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(Created page with "= Problem = Email clients can become unable to make a secure connection if they are not updated. This is because the mail servers are updated, and some updates cause them to...")
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Revision as of 13:09, 12 October 2018

Problem

Email clients can become unable to make a secure connection if they are not updated. This is because the mail servers are updated, and some updates cause them to disallow connections which are no longer secure. This is often a problem with Outlook since Microsoft ends support of Office after a few years and no longer provides updates for older versions. The error in Outlook usually looks like this:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.ncf.ca', Server: 'mail.ncf.ca', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

Other emails clients give a similar error:

SSL protocol error. Please try disabling SSL, or contact your other provider to verify the correct port settings.

Solutions

Free Email Client

Free Email Client

https://www.thunderbird.net/en-GB/