Head blueLogoText.gif NCF HelpWiki
Help | StartPage

Difference between revisions of "Modem Manuals"

From Support
Jump to navigation Jump to search
m
(25 intermediate revisions by 4 users not shown)
Line 1: Line 1:
{{:Quick Facts (all modems)}}
This is a reference of important resources for DSL modems NCF has sold or members have needed support for over the years. It includes:
The manual for your NCF-supplied DSL modem can be found at the links below.
* NCF created resources
 
* Manufacturer resources
For instructions on how to configure these modems, see [[Modem Configuration (DSL)]]
* Helpful 3rd-party resources
 
<div class="ncfrightbox"> {{:Template:Quick Facts (all modems)}}
'''Note:''' Modem emulators, that let you try out the modem interface on line, can be found in each of the specific modem sections.
 
==SmartRG Modem==
=== SR505N, four-port ethernet + "N" wireless VDSL===
[[File:Sr505N-front.jpg|border|120px|left]]
[[File:sr505n back.jpg|border|120px|left]]
<div style="overflow: hidden">
* sold from September 2014 to present
* [https://www.smartrg.com/sr505n Home Page]
* [http://marketing.smartrg.com/acton/attachment/8460/f-0001/1/-/-/-/-/SR505n%20Datasheet.pdf Data Sheet]
* [http://www.ncf.ca/ncf/dsl/modem/SmartRG_3xx-5xx_Gateway_User_Manual.pdf Modem Manual]
* [https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_SmartRG_505n_v1.0.pdf NCF modem instruction sheet]
* [[Modem Configuration (DSL) SmartRG SR505N]]
* [https://www.ncf.ca/ncf/support/w/images/7/79/Changing_Wireless_Channels_on_SmartRG_SR505N.pdf SmartRG SR505N - Changing WiFi Channels]
* [http://www.level678.com/emulators/SR505n/index.html SR505N Emulator]
* [https://help.teksavvy.com/hc/en-us/articles/200673910-SmartRG-505N-Firmware-Upgrade  SR505N Firmware (third party)]
* [https://web.archive.org/web/20160322030647/https://help.teksavvy.com/hc/en-us/articles/200502995-SmartRG-505N-Modem-Setup-VDSL-Bridged- Bridge Mode Instructions (third party)]
 
 
</div>
</div>
<br clear=all>


==TP-Link Modems==
'''Note:''' Modem emulators, that let you try out the modem interface online, can be found in each of the specific modem sections.
=== 9970, four-port ethernet + "N" wireless ADSL/VDSL===
[[File:TD-W9970 quarter view.jpg|border|120px|left]]
[[File:9970back.jpg|border|120px|left]]
<div style="overflow: hidden">
* sold from January 2016 &ndash; October 2017
* [http://www.tp-link.com/ca/products/details/cat-15_TD-W9970.html 9970 home page]
* [http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf User Guide]
* [https://www.ncf.ca/ncf/support/wiki/Modem_Configuration_(DSL)_TP-Link_9970 Modem Configuration]
* [http://static.tp-link.com/res/down/doc/TD-W9970(EU)_V1_QIG.pdf Quick Installation Guide]
* [http://static.tp-link.com/res/down/doc/TD-W9970_V1_Datasheet.pdf Datasheet]
* [https://www.ncf.ca/ncf/support/wiki/File:Modem_Info_Pages_-_9970_v1.3.pdf NCF modem installation instruction sheet]
* [https://www.ncf.ca/ncf/support/w/images/a/a3/Changing_Wireless_Channels_on_TD-W9970.pdf TP-Link W9970 -Changing WiFi Channels]
* [http://static.tp-link.com/resources/simulator/W9970V1_Emulator/index.htm 9970 Emulator]


