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[[File:sr505N-front.jpg|thumb|right|300px|The SmartRG SR505N Modem Front]]
 
[[File:sr505N-front.jpg|thumb|right|300px|The SmartRG SR505N Modem Front]]
 
[[File:sr505n_back.jpg|thumb|right|300px|The SmartRG SR505N Modem Back]]
 
[[File:sr505n_back.jpg|thumb|right|300px|The SmartRG SR505N Modem Back]]
 +
The SmartRG SR505N is for use any DSL service over Bells' DSL infrastructure. NCF started selling these modems from September 2014 to members.
 +
 
This is the procedure NCF uses to configure a SmartRG SR505N modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem manuals (DSL)|manual]].
 
This is the procedure NCF uses to configure a SmartRG SR505N modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem manuals (DSL)|manual]].
  
 
== Configure router for Dual Mode ADSL/VDSL operation==
 
== Configure router for Dual Mode ADSL/VDSL operation==
 
Your router can support both ADSL mode and VDSL mode. If necessary, you could switch between ADSL plans and VDSL plans without having to buy a new router or even reconfigure your existing one.
 
Your router can support both ADSL mode and VDSL mode. If necessary, you could switch between ADSL plans and VDSL plans without having to buy a new router or even reconfigure your existing one.
 
  
 
===Settings for VDSL===
 
===Settings for VDSL===
 
We will start with the mode used for VDSL connections.  These include the following NCF DSL Plans:
 
We will start with the mode used for VDSL connections.  These include the following NCF DSL Plans:
* Freedom 15-10/300
+
* Freedom 10/7, Unlimited
* Freedom 25/300
+
* Freedom 15/10, Unlimited
* Freedom 50/300
+
* Freedom 25/10, Unlimited
 
+
* Freedom 50/10, Unlimited
  
 
=== Getting Started ===
 
=== Getting Started ===
NOTE: If the modem is brand new, "admin/admin" will be correct. If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the reset button with a paper clip for 6 to 9 seconds and then do step 1.
+
NOTE: If the modem is brand new, "user name: admin and password admin" will gain access. If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the reset button with a paper clip for ~10 seconds and then do step 1.
 
 
1. Once you access the modem browser at 191.168.1.1 and login ( admin/admin), click the link high-lighted in red.
 
  
 +
1. Once you access the modem browser at 192.168.1.1 and login (user name: admin and password admin), click the link high-lighted in red.
  
 
[[file:smartrg_1.jpg|Getting started]]
 
[[file:smartrg_1.jpg|Getting started]]
Line 31: Line 31:
  
 
=== Username Setup ===
 
=== Username Setup ===
4. On the 'PPP Username and Password' page, fill  the username and password details in the field highlighted in red.
+
4. On the 'PPP Username and Password' page, fill  the username and password details in the field highlighted in red. Be sure to scroll to the bottom of this page checking that "Enable Firewall" and "Enable NAT" are all checked. Click "Next".
Scroll to the bottom of this page - check that "Enable Firewall", "Enable NAT" and "Enable SIP"  are checked. Click "Next".
+
[[file:smartrg_4.jpg|960px|PPPOE set up]]
[[file:smartrg_4.jpg|PPPOE set up]]
+
[[file:Smartrg_505n_vdsl_NAT_SIP_005.png]]
  
 
=== PPPoE config save ===
 
=== PPPoE config save ===
 
<!--5. There will be two more pages to scroll through and them you can finally "Save" these changes. At this point, the Internet light on the SmartRG should turn from red and eventually to green.-->
 
<!--5. There will be two more pages to scroll through and them you can finally "Save" these changes. At this point, the Internet light on the SmartRG should turn from red and eventually to green.-->
  
Click on "ppp0.1" and then "Next"
+
Click on "Next"
 +
[[File:Smartrg_505n_adsl09.png|765px|none|Configuring ADSL2+ 9/11]]
 +
 
  
[[File:Smartrg_505n_adsl09.png|765px|none|Configuring ADSL2+ 9/11]]
 
Click on "ppp0.1" and then "Next"
 
  
 +
Click on "Next"
 
[[File:Smartrg_505n_adsl10.png|1000px|Configuring ADSL2+ 10/11]]
 
[[File:Smartrg_505n_adsl10.png|1000px|Configuring ADSL2+ 10/11]]
 +
 +
 +
 
Click on "Apply/Save".
 
Click on "Apply/Save".
 
