Head blueLogoText.gif NCF HelpWiki
Help | StartPage

Difference between revisions of "TP-Link TD-W9970 Configuration"

From Support
Jump to: navigation, search
m
m
Line 1: Line 1:
 
<div class="ncfrightbox"> {{Template:Modem Links}} </div>
 
<div class="ncfrightbox"> {{Template:Modem Links}} </div>
 +
TD-W9970_Links
 
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]
 
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]
 
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]
 
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]
Line 5: Line 6:
  
 
=Routed=
 
=Routed=
 +
{{Template:TD-W9970_Links}}
 +
 
The TP-Link TD-W9970 modem router supports both ADSL and VDSL, and switches automatically to match the line it is connected to.  
 
The TP-Link TD-W9970 modem router supports both ADSL and VDSL, and switches automatically to match the line it is connected to.  
  
 
==VDSL==
 
==VDSL==
 +
{{Template:TD-W9970_Links}}
 +
 
We will start with the mode used for VDSL connections.  These include the following NCF DSL Plans:
 
We will start with the mode used for VDSL connections.  These include the following NCF DSL Plans:
 
* Freedom 10-7/Unl
 
* Freedom 10-7/Unl
Line 14: Line 19:
 
* Freedom 50/Unl
 
* Freedom 50/Unl
  
'''Quick Setup'''{{Template:Back_to_the_Top}}
+
'''Quick Setup'''
  
 
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.
 
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.
Line 25: Line 30:
  
 
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]
 
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]
'''Region and Time Zone'''{{Template:Back_to_the_Top}}
+
 
 +
'''Region and Time Zone'''
 +
 
 +
{{Template:Back to the Top}}
  
 
# Set Region to '''Canada'''
 
# Set Region to '''Canada'''
Line 33: Line 41:
 
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]
 
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]
  
'''Auto Detection'''{{Template:Back_to_the_Top}}
+
'''Auto Detection'''
 +
 
 +
{{Template:Back to the Top}}
  
 
# Click on '''No, I want to configure The Internet Connection myself'''
 
# Click on '''No, I want to configure The Internet Connection myself'''
Line 40: Line 50:
 
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]
 
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]
  
'''DSL'''{{Template:Back_to_the_Top}}
+
'''DSL'''
 +
 
 +
{{Template:Back to the Top}}
  
 
# ISP: '''Other'''
 
# ISP: '''Other'''
Line 51: Line 63:
 
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]
 
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]
  
'''PPPoE'''{{Template:Back_to_the_Top}}
+
'''PPPoE'''
 +
 
 +
{{Template:Back to the Top}}
  
 
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)
 
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)
Line 60: Line 74:
 
[[file:Td-w9970_setup5.png|974x974px|Step5]]
 
[[file:Td-w9970_setup5.png|974x974px|Step5]]
  
'''3G/4G'''{{Template:Back_to_the_Top}}
+
'''3G/4G'''
 +
 
 +
{{Template:Back to the Top}}
  
 
# Click '''Next'''
 
# Click '''Next'''
Line 66: Line 82:
 
[[file:Td-w9970_setup6.png|970x970px|Step6]]
 
[[file:Td-w9970_setup6.png|970x970px|Step6]]
  
'''Wireless'''{{Template:Back_to_the_Top}}
+
'''Wireless'''
 +
 
 +
{{Template:Back to the Top}}
  
 
# Wireless: '''Enable'''
 
# Wireless: '''Enable'''
Line 78: Line 96:
 
[[file:Td-w9970_setup7.png|947x947px|Step7]]
 
[[file:Td-w9970_setup7.png|947x947px|Step7]]
  
'''Confirm'''{{Template:Back_to_the_Top}}
+
'''Confirm'''
 +
 
 +
{{Template:Back to the Top}}
  
 
# Verify all setting are as entered
 
# Verify all setting are as entered
Line 85: Line 105:
 
[[file:Td-w9970_setup8.png|961x961px|Step8]]
 
[[file:Td-w9970_setup8.png|961x961px|Step8]]
  