=SmartRG Modems=
{{Template:Modem_Manual_Links}}


<div class="ncfrow">
<div class="ncfbox w-33 min-w-20rem"> {{Template:SmartRG SR506n}} </div>
<div class="ncfbox w-33 min-w-20rem"> {{Template:SmartRG_SR505n}} </div>
</div>
</div>
<br clear=all>
=== 8816, single ethernet port ADSL ===
[[File:TD-8816-02.jpg|border|120px|left]]
* Sold from December 2011
*[[Media:TD-8816(UN)_V8_UG.pdf|8816 User Guide]]
*[[Media:TD-8816_V8_QuickInstallationGuide.pdf|8816 Installation Guide]]
* [https://www.ncf.ca/ncf/support/w/images/a/a6/Modem_Info_Pages_-_8816_v1.5.pdf NCF modem installation instruction sheet]
* [http://www.level678.com/emulators/TD-8816/index.html 8816 Emulator]
* [http://www.tp-link.com/en/download/TD-8816.html#Firmware 8816 Firmware]
* [http://www.tp-link.com/en/download/TD-8816.html#FAQs General TP-Link FAQ]


=== 8961ND, four-port ethernet + "N" wireless ADSL===
=TP-Link Modems=
[[File:TP-Link TD-W8961ND.jpg|border|120px|left]]
{{Template:Modem_Manual_Links}}
[[File:8961back.jpg|border|120px|left]]
<div style="overflow: hidden">
* sold from January 2016 &ndash; October 2017
* [http://www.tp-link.com/en/products/details/cat-15_TD-W8961N.html 8961 home page]
* [http://www.tp-link.com/res/down/doc/TD-W8961N(UN)_V2_UG.pdf User Guide]
* [http://www.tp-link.com/res/down/doc/TD-W8961N(UN)_V2_QIG.pdf Quick Installation Guide]
* [http://www.tp-link.com/res/down/doc/TD-W8961N_UN_2.0.pdf Datasheet]
* [https://www.ncf.ca/ncf/support/wiki/File:Modem_Info_Pages_-_8961_v1.0.pdf NCF modem installation instruction sheet]
* [http://www.tp-link.com/resources/simulator/TD-8951ND(UN)/rpSys.html 8961 Emulator]
* [http://www.tp-link.com/en/download/TD-W8961ND.html 8961 Firmware]
* [http://www.tp-link.com/en/download/TD-W8961ND.html General TP-Link FAQ]
</div>
<br clear=all>


=== 8951ND, four-port ethernet + "N" wireless ADSL===
<div class="ncfrow">
[[File:TP-Link TD-W8951ND.jpg|border|120px|left]]
<div class="ncfbox w-33 min-w-20rem"> {{Template:TP-Link TD-W9970}} </div>
[[File:8951back.jpg|border|120px|left]]
<div class="ncfbox w-33 min-w-20rem"> {{Template:TP-Link TD-W8961ND}} </div>
<div style="overflow: hidden">
<div class="ncfbox w-33 min-w-20rem"> {{Template:TP-Link_TD-W8951ND}} </div>
* sold from November 2012 to January 2016
<div class="ncfbox w-33 min-w-20rem"> {{Template:TP-Link_8816}} </div>
* [http://www.tp-link.com/en/products/details/?model=TD-W8951ND 8951G home page]
<div class="ncfbox w-33 min-w-20rem"> {{Template:TP-Link_TD-W8950ND}} </div>
* [http://static.tp-link.com/res/down/doc/TD-W8951ND(UN)_V7_UG.pdf User Guide]
<div class="ncfbox w-33 min-w-20rem"> {{Template:TP-Link TD-W8901G}} </div>
* [http://static.tp-link.com/res/down/doc/TD-W8951ND(UN)_V7_QIG.pdf Quick Installation Guide]
* [https://web.archive.org/web/20130514083358/http://www.tp-link.com/Resources/document/TD-W8951ND_V4_Datasheet.zip Datasheet]
* [http://static.tp-link.com/resources/simulator/TD-8951ND(UN)/rpSys.html 8951 Emulator]
* [http://www.tp-link.com/en/download/TD-W8951ND_V5.html#Firmware 8951 Firmware]
* [http://www.tp-link.com/en/download/TD-W8951ND_V5.html#FAQs General TP-Link FAQ]
</div>
</div>
<br clear=all>


