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(Created page with "{{Template:WiFi_Analyzer_Links}} <div class="ncfrightbox"> {{Template:Troubleshooting DSL Links}} </div> '''How to Install and Check for WiFi Interference at Your Premises a...")
 
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<div class="ncfrightbox"> {{Template:Troubleshooting DSL Links}} </div>
 
<div class="ncfrightbox"> {{Template:Troubleshooting DSL Links}} </div>
  
'''How to Install and Check for WiFi Interference at Your Premises and Produce a Report for NCF'''
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'''How to Check for WiFi Interference at Your Premises and Produce a Report for NCF'''
  
1. Download the [https://itunes.apple.com/ca/app/airport-utility/id427276530?mt=8 AirPort Utility] from the '''Appstore'''.
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1. Holding down the '''Option''' key, click on the '''WiFi''' Icon in the Title Bar.
  
2. Go to iOS '''Settings''' and find scroll down until you find the '''AirPort Utility'''.
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2. Go to iOS '''Settings''' and find scroll down until you find the '''AirPort Utility'''.[[File:AirPortUtility1.png|alt=AirPortUtility - In IOS Settings|none|thumb|AirPortUtility - In IOS Settings]]
[[File:AirPortUtility1.png|alt=AirPortUtility - In IOS Settings|none|thumb|AirPortUtility - In IOS Settings]]
 
 
3. Turn '''WiFi Scanner''' on.  
 
3. Turn '''WiFi Scanner''' on.  
 
[[File:AirportUtility2.png|alt=Airport Utility - Turning On Wi-Fi Scanner|none|thumb|Airport Utility - Turning On Wi-Fi Scanner]]
 
[[File:AirportUtility2.png|alt=Airport Utility - Turning On Wi-Fi Scanner|none|thumb|Airport Utility - Turning On Wi-Fi Scanner]]
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8. Take a screenshot by using the key combination '''Power+Home'''  and send the pictures to [mailto:support@ncf.ca support@ncf.ca] or in response to the most recent ticket email you have received from the NCF Help Desk.  
 
8. Take a screenshot by using the key combination '''Power+Home'''  and send the pictures to [mailto:support@ncf.ca support@ncf.ca] or in response to the most recent ticket email you have received from the NCF Help Desk.  
 
[[File:AirportUtility6.png|alt=AirportUtility - Channel Summary|none|thumb|Airport Utility - Channel Summary]]
 
[[File:AirportUtility6.png|alt=AirportUtility - Channel Summary|none|thumb|Airport Utility - Channel Summary]]
9. The RSSI represents the signal strength of the networks around you. If you're configuring your modem yourself, you want to avoid the channels of the top 5 networks besides your own.
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9. The RSSI represents the signal strength of the networks around you. If you're configuring yo
 
 
10.  Now you can '''Stop''' scanning.
 
  
 
11. '''REMEMBER:''' go back into the settings and turn off the '''WiFi-Scanner''' to conserve your device's battery.  
 
11. '''REMEMBER:''' go back into the settings and turn off the '''WiFi-Scanner''' to conserve your device's battery.  
  
 
{{Template:WiFi_Analyzer_See_Also}}
 
{{Template:WiFi_Analyzer_See_Also}}

Revision as of 11:24, 3 April 2019

WiFi Analyzers: Windows | Windows 10 | Android | iOS | MacOS | Linux

How to Check for WiFi Interference at Your Premises and Produce a Report for NCF

1. Holding down the Option key, click on the WiFi Icon in the Title Bar.

2. Go to iOS Settings and find scroll down until you find the AirPort Utility.
AirPortUtility - In IOS Settings
AirPortUtility - In IOS Settings

3. Turn WiFi Scanner on.

Airport Utility - Turning On Wi-Fi Scanner
Airport Utility - Turning On Wi-Fi Scanner

4. Open AirPort Utility and tap Wi-Fi Scan.

Airport Utility - WiFi Scan
Airport Utility - WiFi Scan

5. Tap Scan and wait 30 seconds.

Airport Utility - Scan Start
Airport Utility - Scan Start

6. Now you can see all the networks with their channels and RSSI levels. Click Stop

Airport Utility - Scan Results
Airport Utility - Scan Results

7. Click on the info icon in the bottom right corner of the results page.

AirportUtility - Channel Reports Icon
Airport Utility - Channel Reports Icon

8. Take a screenshot by using the key combination Power+Home and send the pictures to support@ncf.ca or in response to the most recent ticket email you have received from the NCF Help Desk.

AirportUtility - Channel Summary
Airport Utility - Channel Summary

9. The RSSI represents the signal strength of the networks around you. If you're configuring yo

11. REMEMBER: go back into the settings and turn off the WiFi-Scanner to conserve your device's battery.

See Also