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Difference between revisions of "SpeedTouch 516 and 585 on ADSL2+"

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In 2009 Bell's infrastructure did not support ADSL2+, while the modems NCF sold then, the Thompson SpeedTouch 516 and 585s, did. Because the modems defaulted to ADSL2+ and not the ADSL1 then in use on Bell's networks the modems would not connect. To fix this problem a number of modems shipped at that time were configured by NCF to force them into ADSL1 mode, which solved the problem. Now that Bell's infrastructure requires ADSL2+ for 15 MB/s service these modems that were configured that way will not work with 15 MB/s service unless reconfigured.
+
In 2009 Bell's infrastructure did not support ADSL2+, while the modems NCF sold then, the Thompson SpeedTouch 516 and 585s, did. Because the modems defaulted to ADSL2+ and not the ADSL1 then in use on Bell's networks the modems would not connect. To fix this problem a number of modems shipped at that time were configured by NCF to force them into ADSL1 mode, which solved the problem. Now that Bell's infrastructure requires ADSL2+ for 15 Mb/s service these modems that were configured that way will not work with 15 Mb/s service unless reconfigured.
  
 
The configuration cannot be fixed by doing a factory reset, instead it must be done by [https://en.wikipedia.org/wiki/Telnet Telnet] into the modem and changing it via command line. Fortunately this is easy to do.
 
The configuration cannot be fixed by doing a factory reset, instead it must be done by [https://en.wikipedia.org/wiki/Telnet Telnet] into the modem and changing it via command line. Fortunately this is easy to do.
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==Accessing Telnet==
 
==Accessing Telnet==
 
===Linux and Mac===
 
===Linux and Mac===
On Linux operating systems you can access telnet by opening a terminal and typing in "telnet  192.168.1.1" at the prompt.
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On Linux operating systems you can access telnet by opening a terminal and typing in "telnet  192.168.1.254" at the prompt.
  
 
===Windows===
 
===Windows===
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In any version of Windows you can also run telnet by installing and using the [http://www.chiark.greenend.org.uk/~sgtatham/putty/ PuTTY] free software application.
 
In any version of Windows you can also run telnet by installing and using the [http://www.chiark.greenend.org.uk/~sgtatham/putty/ PuTTY] free software application.
  
==Configuring the modem for ADSL2+==
+
==Configuring the 516 or 585 v7 modem for ADSL2+==
 
The commands are:
 
The commands are:
  
telnet 192.168.1.254
+
telnet 192.168.1.254
User: admin/Administrator
+
User: admin/Administrator<br />
Pass: <your dsl password>
+
Pass: <your dsl password><br />
  
xdsl debug multimode config=t1.413issue2+g992.1_annex_a+g992.3_annex_a+g992.3_annex_l+g992.3_annex_m+g992.5_annex_a+g992.5_annex_m
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xdsl debug multimode config=t1.413issue2+g992.1_annex_a+g992.3_annex_a+g992.3_annex_l+g992.3_annex_m+g992.5_annex_a+g992.5_annex_m
  
saveall
+
saveall
  
 
That "xdsl..." is a single command, so in copy and pasting be careful to copy the entire line without any carriage returns, which would compromise the command.
 
That "xdsl..." is a single command, so in copy and pasting be careful to copy the entire line without any carriage returns, which would compromise the command.
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[[File:Thompson dsl2 fix.png]]
 
[[File:Thompson dsl2 fix.png]]
  
==External links==
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==Configuring the 585 v6 modem for ADSL2+==
*[http://npr.me.uk/telnet.html Website documenting important telnet commands]
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The commands are:
 +
 
 +
telnet 192.168.1.254
 +
User: admin/Administrator<br />
 +
Pass: <your dsl password><br />
 +
 
 +
adsl config xdsltype = adsl2+
 +
 
 +
ADSL configuration:
 +
 
 +
detect-lop = enabled<br />
 +
syslog = disabled<br />
 +
 
 +
and then to confirm:
 +
 
 +
adsl info
 +
 
 +
which should return a result similar to:
 +
 
 +
Modemstate : Up<br />
 +
xDSL Type : ADSL2+<br />
 +
Bandwidth (Down/Up - kbit/s) : 15455/797<br />
 +
Uptime (days hh:mm:ss) : 0 days, 0:01:11
 +
 
 +
and then
 +
 
 +
exit
  
 +
[[File:Speedtouch v6 dsl2.png]]
  
 
[[Category:DSL]]
 
[[Category:DSL]]

Latest revision as of 19:29, 5 January 2017

In 2009 Bell's infrastructure did not support ADSL2+, while the modems NCF sold then, the Thompson SpeedTouch 516 and 585s, did. Because the modems defaulted to ADSL2+ and not the ADSL1 then in use on Bell's networks the modems would not connect. To fix this problem a number of modems shipped at that time were configured by NCF to force them into ADSL1 mode, which solved the problem. Now that Bell's infrastructure requires ADSL2+ for 15 Mb/s service these modems that were configured that way will not work with 15 Mb/s service unless reconfigured.

The configuration cannot be fixed by doing a factory reset, instead it must be done by Telnet into the modem and changing it via command line. Fortunately this is easy to do.

Accessing Telnet

Linux and Mac

On Linux operating systems you can access telnet by opening a terminal and typing in "telnet 192.168.1.254" at the prompt.

Windows

On Windows XP and Vista operating systems telnet can be accessed by opening "run" and the "cmd" command and entering telnet.

In Windows 7 and 8 you can bring up the command line by entering "cmd" in the search bar.

In any version of Windows you can also run telnet by installing and using the PuTTY free software application.

Configuring the 516 or 585 v7 modem for ADSL2+

The commands are:

telnet 192.168.1.254

User: admin/Administrator
Pass: <your dsl password>

xdsl debug multimode config=t1.413issue2+g992.1_annex_a+g992.3_annex_a+g992.3_annex_l+g992.3_annex_m+g992.5_annex_a+g992.5_annex_m
saveall

That "xdsl..." is a single command, so in copy and pasting be careful to copy the entire line without any carriage returns, which would compromise the command.

Thompson dsl2 fix.png

Configuring the 585 v6 modem for ADSL2+

The commands are:

telnet 192.168.1.254

User: admin/Administrator
Pass: <your dsl password>

adsl config xdsltype = adsl2+

ADSL configuration:

detect-lop = enabled
syslog = disabled

and then to confirm:

adsl info

which should return a result similar to:

Modemstate : Up
xDSL Type : ADSL2+
Bandwidth (Down/Up - kbit/s) : 15455/797
Uptime (days hh:mm:ss) : 0 days, 0:01:11

and then

exit

Speedtouch v6 dsl2.png