dense Setting (have more than 15 wireless networks on your list), sort the list by RSSI value instead of channels.  Click the [RSSI] List to sort the Wifi networks by Signal Strength from the lowest digit trending higher (For example, going from -30 to -80). You may have to click on [RSSI] twice to get the right order. We focus on the signals closest to you to find a channel that's least busy channel.

7. Leave the program to run for about 15 minutes again and another take a screenshot of the report. Add it to your word file (Open Word and hit [Ctrl+V]) and include in a reply to the most recent ticket email we sent to you or email to support@ncf.ca with your ticket number in the subject. 

AcrylicWiFi - Sorting Networks by RSSI (Received Signal Strengh Indicator)
AcrylicWiFi - Sorting Networks by RSSI (Received Signal Strengh Indicator)

Note:

· If your house is bigger than a two bedroom apartment, it is recommended that you generate this report from different locations in your house. Include a brief description with each screenshot in that case.

See Also