=== 8950ND, four-port ethernet + "N" wireless ADSL===
<div class="ncfrow">
[[File:TP-Link TD-W8950ND.jpg|border|120px|left]]
<div class="ncfbox w-33 min-w-20rem"> {{Template:TP-Link 8960}} </div>
[[File:8950back.jpg|border|120px|left]]
<div class="ncfbox w-33 min-w-20rem"> {{Template:TP-Link 8616}} </div>
<div style="overflow: hidden">
* sold from December 2011 until October 2012
* [http://www.tp-link.com/resources/software/20106295240815.pdf User Guide]
* [https://web.archive.org/web/20170623121329/http://static.tp-link.com/Resources/document/7106503516_TD-W8950ND_QIG.pdf Quick Installation Guide]
* [http://www.tp-link.com/resources/document/datasheet/TD-W8950ND_ds.zip Datasheet]
* [http://www.tp-link.com/en/download/TD-W8950ND.html#Firmware 8950 Firmware]
* [http://www.tp-link.com/en/download/TD-W8951ND_V5.html#FAQs General TP-Link FAQ]
</div>
</div>
<br clear=all>
=== 8901G, four-port ethernet + "G" wireless ADSL===
[[File:TD-W8901G-02.jpg|border|120px|left]]
[[File:8901gback.jpg|border|120px|left]]
<div style="overflow: hidden">
* sold from December 2011 until October 2012
* AVOID/REPLACE (known security hole)
* [[CERT-announced_vulnerability_of_TP-Link_modem/router|Security breach article]]
* [http://www.tp-link.com/en/products/details/?model=TD-W8901G 8901G home page]
* [http://www.tp-link.com/resources/software/201161016042811.pdf User Guide]
* [http://www.tp-link.com/resources/software/2010122017422318.pdf Quick Installation Guide]
* [http://www.tp-link.com/resources/document/datasheet/TD-W8901G_ds.zip Datasheet]
* [http://static.tp-link.com/resources/simulator/TD-W8901N_V3_Emulator/index.htm Emulator (Wireless N Version)]
* [http://www.tp-link.com/en/download/TD-W8901G.html#Firmware 8901-G Firmware]
* [http://www.tp-link.com/en/download/TD-W8901G.html General TP-Link FAQ]


=Sagemcom and Bell Modems=
{{Template:Modem_Manual_Links}}


<div class="ncfrow">
<div class="ncfbox w-33 min-w-20rem"> {{Template:Sagemcom 2864}} </div>
<div class="ncfbox w-33 min-w-20rem"> {{Template:Bell Home Hub 1000}} </div>
<div class="ncfbox w-33 min-w-20rem"> {{Template:Bell Home Hub 2000}} </div>
<div class="ncfbox w-33 min-w-20rem"> {{Template:Bell 2Wire 2701HG-G}} </div>
<div class="ncfbox w-33 min-w-20rem"> {{Template:Speedstream_4200}} </div>
<div class="ncfbox w-33 min-w-20rem"> {{Template:Speedstream 5200}} </div>
</div>
</div>
<br clear=all>
===8960NB, four-port ethernet + "N" Wireless, ADSL===
[[File:8960NB.jpg|border|120px|left]]
[[File:8960NBback.jpg|border|120px|left]]
<div style="overflow: hidden">
* [http://www.tp-link.com/en/products/details/TD-W8960NB.html 8960 home page]
* [http://www.tp-link.com/resources/document/datasheet/TD-W8960NB_ds.zip Datasheet]
* [http://www.tp-link.com/en/download/TD-W8960NB.html#FAQs General TP-Link FAQ]
* [http://www.tplink.com/en/download/TD-W8960NB_V1.html#Firmware Firmware]
* [https://web.archive.org/web/20160314125235/https://vanilla.co.za/setup_adsl_tplink_w8960n.php Third Party Config]


