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[[File:DellDimension2400Rebuild.JPG|thumb|350px|right|Desktop computer being rebuilt]]
This page outlines some resources for getting help with broader computer issues.
This page outlines some resources for getting help with broader computer issues.


==Computer Help==
==Computer Help==
NCF is focussed on getting you connected to the internet with functional email and ability to browse to web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.
NCF is focused on getting you connected to the internet with functional email and the ability to browse web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.


It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts.  This Wiki page will help you find resources to help with other computer challenges you might face.
It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts.  This Wiki page will help you find resources to help with other computer challenges you might face.
While NCF does not endorse any specific service listed here, and has not specifically tried them, we hope this list saves you a bit of work in finding a service that works for you. Ask questions about cost up front, and be wary of services that seek only to sell you new tools or gear you may not need. You may want to share your experiences in the NCF Discussion Groups to help others decide too.
==Computer Support and Repair Services==
{| cellspacing="0" cellpadding="5" border="1" align="center"
|-
! style="background:#efefef;" scope="col" |Company
! style="background:#efefef;" scope="col" | Services
! style="background:#efefef;" scope="col" | Notes
! style="background:#efefef;" scope="col" | Contact Info
|-
! style="background:#efefef;" scope="row" | [http://www.staples.ca/sbdca/en_CA/cre/programs/easytech/get-help-now/diagnostic/ Staples Tech Services]
|Telephone support
Home visit support
In-store support: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up.
|Authorized to do repairs under major  manufacturer's warranties.
|1-888-723-3444
[https://stores.staples.ca/ Locations]: Barrhaven, Bells Corners, Centretown, Cumberland, Gatineau, Gloucester, South Keys & Merivale.
|-
! style="background:#efefef;" scope="row" | [https://www.bestbuy.ca/en-ca/services/geek-squad-services/bltb5f906bfb57d7744 Best Buy's Geek Squad]
|Telephone support
[https://online.geeksquad.ca/support/ 24/7 Online support]
Home Visit support
In-store support
|[http://www.bestbuy.ca/en-CA/category/computer-networking-setup/37456.aspx All services]
|1-800-433-5778
[https://www-ssl.bestbuy.ca/en-CA/stores/store-locator.aspx?path=ea28f6c34753eb533eec8934664edb41en99 Locations]: Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata.[https://www-ssl.bestbuy.ca/en-CA/secure/contact-us.aspx?path=6f0efb11924efa3b38c5b7f41d16664een99 Contact]
|-
! style="background:#efefef;" scope="row" | [https://www.canadacomputers.com/services.php?language=en Canada Computers Service Centre]
|In-store support: system assembly, OS and other software installations,
hard drive/data backup and recovery, system maintenance services
Home visit support
|
|Downtown Ottawa: 613-903-5990
Gatineau: 819-317-1865
Kanata: 613-435-8660
Merivale: 613-228-1423
Orleans: 613-837-0800
[mailto:onsiteservicet@canadacomputers.com Email Contact]
|-
! style="background:#efefef;" scope="row" | [http://www.tech2go.ca/ Tech2Go Computer Services]
|Online support
Home Visit support
Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations, and consulting.
|Can pick up equipment and drop-off when repaired. [http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/tech2go-onsite-computer-services-in-stittsville-on-27447 Better Business Bureau Accredited]
|Central/South Ottawa: 613-235-8324
East Ottawa: 613-824-5222
West Ottawa: 613-592-5059
[mailto:Service@Tech2Go.ca Email]
[http://www.tech2go.ca/rate.html Contact]
|-
! style="background:#efefef;" scope="row" | [http://ottawacomputerservices.ca/ Ottawa Computer Services]
|Online support
Home Visit support: Repairs, configuration, data recovery, installations
In-store support
|
|613-294-5374
2610 Draper Ave., Unit 63
[http://ottawacomputerservices.ca/ContactUs.html Contact]
|-
! style="background:#efefef;" scope="row" | [https://keepconnected.ca/ KeepConnected]
|Home Visit support: repair and maintenance, virus removal, upgrades and installations
Remote support
|[https://keepconnected.ca/services/ All services.]
|(613) 445-1500
[mailto:support@keepconnected.ca Email]
|-
! style="background:#efefef;" scope="row" | [https://www.capitaldatarecovery.com/ Capital Data Recovery]
|Data recovery, hard drive cloning, secure data destruction and certification.
|Some services may be covered under insurance.
[http://www.capitaldatarecovery.com/shipping.html Accept shipments from across the country.]
[http://www.bbb.org/ottawa/business-reviews/computers-service-and-repair/capital-data-recovery-in-ottawa-on-27814 Better Business Bureau Accredited]
|613-225-7870
1827 Woodward Drive, Unit 306
[mailto:info@capitaldatarecovery.com Email]
|-
|}
==See also==
*[[Used computers]]
*[[Using Windows safely]]
==External links==
*[https://lifehacker.com/5570909/how-to-prevent-your-computer-from-overheating-and-why-its-important How to Prevent Your Computer from Overheating (and Why It's Important)]
*[http://www.makeuseof.com/tag/avoid-pc-repair-tech-support-scams/ How to Avoid PC Repair & Tech Support Scams]
[[Category:Computer Help]]
[[Category:Privacy and Security]]