[[file:smartrg_5.jpg|PPoE config save]]
 
[[file:smartrg_5.jpg|PPoE config save]]
Line 69: Line 73:
 
Moving on now to add settings for ADSL mode.
 
Moving on now to add settings for ADSL mode.
 
ADSL plans include the following NCF DSL Plans:
 
ADSL plans include the following NCF DSL Plans:
* Freedom 6/300
+
* Freedom 6/0.8, Unlimited
* Freedom 7/300
+
* Freedom 7/1, Unlimited
* Freedom 15-1/300
+
* Freedom 10/1, Unlimited
 +
* Freedom 15/1, Unlimited
  
#Click on "Advanced"
+
#Click on "Advanced Setup"
 
#Click on "Layer2 Interface"
 
#Click on "Layer2 Interface"
 
#Click on "ATM Interface"
 
#Click on "ATM Interface"
Line 80: Line 85:
 
<!--[[File:smartrg_505n_adsl02.png|Configuring ADSL2+ 2/11]]-->
 
<!--[[File:smartrg_505n_adsl02.png|Configuring ADSL2+ 2/11]]-->
 
[[File:smartrg_505n_adsl03.png|1000px|Configuring ADSL2+ 3/11]]
 
[[File:smartrg_505n_adsl03.png|1000px|Configuring ADSL2+ 3/11]]
#Under "Select DSL Latency", check both "Path0 (Fast)" and "Path1 (Interleaved)"
+
 
 +
 
 
#Ensure that VPI is 0 and that VCI is 35.
 
#Ensure that VPI is 0 and that VCI is 35.
 +
#Ensure that Fast and Interleaved are selected under DSL Latency.
 
# For everything else, use the defaults.
 
# For everything else, use the defaults.
#Scroll to the bottom of the page, and click "Next".
+
#Scroll to the bottom of the page, and click "Apply/Save".
[[File:smartrg_505n_adsl04.png|1000px|Configuring ADSL2+ 4/11]]
+
[[File:smartrgpic1.png|1000px|Configuring ADSL2+ 4/11]]
# Click "Advanced"
+
 
 +
# Click "Advanced Setup"
 
#Click "WAN Service"
 
#Click "WAN Service"
 
#Click "Add"
 
#Click "Add"
[[File:smartrg_505n_adsl05.png|1000px|Configuring ADSL2+ 5/11]]
+
[[File:Smartrg_505n_adsl05.png|1000px|Configuring ADSL2+ 5/11]]
 +
 
 
#From the drop-down box, select "atm0/(4_0_35)"
 
#From the drop-down box, select "atm0/(4_0_35)"
 
#Click "Next"
 
#Click "Next"
[[File:smartrg_505n_adsl06.png|1000px|Configuring ADSL2+ 6/11]]
+
[[File:Smartrg_505n_adsl06.png|1000px|Configuring ADSL2+ 6/11]]
 +
 
 
#Ensure "PPPoE" is the active choice.
 
#Ensure "PPPoE" is the active choice.
 
#Ensure "Service description" is as shown.
 
#Ensure "Service description" is as shown.
 
#Click "Next".
 
#Click "Next".
[[File:smartrg_505n_adsl07.png|1000px|Configuring ADSL2+ 7/11]]
+
[[File:Smartrg_505n_adsl07.png|1000px|Configuring ADSL2+ 7/11]]
 +
 
 
Ensure "Enable Firewall", "Enable NAT" and "Enable SIP" are checked. Scroll to the bottom of the page and click "Next".
 
Ensure "Enable Firewall", "Enable NAT" and "Enable SIP" are checked. Scroll to the bottom of the page and click "Next".
[[File:smartrg_505n_adsl08.png|1000px|Configuring ADSL2+ 8/11]]
+
[[File:Smartrg_505n_adsl08.png|1000px|Configuring ADSL2+ 8/11]]
Click on "ppp0.1" and then "Next"
+
 
[[File:smartrg_505n_adsl09.png|1000px|Configuring ADSL2+ 9/11]]
+
Click on "Next"
Click on "ppp0.1" and then "Next"
+
[[File:Smartrg_505n_adsl09.png|1000px|Configuring ADSL2+ 9/11]]
[[File:smartrg_505n_adsl10.png|1000px|Configuring ADSL2+ 10/11]]
+
 
 +
Click on "Next"
 +
[[File:Smartrg_505n_adsl10.png|1000px|Configuring ADSL2+ 10/11]]
 +
 
 
Click on "Apply/Save"
 
Click on "Apply/Save"
[[File:smartrg_505n_adsl11.png|1000px|Configuring ADSL2+ 11/11]]
+
[[File:Smartrg_505n_adsl11.png|1000px|Configuring ADSL2+ 11/11]]
  
 
'''You are done adding the ADSL settings. Now, skip ahead to [[#Wireless_Configuration|Wireless Configuration]].'''
 
