Template:Firmware Caution

SmartRG firmware update/s available to NCF members only. Firmware updates have been validated and tested against a custom configuration for NCF DSL members. Non-NCF requests will be disregarded.

Caution:

• We recommend that you only do firmware updates over an Ethernet connection and NOT via Wi-Fi.
• DO NOT power off the modem during a firmware update, as this will cause your modem become unresponsive (stuck in brick/recovery mode).