= Thomson and SpeedTouch Gateways =
{{Template:Modem_Manual_Links}}


</div>
<br clear=all>
===8616, one-port modem only, NO PPPoe log-in capability===
[[File:TD-8616.jpg|border|120px|left]]
[[File:8616back.jpg|border|120px|left]]
<div style="overflow: hidden">
Very rarely encountered.
Strictly a modem, does not have the capability to dynamically assign an IP address to any hosts. User must assign  one manually. The modem manual details the process well in Section 3.1. NOTE: This does not supply the user with a Static IP address.
Note that configuring this device on a computer with more than one Ethernet interface requires that you temporarily disable one of them, due to the 8616's lack of DHCP services. So, issue a terminal command of "ifconfig eth0 down" before configuring the modem. The modem only requires a VPI and VCI. It is not necessary to specify PVC2.
* [http://www.tp-link.com/lb/products/details/TD-8616.html 8616 home page]
* [https://web.archive.org/web/20130626111650/http://www.tp-link.com/Resources/document/TD-8616_V7_User_Guide.pdff Modem Manual]
* [http://www.dslreports.com/forum/r26026121-TekSavvy-Dry-Loop-DSL-TP-Link-TD-8616 PPPoe Configuration (third party)]
* [http://www.tp-link.com/lb/download/TD-8616.html#Firmware 8816 Firmware]
* [http://www.tp-link.com/lb/download/TD-8616.html General TP-Link FAQ]
</div>
<br clear=all>
==Sagemcom Modem==
=== 2864, four-port ethernet + "N" wireless VDSL===
[[File:Sagemcom 2864 external view.JPG|border|120px|left]]
[[File:2864back.JPG|border|120px|left]]
<div style="overflow: hidden">
* sold from November 2013 to August 2014
* There do not seem to be any manuals available from the manufacturer for this modem
* [[Modem Configuration (DSL) Sagemcom 2864]]
* [http://www.ncf.ca/ncf/dsl/modem/Sagemcom-2864_ds.pdf Sagemcom 2864 set-up PDF]
* [https://www.ncf.ca/ncf/support/w/images/0/07/Changing_Wireless_Channels_on_Sagemcom_2864.pdf Sagemcom 2864 - Changing WiFi Channels]
</div>
<br clear=all>
== Thomson Gateways ==
NCF sold Thomson modems prior to December 2011. Before 2010, Thomson Gateway (TG) DSL modems ('gateways') were called 'SpeedTouch' (ST).
NCF sold Thomson modems prior to December 2011. Before 2010, Thomson Gateway (TG) DSL modems ('gateways') were called 'SpeedTouch' (ST).
=== TG585 DSL modem version 8, four-port ethernet + wireless "G" ADSL===
[[File:TG585v7 45 LR.jpg|border|120px|left]]
[[File:thomson585back.jpg|border|120px|left]]
<div style="overflow: hidden">
* sold from summer of 2011 until December 2011
* [https://web.archive.org/web/20140226012353/http://www.technicolorbroadbandpartner.com/getfile.php?id=7081 Setup and User Guide]
* [https://web.archive.org/web/20140226012439/http://www.technicolorbroadbandpartner.com:80/getfile.php?id=7082 Guide d'installation et de l'utilisateur]
* [https://web.archive.org/web/20140226012346/http://www.technicolorbroadbandpartner.com:80/getfile.php?id=6623 Datasheet]
* [http://www.level678.com/emulators/585v8/ ST585 v8 Emulator]
* [https://support.zen.co.uk/kb/Knowledgebase/Thomson-Speedtouch-Firmware-and-Drivers TG585 v8 Firmware]
* [https://www.plus.net/help/archive/broadband/thomson-585-faqs-and-troubleshooting/ TG585 FAQ]
</div>
<br clear=all>
=== TG585 DSL modem version 7, four-port ethernet + wireless "G" ADSL ===
[[File:TG585v7 45 LR.jpg|border|120px|left]]
[[File:thomson585back.jpg|border|120px|left]]
<div style="overflow: hidden">
* sold from late 2009 until spring 2011
* [http://www.ncf.ca/ncf/home/modems/manuals/TG585-v7_SetupUserGuide_en.pdf Setup and User Guide]
* [http://www.ncf.ca/ncf/home/modems/manuals/TG585-v7_SetupUserGuide_fr.pdf Guide d'installation et de l'utilisateur]
* [http://www.ncf.ca/ncf/dsl/modem/Datasheet_585v7.pdf Datasheet]
* [https://support.zen.co.uk/kb/Knowledgebase/Thomson-Speedtouch-Firmware-and-Drivers TG585 v7 Firmware]
</div>
<br clear=all>
=== ST585 DSL modem version 6, four-port ethernet + wireless "G" ADSL ===
[[File:ST585v6_45.jpg|border|120px|left]]
[[File:st585back.jpg|border|120px|left]]
<div style="overflow: hidden">
* sold until approx late 2009
* [http://www.ncf.ca/ncf/home/modems/manuals/ST585-v6_SetupUserGuide_en.pdf Setup and User Guide]
* [http://www.ncf.ca/ncf/home/modems/manuals/ST585-v6_SetupUserGuide_fr.pdf Guide d'installation et de l'utilisateur]
* [https://support.zen.co.uk/kb/Knowledgebase/Thomson-Speedtouch-Firmware-and-Drivers ST585  Firmware]
</div>
<br clear=all>
===ST516 modem version 6, single ethernet port ADSL===
[[File:ST516v6_45.jpg|border|120px|left]]
[[File:st516 back.jpg|border|120px|left]]
<div style="overflow: hidden">
* sold until December 2011
* [http://www.ncf.ca/ncf/home/modems/manuals/ST516v6_InstallSetup_en.pdf Setup and User Guide]
* [http://www.ncf.ca/ncf/home/modems/manuals/ST516v6_InstallSetup_fr.pdf Guide d'installation et de l'utilisateur]
* [http://www.ncf.ca/ncf/dsl/modem/Datasheet_516v6.pdf Datasheet]
* [http://www.level678.com/emulators/ST516v6/cgi/wizard/s1.htm ST516 Emulator]
</div>
<br clear=all>
==Bell Modems (not sold by NCF)==
===Bell 2Wire 2701HG-G, four ethernet ports, wireless "G", ADSL===
[[File:2wirefront.jpg|border|120px|left]]
[[File:2wireback.jpg|border|120px|left]]
<div style="overflow: hidden">
* [http://www.2wire.com/pages/pdfs/2701_installation_guide.pdf Setup and User Guide]
* [http://support.bell.ca/_web/internet/guides/2010_2701_UserGuide_2wire_EN.pdf Home-Networking Guide]
* [http://support.bell.ca/Internet/Products/2Wire-2701-modem.Tutorials Bell Tutorials]