'''Complete'''{{Template:Back_to_the_Top}}
+
'''Complete'''
 +
 
 +
{{Template:Back to the Top}}
  
 
# Click '''Finish'''
 
# Click '''Finish'''
Line 96: Line 118:
 
# Click on '''Action: Edit''' (entry with pppoe_ptm_35_1_d, right-hand side of table)
 
# Click on '''Action: Edit''' (entry with pppoe_ptm_35_1_d, right-hand side of table)
  
'''WAN Settings'''{{Template:Back_to_the_Top}}
+
'''WAN Settings'''
 +
 
 +
{{Template:Back to the Top}}
  
 
# WAN Service Setup, enter...
 
# WAN Service Setup, enter...
Line 106: Line 130:
  
 
== ADSL ==
 
== ADSL ==
 +
{{Template:TD-W9970_Links}}
 +
 
Moving on now to add settings for ADSL. ADSL is required for the following NCF DSL Plans:
 
Moving on now to add settings for ADSL. ADSL is required for the following NCF DSL Plans:
 
* Freedom 6/300
 
* Freedom 6/300
Line 115: Line 141:
 
# Click '''WAN Settings'''
 
# Click '''WAN Settings'''
  
'''DSL WAN Interface'''{{Template:Back_to_the_Top}}
+
'''DSL WAN Interface'''
 +
 
 +
{{Template:Back to the Top}}
  
 
# Click on '''Action: Delete''' (1st entry, right-hand side of table)
 
# Click on '''Action: Delete''' (1st entry, right-hand side of table)
Line 123: Line 151:
  
 
'''WAN Settings'''
 
'''WAN Settings'''
{{Template:Back_to_the_Top}}
+
 
 +
{{Template:Back to the Top}}
 +
 
 
# DSL Modulation Type: '''ADSL'''
 
# DSL Modulation Type: '''ADSL'''
 
# ATM Configuration: '''VPI/VCI = 0/35'''
 
# ATM Configuration: '''VPI/VCI = 0/35'''
Line 141: Line 171:
  
 
== DNS Fix ==
 
== DNS Fix ==
{{Template:Back_to_the_Top}}
+
{{Template:TD-W9970_Links}}
  
 
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.
 
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.
Line 152: Line 182:
  
 
== UPnP ==
 
== UPnP ==
{{Template:Back_to_the_Top}}
+
{{Template:TD-W9970_Links}}
 +
 
 
# Click on '''Forwarding''' (left-hand menu, near the middle)
 
# Click on '''Forwarding''' (left-hand menu, near the middle)
 
# UPnP: '''de-select'''
 
# UPnP: '''de-select'''
Line 158: Line 189:
  
 
== Time ==
 
== Time ==
{{Template:Back_to_the_Top}}
+
{{Template:TD-W9970_Links}}
  
 
# Click on '''System Tools''' (left-hand menu, towards the bottom)
 
# Click on '''System Tools''' (left-hand menu, towards the bottom)
Line 172: Line 203:
  
 
== Manage Control==
 
== Manage Control==
{{Template:Back_to_the_Top}}
+
{{Template:TD-W9970_Links}}
  
 
# Click on '''System Tools''' (left-hand menu, towards the bottom)
 
# Click on '''System Tools''' (left-hand menu, towards the bottom)
Line 184: Line 215:
  
 
== CWMP ==
 
== CWMP ==
 +
{{Template:TD-W9970_Links}}
 +
 
# Click on '''System Tools''' (left-hand menu, towards the bottom)
 
# Click on '''System Tools''' (left-hand menu, towards the bottom)
 
# Select '''CWMP Settings'''
 
# Select '''CWMP Settings'''
Line 191: Line 224:
  
 
==Firewall==
 
==Firewall==
{{Template:Back_to_the_Top}}
+
{{Template:TD-W9970_Links}}
  
 
# Click '''Firewall''' in the left column
 
# Click '''Firewall''' in the left column
Line 197: Line 230:
  
 
=Bridge=
 
=Bridge=
{{Template:Back_to_the_Top}}
+
{{Template:TD-W9970_Links}}
  
 
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.
 