Latest revision as of 15:22, 17 March 2021

Desktop computer being rebuilt

This page outlines some resources for getting help with broader computer issues.

Computer Help

NCF is focused on getting you connected to the internet with functional email and the ability to browse web pages. Most other issues regarding your computer setup, handling virus protection, programs, operating systems, setting up a browser or getting basic computer skills are more than the small group of staff and volunteers at NCF can help you with.

It's a busy time just getting everyone connected, and managing connection difficulties, moves and changes to member accounts. This Wiki page will help you find resources to help with other computer challenges you might face.

While NCF does not endorse any specific service listed here, and has not specifically tried them, we hope this list saves you a bit of work in finding a service that works for you. Ask questions about cost up front, and be wary of services that seek only to sell you new tools or gear you may not need. You may want to share your experiences in the NCF Discussion Groups to help others decide too.

Computer Support and Repair Services

Company Services Notes Contact Info
Staples Tech Services Telephone support

Home visit support

In-store support: diagnostics, data protection (backup and recovery), repairs, networking, installations and set-up.

Authorized to do repairs under major manufacturer's warranties. 1-888-723-3444

Locations: Barrhaven, Bells Corners, Centretown, Cumberland, Gatineau, Gloucester, South Keys & Merivale.

Best Buy's Geek Squad Telephone support

24/7 Online support

Home Visit support

In-store support

All services 1-800-433-5778

Locations: Coventry Rd, Carlingwood, Merivale, Orleans, & Kanata.Contact

Canada Computers Service Centre In-store support: system assembly, OS and other software installations,

hard drive/data backup and recovery, system maintenance services

Home visit support

Downtown Ottawa: 613-903-5990

Gatineau: 819-317-1865

Kanata: 613-435-8660

Merivale: 613-228-1423

Orleans: 613-837-0800

Email Contact

Tech2Go Computer Services Online support

Home Visit support Repairs (emergency recovery, viruses, hardware, troubleshooting), maintenance, installations, and consulting.

Can pick up equipment and drop-off when repaired. Better Business Bureau Accredited Central/South Ottawa: 613-235-8324

East Ottawa: 613-824-5222

West Ottawa: 613-592-5059 Email

Contact

Ottawa Computer Services Online support

Home Visit support: Repairs, configuration, data recovery, installations

In-store support

613-294-5374

2610 Draper Ave., Unit 63

Contact

KeepConnected Home Visit support: repair and maintenance, virus removal, upgrades and installations

Remote support

All services. (613) 445-1500

Email

Capital Data Recovery Data recovery, hard drive cloning, secure data destruction and certification. Some services may be covered under insurance.

Accept shipments from across the country. Better Business Bureau Accredited

613-225-7870

1827 Woodward Drive, Unit 306

Email

See also

External links