'''You are done adding the ADSL settings. Now, skip ahead to [[#Wireless_Configuration|Wireless Configuration]].'''
Line 117: Line 131:
 
##'''password:''' admin
 
##'''password:''' admin
  
If the modem was previously configured for someone, the password would be the previous user's DSL-Password. If it is unknown then do a reset to factory default, using a paper-clip in the reset hole on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.
+
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, using a paper-clip in the reset hole on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.
 
 
  
 
# Click on Advanced Setup and WAN Service and click on Add
 
# Click on Advanced Setup and WAN Service and click on Add
Line 127: Line 140:
  
 
See screenshots below:
 
See screenshots below:
 
  
 
[[File:smartrg_505n_bridge_1.png|Configuring for Bridge Mode 1/5]]
 
[[File:smartrg_505n_bridge_1.png|Configuring for Bridge Mode 1/5]]
Line 138: Line 150:
 
Continuing now to set the '''Wireless''' configuration
 
Continuing now to set the '''Wireless''' configuration
 
# Ensure '''Enable Wireless''' is checked
 
# Ensure '''Enable Wireless''' is checked
# The '''SSID''' is set to NCF plus a random number, such as '''NCF_123456'''. It is recommended you not use your first or last name, or street address as this information is broadcast and other people in your area will be able to associate the signal with which home it is coming from.
+
# The '''SSID''' is set to NCF plus a random number (NCF uses the last 4 digits of the serial number), such as '''NCF_1234'''. It is recommended you not use your first or last name, or street address as this information is broadcast and other people in your area will be able to associate the signal with which home it is coming from.
 
# Click on '''Apply/Save''' at the bottom.
 
# Click on '''Apply/Save''' at the bottom.
 +
[[File:Smartrg_505n_adsl12.png|1000px|Configuring Wireless 1/2]]
 +
 +
 
# Click on '''Security''' on the left.
 
# Click on '''Security''' on the left.
# Set the '''Network Authentication''' to Mixed WPA2/WPA-PSK
+
# Set the '''Network Authentication''' to WPA2-PSK
 +
# Set the '''WPA/WAPI Ecryption''' to AES
 
# Uncheck '''Use base MAC address as WPA/WAPI passphrase
 
# Uncheck '''Use base MAC address as WPA/WAPI passphrase
 
# Set the '''WPA/WAPI passphrase''' to be your DSL-Password
 
# Set the '''WPA/WAPI passphrase''' to be your DSL-Password
 
# Click '''Apply/save'''.
 
# Click '''Apply/save'''.
 
+
[[File:Smartrg_505n_adsl13.png|1000px|Configuring Wireless 2/2]]
 
 
[[File:smartrg_505n_adsl12.png|Configuring Wireless 1/2]]
 
[[File:smartrg_505n_adsl13.png|Configuring Wireless 2/2]]
 
  
 
== Password protect the Admin Role ==
 
== Password protect the Admin Role ==
Line 160: Line 173:
 
# Save the changes with '''Apply/Save'''
 
# Save the changes with '''Apply/Save'''
  
A pop-up log-in screen appears, and asks for sign-in. Use the User-ID '''admin''' and the DSL-Password just set. Return to the same configure page you were just at.
+
Click on "Device Info". A pop-up log-in screen appears, and asks for sign-in. Use the User-ID '''admin''' and the DSL-Password just set. Return to the same configure page you were just at.
 +
 
 +
 
 +
[[File:Smartrg_505n_adsl14.png|1000px|Setting Admin Password]]
 +
 
 +
== Turn Off UPnP ==
 +
# Click on '''Advanced Setup''' on the left.  Below it other options appear.
 +
# Select '''UPnP'''
 +
# Uncheck the box
 +
# Save the changes with '''Apply/Save'''
 +
 
 +
== Upgrading the Firmware ==
 +
'''We recommend that you only do firmware update over an ethernet connection and NOT via wifi. Also DO NOT power off the modem in the middle of a firmware update'''
  
 +
The current firmware available to the NCF Office is 2.5.0.14. You can verify your firmware by checking the software version on the Device Info page. To request a copy of this firmware email [[mailto:support@ncf.ca support@ncf.ca]].
  