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.
Line 211: Line 244:
  
 
==VDSL==
 
==VDSL==
{{Template:Back_to_the_Top}}
+
{{Template:TD-W9970_Links}}
  
 
# Click on '''Quick Setup'''.
 
# Click on '''Quick Setup'''.
  
 
'''DSL'''
 
'''DSL'''
 +
{{Template:Back to the Top}}
 +
 
# ISP: '''Other'''
 
# ISP: '''Other'''
 
# L2 Interface Type: '''VDSL'''
 
# L2 Interface Type: '''VDSL'''
Line 226: Line 261:
  
 
'''Wireless'''
 
'''Wireless'''
{{Template:Back_to_the_Top}}
+
{{Template:Back to the Top}}
  
 
# Wireless: '''Disable'''
 
# Wireless: '''Disable'''
Line 234: Line 269:
  
 
'''Confirm'''
 
'''Confirm'''
{{Template:Back_to_the_Top}}
+
{{Template:Back to the Top}}
  
 
# Verify all setting are as entered
 
# Verify all setting are as entered
Line 245: Line 280:
 
# Click '''WAN Settings'''
 
# Click '''WAN Settings'''
 
# On the '''DSL WAN Interface''' page click '''Add'''
 
# On the '''DSL WAN Interface''' page click '''Add'''
 +
 
==ADSL==
 
==ADSL==
'''WAN Settings'''{{Template:Back_to_the_Top}}
+
{{Template:TD-W9970_Links}}
 +
 
 +
'''WAN Settings'''
 
# DSL Modulation Type: select '''ADSL'''
 
# DSL Modulation Type: select '''ADSL'''
 
# ATM Configuration, enter...
 
# ATM Configuration, enter...
Line 260: Line 298:
  
 
= See Also =
 
= See Also =
{{Template:Back_to_the_Top}}
+
{{Template:TD-W9970_Links}}
  
 
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems
 
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems

Revision as of 15:40, 22 February 2019

TD-W9970_Links

The TP-Link TD-W9970 Modem Front
The TP-Link TD-W9970 Modem Back

The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure. To learn more about configuring your particular modem, consult the manual.

Routed

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also

The TP-Link TD-W9970 modem router supports both ADSL and VDSL, and switches automatically to match the line it is connected to.

VDSL

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also

We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:

  • Freedom 10-7/Unl
  • Freedom 15-10/Unl
  • Freedom 25/Unl
  • Freedom 50/Unl

Quick Setup

NOTE: If the modem is brand new, "user name: admin" and "password: admin" will gain access.

If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the Reset/Wi-Fi button for 6 to 9 seconds and then do step 1.

1. Once you access the modem from your browser at http://192.168.1.1 and login (user name: admin and password: admin), click the Quick Setup link in the Menu on the left.

Then click Next on the Quick Setup-Start page.

Getting started

Region and Time Zone

  1. Set Region to Canada
  2. Time Zone to (GMT-05:00) Eastern Time (US & Canada)
  3. Click Next

Step2

Auto Detection

  1. Click on No, I want to configure The Internet Connection myself
  2. Click Next

Step3

DSL

  1. ISP: Other
  2. L2 Interface Type: VDSL
  3. Enable VLAN ID: checked
  4. VLAN: 35
  5. Connection Type: PPPoE
  6. Click Next

Step4

PPPoE

  1. User name: ab123@ncf.ca (where ab123 is your NCF ID)
  2. Password: •••••••• (where •••••••• is your NCF DSL Password)
  3. Confirm password: ••••••••
  4. Click Next

Step5

3G/4G

  1. Click Next

Step6

Wireless

  1. Wireless: Enable
  2. Wireless Network Name (SSID): NCF_XXXX (where XXXX are the last 4 digits of the modem serial number)
  3. Channel: Auto
  4. Mode: 11n only
  5. Security: WPA2
  6. Password: DSL Password
  7. Click Next

Step7

Confirm

  1. Verify all setting are as entered
  2. Click Next

Step8

Complete

  1. Click Finish

Stay logged-in

  1. Click Network (left-hand menu, 4th link from top)
  2. Click WAN Settings

DSL WAN Interface

  1. Click on Action: Edit (entry with pppoe_ptm_35_1_d, right-hand side of table)

WAN Settings

  1. WAN Service Setup, enter...
  2. Enable IPv6: Select off
  3. Click Advance
  4. Enable SPI Firewall: selected
  5. Enable IGMP Proxy: un-select
  6. Click Save