<div class="ncfrow">
<div class="ncfbox w-33 min-w-20rem"> {{Template:SpeedTouch ST516 V6}} </div>
<div class="ncfbox w-33 min-w-20rem"> {{Template:Thomson TG585 V7}} </div>
<div class="ncfbox w-33 min-w-20rem"> {{Template:Thomson TG585 V6}} </div>
<div class="ncfbox w-33 min-w-20rem"> {{Template:Thomson TG585 V8}} </div>
</div>
</div>
<br clear=all>


 
=See also=
===Speedstream 4200, four ethernet ports, ADSL, no WiFi===
[[File:Speedstream_4200.PNG|border|120px|left]]
<div style="overflow: hidden">
* [http://setuprouter.com/router/siemens/speedstream-4200/manual-624.pdf Setup and User Guide]
 
</div>
<br clear=all>
 
===Speedstream 5200, four ethernet ports, ADSL===
[[File:speedstream5200front.jpg|border|120px|left]]
[[File:speedstream5200back.jpg|border|120px|left]]
<div style="overflow: hidden">
* [http://www2.windstream.net/downloads/links/SpeedStream211.pdf Setup and User Guide]
* [http://support.bell.ca/Internet/Products/2Wire-2701-modem.Tutorials Bell Tutorials]
 
</div>
<br clear=all>
 
===Bell Home Hub 1000, four ethernet ports, wireless "N" ADSL+VDSL===
[[File:homehub1000.jpg|border|120px|left]]
[[File:homehub1000back.jpg|border|120px|left]]
<div style="overflow: hidden">
* [http://support.bell.ca/Billing-and-Accounts/Knowledge_centre?kc-category=MODEMS_CONNECTIONS_AND_HOME_NETWORKS&ArticleType=ALL&Product=Home-Hub-1000-modem General Troubleshooting]
* [http://support.bell.ca/Internet/Products/Home-Hub-1000-modem.Tutorials Bell Tutorials]
* [http://support.bell.ca/Internet/Connection-help/Accessing_Bell_Home_Hub Device Access]
* [https://www.ncf.ca/ncf/support/wiki/Modem_Configuration_(DSL)_Unsupported_Modems Configuration Instructions]
 
