National Capital FreeNet / Libertel de la capitale nationale

Modem Installation (DSL)

(Installing your DSL Modem)
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* Check the connections.  Using a phone, make sure there is phone service to the wall jack where the modem is to be connected.
* Check the connections.  Using a phone, make sure there is phone service to the wall jack where the modem is to be connected.
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If there are still problems, seek [http://help.ncf.ca help].
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* Try a [[troubleshooting]] procedure.
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If there are still problems: [http://help.ncf.ca NCF Help].
== Related Links ==
== Related Links ==
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* modem manuals
* modem manuals
* how to config modem manually (how to connect to modem)
* how to config modem manually (how to connect to modem)
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* [[ Configuring your computer (DSL)| Configuring your computer]]
* troubleshooting
* troubleshooting
[[Category:DSL]]
[[Category:DSL]]
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== Related links ==
 
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* [[ Configuring your computer (DSL)| Configuring your computer]]
 

Revision as of 21:37, 10 February 2010

Installing a DSL Modem

Step One: Install line filters

Every device connected to the phone line having DSL must have a line filter except the DSL modem. (Alterntively, you can use one filter for your entire location.)

Every device (except DSL modem) needs a line filter

Step Two: Install the DSL modem

Connect the DSL modem directly (no filter) to a phone jack, and to your computer. Plug in the modem power supply. Tips for best performance.

Connect modem to phone line and computer

Step Three: Turn on the modem and use the internet

Lights on the modem should come on and, within a few minutes, turn green.

If your modem is from NCF, it will be pre-configured and ready to go. Your computer should now be able to browse the internet. About DSL modem lights

Problems?

The modem lights usually indicate what is wrong. About DSL modem lights

If your modem is not seeing a DSL signal (the DSL light is not becoming solid green within a few minutes), here are some possible solutions:

  • If this is a new installation, maybe Bell hasn't yet turned on DSL to your line. What day were you told DSL service could be expected to start (the 'activation date')?
  • Check the connections. Using a phone, make sure there is phone service to the wall jack where the modem is to be connected.

If there are still problems: NCF Help.

Related Links

  • one filter for the house
  • how filters work, what they do and why they are necessary
  • modem manuals
  • how to config modem manually (how to connect to modem)
  • Configuring your computer
  • troubleshooting