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Modem Configuration (DSL) Unsupported Modems

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DSL Quick Configuration Info
(all ADSL modems and all VDSL modems)

ADSL VPI / VCI:0.35
VDSL VLAN:35
Protocol:PPPoE
DSL username: Your NCF account ID @ ncf.ca
(eg., NCF user aa999 would have DSL username aa999@ncf.ca)
DSL password:Starts with 'ncf' (not the same as your NCF Start Page login)

This page contains notes to help in configuration of modems that have not bee obtained as new modems from NCF, but which may still be configurable without great difficulty.

Bell Sagemcom FAST4350 / Home Hub 1000

The Sagemcom FAST4350 is an ADSL/VDSL modem. It seems to be easier to configure if it is started on ADSL first.

After a hardware reset (hold the reset button down for 15 to 30 seconds),

  • Administrator name is "Administrator"
  • Administrator password is "admin"
  • Gateway and configuration server are 192.168.2.1

Immediatgely after a successful login, the servier will ask if you want ot use password recover. Choose "No" because this is a service provided by Bell to its own DSL customers.