 
</div>
<br clear=all>
 
===Bell Home Hub 2000, four ethernet ports, wireless "AC" ADSL+VDSL===
[[File:homehub2000front.jpg|border|120px|left]]
[[File:homehub2000back.jpg|border|120px|left]]
<div style="overflow: hidden">
* [http://support.bell.ca/Billing-and-Accounts/Knowledge_centre?kc-category=MODEMS_CONNECTIONS_AND_HOME_NETWORKS&ArticleType=ALL#articleList General Troubleshooting]
* [http://support.bell.ca/Internet/Products/Home-Hub-2000-modem.Tutorials Bell Tutorials]
* [http://support.bell.ca/Internet/Connection-help/Accessing_Bell_Home_Hub Device Access]
* [https://www.ncf.ca/ncf/support/wiki/Modem_Configuration_(DSL)_Unsupported_Modems Configuration Instructions]
 
</div>
<br clear=all>
 
==Huawei Modems (not sold by NCF)==
===HG622 Modem/Router Four Ethernet ports, Wireless "N" ADSL2+, VDSL===
*[[Media:Hg622.pdf|HUAWEI HG622 Home Gateway User Guide]]
<div style="overflow: hidden">
 
</div>
<br clear=all>
 
==Technicolor Modems (not sold by NCF)==
===TG582N Modem/Router Four Ethernet ports, Wireless "N" ADSL2+===
*[[Media:InstallGuideTechnicolor582.pdf|Installation Guide - Fibre Wireless Modem - Technicolor TG582n]]
<div style="overflow: hidden">
 
</div>
<br clear=all>
 
==See also==
*[[Dynamic DNS]]
*[[Dynamic DNS]]
*[[Firmware]]
*[[Firmware]]
*[[Modem Configuration (DSL)]]
*[[Modem Configuration]]
*[[Port forwarding]]
*[[Port forwarding]]
*[[SpeedTouch 516 and 585 on ADSL2+]]
*[[SpeedTouch 516 and 585 on ADSL2+]]
[[Category: DSL]]
 
[[Category:DSL]]
[[Category:Modems]]

Revision as of 13:13, 11 February 2019

This is a reference of important resources for DSL modems NCF has sold or members have needed support for over the years. It includes:

  • NCF created resources
  • Manufacturer resources
  • Helpful 3rd-party resources
DSL Quick Configuration Info
VPI / VCI (ADSL) 0.35
VLAN (VDSL) 35
Protocol PPPoE
DSL username (eg. aa999@ncf.ca)
DSL Password Starts with 'ncf' (not the same

as your NCF Start Page login)

Note: Modem emulators, that let you try out the modem interface online, can be found in each of the specific modem sections.

SmartRG Modems

Ovislink Modems |SmartRG Modems | TP-Link Modems | Sagemcom and Bell Modems | Thomson and SpeedTouch Gateways

TP-Link Modems

Ovislink Modems |SmartRG Modems | TP-Link Modems | Sagemcom and Bell Modems | Thomson and SpeedTouch Gateways

TP-Link TD-8616
 TP-Link 8616 Front TP-Link 8616 Back

Strictly a modem, does not have the capability to dynamically assign an IP address to any hosts. Use modem manual for configuration (Especially Section 3.1)

Configuring on a computer with more than one Ethernet interface requires that you temporarily disable one of them, due to the 8616's lack of DHCP services. So, issue a terminal command of "ifconfig eth0 down" before configuring the modem. The modem only requires a VPI and VCI. It is not necessary to specify PVC2.

Sagemcom and Bell Modems

Ovislink Modems |SmartRG Modems | TP-Link Modems | Sagemcom and Bell Modems | Thomson and SpeedTouch Gateways

Thomson and SpeedTouch Gateways

Ovislink Modems |SmartRG Modems | TP-Link Modems | Sagemcom and Bell Modems | Thomson and SpeedTouch Gateways

NCF sold Thomson modems prior to December 2011. Before 2010, Thomson Gateway (TG) DSL modems ('gateways') were called 'SpeedTouch' (ST).

See also