[[File:smartrg_505n_adsl14.png|Setting Admin Password]]
+
To install this new firmware onto your modem perform the following steps:
 +
 
 +
# Download the firmware file and save it to a location on your computer that you can find easily.
 +
# Open a web browser and go to the address http://192.168.1.1
 +
# Select Manage Gateway (Advanced) and log in (by default the username is admin and password is your dsl password as shown in [[#Getting_Started|Getting Started]] above)
 +
# Click on Management &rarr; Update Software
 +
# Click on Choose File
 +
# Upload the firmware file that you downloaded in step 1.
 +
# Click Update Software
 +
 
 +
'''Note:''' the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).
  
 
== See also ==
 
== See also ==
 +
*[[Modem Configuration (DSL)]] - for a complete list of instructions for all NCF modems
 +
*[[About DSL modem lights##About_SmartRG_Modem_lights|About SmartRG modem lights]]
 +
*[http://www.ncf.ca/ncf/dsl/modem/SmartRG_3xx-5xx_Gateway_User_Manual.pdf SmartRG SR505N modem manual]
 +
*[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_SmartRG_505n_v1.0.pdf NCF SmartRG SR505N modem instruction sheet]
 +
*[https://www.ncf.ca/ncf/support/w/images/7/79/Changing_Wireless_Channels_on_SmartRG_SR505N.pdf SmartRG SR505N Changing WiFi Channels]
 
*[[Dynamic DNS]]
 
*[[Dynamic DNS]]
*[[Modem Configuration (DSL)]] - for a complete list of instructions for all NCF modems
+
*[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]
*[[Port forwarding]]
+
 
[[Category: DSL]]
+
[[Category:DSL]]
 +
[[Category:Modems]]

Revision as of 21:59, 20 July 2018

The SmartRG SR505N Modem Front
The SmartRG SR505N Modem Back

The SmartRG SR505N is for use any DSL service over Bells' DSL infrastructure. NCF started selling these modems from September 2014 to members.

This is the procedure NCF uses to configure a SmartRG SR505N modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the manual.

Configure router for Dual Mode ADSL/VDSL operation

Your router can support both ADSL mode and VDSL mode. If necessary, you could switch between ADSL plans and VDSL plans without having to buy a new router or even reconfigure your existing one.

Settings for VDSL

We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:

  • Freedom 10/7, Unlimited
  • Freedom 15/10, Unlimited
  • Freedom 25/10, Unlimited
  • Freedom 50/10, Unlimited

Getting Started

NOTE: If the modem is brand new, "user name: admin and password admin" will gain access. If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the reset button with a paper clip for ~10 seconds and then do step 1.

1. Once you access the modem browser at 192.168.1.1 and login (user name: admin and password admin), click the link high-lighted in red.

Getting started

Advanced Setup

2. Click on the "Advanced Setup" link on the LH side of the page. Advanced Setup

WAN Service

3. Click on the "WAN Service" link under "Advanced Setup" and then click on the "Edit" link highlighted in red. WAN Service

Username Setup

4. On the 'PPP Username and Password' page, fill the username and password details in the field highlighted in red. Be sure to scroll to the bottom of this page checking that "Enable Firewall" and "Enable NAT" are all checked. Click "Next". PPPOE set up File:Smartrg 505n vdsl NAT SIP 005.png

PPPoE config save

Click on "Next"


Click on "Next" Configuring ADSL2+ 10/11


Click on "Apply/Save". PPoE config save




Add Settings for ADSL Mode

Moving on now to add settings for ADSL mode. ADSL plans include the following NCF DSL Plans:

  • Freedom 6/0.8, Unlimited
  • Freedom 7/1, Unlimited
  • Freedom 10/1, Unlimited
  • Freedom 15/1, Unlimited
  1. Click on "Advanced Setup"
  2. Click on "Layer2 Interface"
  3. Click on "ATM Interface"
  4. Click on "Add"

Configuring ADSL2+ 3/11


  1. Ensure that VPI is 0 and that VCI is 35.
  2. Ensure that Fast and Interleaved are selected under DSL Latency.
  3. For everything else, use the defaults.
  4. Scroll to the bottom of the page, and click "Apply/Save".

