Head blueLogoText.gif NCF HelpWiki
Help | StartPage

Difference between revisions of "SpeedTouch 516 and 585 on ADSL2+"

From Support
Jump to navigation Jump to search
Line 32: Line 32:
The commands are:
The commands are:


telnet 192.168.1.254<br />
telnet 192.168.1.254
User: admin/Administrator<br />
User: admin/Administrator<br />
Pass: <your dsl password><br />
Pass: <your dsl password><br />


adsl config
adsl config xdsltype = adsl2+
 
ADSL configuration:
ADSL configuration:


xdsltype = adsl2+<br />
detect-lop = enabled<br />
detect-lop = enabled<br />
syslog = disabled<br />
syslog = disabled<br />
Line 45: Line 45:
and then to confirm:
and then to confirm:


adsl info
adsl info


which should return a result similar to:
which should return a result similar to:
Line 53: Line 53:
Bandwidth (Down/Up - kbit/s) : 15455/797<br />
Bandwidth (Down/Up - kbit/s) : 15455/797<br />
Uptime (days hh:mm:ss) : 0 days, 0:01:11
Uptime (days hh:mm:ss) : 0 days, 0:01:11
and then
exit


[[File:Speedtouch v6 dsl2.png]]
[[File:Speedtouch v6 dsl2.png]]

Revision as of 17:16, 25 May 2013

In 2009 Bell's infrastructure did not support ADSL2+, while the modems NCF sold then, the Thompson SpeedTouch 516 and 585s, did. Because the modems defaulted to ADSL2+ and not the ADSL1 then in use on Bell's networks the modems would not connect. To fix this problem a number of modems shipped at that time were configured by NCF to force them into ADSL1 mode, which solved the problem. Now that Bell's infrastructure requires ADSL2+ for 15 MB/s service these modems that were configured that way will not work with 15 MB/s service unless reconfigured.

The configuration cannot be fixed by doing a factory reset, instead it must be done by Telnet into the modem and changing it via command line. Fortunately this is easy to do.

Accessing Telnet

Linux and Mac

On Linux operating systems you can access telnet by opening a terminal and typing in "telnet 192.168.1.254" at the prompt.

Windows

On Windows XP and Vista operating systems telnet can be accessed by opening "run" and the "cmd" command and entering telnet.

In Windows 7 and 8 you can bring up the command line by entering "cmd" in the search bar.

In any version of Windows you can also run telnet by installing and using the PuTTY free software application.

Configuring the 516 or 585v7 modem for ADSL2+

The commands are:

telnet 192.168.1.254

User: admin/Administrator
Pass: <your dsl password>

xdsl debug multimode config=t1.413issue2+g992.1_annex_a+g992.3_annex_a+g992.3_annex_l+g992.3_annex_m+g992.5_annex_a+g992.5_annex_m
saveall

That "xdsl..." is a single command, so in copy and pasting be careful to copy the entire line without any carriage returns, which would compromise the command.

Thompson dsl2 fix.png

Configuring the 585v6 modem for ADSL2+

The commands are:

telnet 192.168.1.254

User: admin/Administrator
Pass: <your dsl password>

adsl config xdsltype = adsl2+

ADSL configuration:

detect-lop = enabled
syslog = disabled

and then to confirm:

adsl info

which should return a result similar to:

Modemstate : Up
xDSL Type : ADSL2+
Bandwidth (Down/Up - kbit/s) : 15455/797
Uptime (days hh:mm:ss) : 0 days, 0:01:11

and then

exit

Speedtouch v6 dsl2.png

External links