ADSL

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also

Moving on now to add settings for ADSL. ADSL is required for the following NCF DSL Plans:

  • Freedom 6/300
  • Freedom 7/300
  • Freedom 15-1/300

Stay logged-in

  1. Click Network (left-hand menu, 4th link from top)
  2. Click WAN Settings

DSL WAN Interface

  1. Click on Action: Delete (1st entry, right-hand side of table)
  2. Then click Add button

Adding ADSL2+ WAN Config 1/2

WAN Settings

  1. DSL Modulation Type: ADSL
  2. ATM Configuration: VPI/VCI = 0/35
  3. WAN Service Setup
    1. Connection Type: PPPoE
    2. PPP Username: ab123@ncf.ca (where ab123 is your NCF ID)
    3. PPP Password: •••••••• (your NCF DSL Password)
    4. Confirm password: ••••••••
    5. Enable IPv4: selected
    6. Enable IPv6: select
  4. Click Advance
    1. Enable SPI Firewall: selected
    2. Enable IGMP Proxy: un-select
  5. Click Save

Adding ADSL2+ WAN Config 2/2

DNS Fix

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also

There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.

DHCP Settings

  1. DNS Server: 1.1.1.1
  2. Secondary DNS Server: 1.0.0.1

DNS Fix for TD-W9970

UPnP

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also
  1. Click on Forwarding (left-hand menu, near the middle)
  2. UPnP: de-select

TD-W9970 setup13.png

Time

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also
  1. Click on System Tools (left-hand menu, towards the bottom)
  2. Select Time Settings
  3. Time Zone: (GMT-05:00) Eastern Time (US & Canada)
  4. NTP Server 1: time.nrc.ca
  5. Enable DST: checked
  6. Modify DST Start: 2nd Sunday in March
  7. Modify DST End: 1st Sunday in November
  8. Click Save

Configuring Time Settings

Manage Control

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also
  1. Click on System Tools (left-hand menu, towards the bottom)
  2. Select Manage Control
  3. For the user admin we use the member's DSL Password – user name & password should not exceed 15 characters
  4. Enter it once and again below to confirm
  5. Ensure ICMP (Ping) is set to Local only (default setting)
  6. Click Save

Td-w9970 setup11.png

CWMP

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also
  1. Click on System Tools (left-hand menu, towards the bottom)
  2. Select CWMP Settings
  3. Ensure that CWMP is de-selected (default setting)
  4. Ensure that Inform is de-selected (default setting)
  5. Click Save

Firewall

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also
  1. Click Firewall in the left column
  2. Select Enable Firewall if it's not Enabled

Bridge

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also

Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.

  1. Connect power and turn on the modem with the button on the back.
  2. Connect an Ethernet LAN cable to one of the yellow rear ports
  3. In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1
  4. If the modem is fresh from the factory, use the default user name and password to gain access
    1. user: admin
    2. password: admin

If the modem was previously configured for someone, the password would be the previous user's DSL password. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.

VDSL

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also
  1. Click on Quick Setup.

DSL

  1. ISP: Other
  2. L2 Interface Type: VDSL
  3. Enable VLAN ID: checked
  4. VLAN: 35
  5. Connection Type: Bridge
  6. Click Next

Configuring for Bridge Mode 1/4

Wireless

  1. Wireless: Disable
  2. Click Next

Configuring for Bridge Mode 4/4

Confirm

  1. Verify all setting are as entered
  2. Click Next

Configuring for Bridge Mode 2/4

Stay logged-in

  1. Click Network (left-hand menu, 4th link from top)
  2. Click WAN Settings
  3. On the DSL WAN Interface page click Add

ADSL

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also

WAN Settings

  1. DSL Modulation Type: select ADSL
  2. ATM Configuration, enter...
    • VPI: 0
    • VCI: 35
  3. WAN Service Setup, enter...
    • Connection Type: Bridge
  4. Click Save

Configuring for Bridge Mode 3/3

Follow the instructions in Manage Control to secure your modem.

See Also

Routed | VDSL | ADSL | DNS Fix | UPnP | Time | Manage Control | CWMP | FirewallBridge | VDSL | ADSLSee Also