Configuring ADSL2+ 4/11

  1. Click "Advanced Setup"
  2. Click "WAN Service"
  3. Click "Add"

Configuring ADSL2+ 5/11

  1. From the drop-down box, select "atm0/(4_0_35)"
  2. Click "Next"

Configuring ADSL2+ 6/11

  1. Ensure "PPPoE" is the active choice.
  2. Ensure "Service description" is as shown.
  3. Click "Next".

Configuring ADSL2+ 7/11

Ensure "Enable Firewall", "Enable NAT" and "Enable SIP" are checked. Scroll to the bottom of the page and click "Next". Configuring ADSL2+ 8/11

Click on "Next" Configuring ADSL2+ 9/11

Click on "Next" Configuring ADSL2+ 10/11

Click on "Apply/Save" Configuring ADSL2+ 11/11

You are done adding the ADSL settings. Now, skip ahead to Wireless Configuration.

Configure as bridge

Do this only if you prefer to use your own external router rather than the one built into your SmartRG unit.

  1. Connect power and turn on the modem with the button on the back.
  2. Connect an Ethernet LAN cable to one of the yellow rear ports
  3. In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1
  4. If the modem is fresh from the factory, use the default user name and password to gain access
    1. user: admin
    2. password: admin

If the modem was previously configured for someone, the password would be the previous user's DSL password. If it is unknown then do a reset to factory default, using a paper-clip in the reset hole on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.

  1. Click on Advanced Setup and WAN Service and click on Add
  2. The defaults are fine; click on Next.
  3. Click on Bridging and ensure the 802.1P and 802.1Q are set to 0 and 35, then click on Next.
  4. Click on Apply/Save
  5. Done!

See screenshots below:

Configuring for Bridge Mode 1/5 Configuring for Bridge Mode 2/5 Configuring for Bridge Mode 3/5 Configuring for Bridge Mode 4/5 Configuring for Bridge Mode 5/5

Wireless Configuration

Continuing now to set the Wireless configuration

  1. Ensure Enable Wireless is checked
  2. The SSID is set to NCF plus a random number (NCF uses the last 4 digits of the serial number), such as NCF_1234. It is recommended you not use your first or last name, or street address as this information is broadcast and other people in your area will be able to associate the signal with which home it is coming from.
  3. Click on Apply/Save at the bottom.

Configuring Wireless 1/2


  1. Click on Security on the left.
  2. Set the Network Authentication to WPA2-PSK
  3. Set the WPA/WAPI Ecryption to AES
  4. Uncheck Use base MAC address as WPA/WAPI passphrase
  5. Set the WPA/WAPI passphrase to be your DSL-Password
  6. Click Apply/save.

Configuring Wireless 2/2

Password protect the Admin Role

  1. Click on Management on the left. Below it other options appear.
  2. Select Access Control
  3. Select Passwords
  4. Enter admin for the User Name
  5. Enter admin for the Old Password
  6. For the New Password use your DSL-Password or another strong password.
  7. Enter it once and again below to confirm
  8. Save the changes with Apply/Save

Click on "Device Info". A pop-up log-in screen appears, and asks for sign-in. Use the User-ID admin and the DSL-Password just set. Return to the same configure page you were just at.


Setting Admin Password

Turn Off UPnP

  1. Click on Advanced Setup on the left. Below it other options appear.
  2. Select UPnP
  3. Uncheck the box
  4. Save the changes with Apply/Save

Upgrading the Firmware

We recommend that you only do firmware update over an ethernet connection and NOT via wifi. Also DO NOT power off the modem in the middle of a firmware update

The current firmware available to the NCF Office is 2.5.0.14. You can verify your firmware by checking the software version on the Device Info page. To request a copy of this firmware email [support@ncf.ca].

To install this new firmware onto your modem perform the following steps:

  1. Download the firmware file and save it to a location on your computer that you can find easily.
  2. Open a web browser and go to the address http://192.168.1.1
  3. Select Manage Gateway (Advanced) and log in (by default the username is admin and password is your dsl password as shown in Getting Started above)
  4. Click on Management → Update Software
  5. Click on Choose File
  6. Upload the firmware file that you downloaded in step 1.
  7. Click Update Software

Note: the modem will reboot once the new firmware has been uploaded. This process may take up to 15 minutes to resync (DSL light returns to solid green) and reconnect (the internet light starts blinking again).

See also