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<div class="ncfrightbox"> {{Template:My Support Options}} </div>
 
<div class="ncfrightbox"> {{Template:My Support Options}} </div>
  
{| class="wikitable mw-collapsible"
+
{| class="wikitable"
 
|+DSL Modems  
 
|+DSL Modems  
 
!Modem
 
!Modem
Line 10: Line 10:
 
!Ethernet Ports
 
!Ethernet Ports
 
!Sales History at NCF<sup>4</sup>
 
!Sales History at NCF<sup>4</sup>
 +
|-
 +
|[[SmartRG SR516ac]]
 +
|[[SmartRG SR516ac#Configuration|Link]]
 +
|VDSL
 +
|6/0.8 to 50/10
 +
|Wi-Fi 5 (802.11ac)
 +
|4 Gigabit ports
 +
|sold from Jun 2019 to present
 
|-
 
|-
 
|[[SmartRG SR506n]]
 
|[[SmartRG SR506n]]
Line 15: Line 23:
 
|VDSL
 
|VDSL
 
|6/0.8 to 50/10
 
|6/0.8 to 50/10
|Wi-Fi 4 (802.11N)
+
|Wi-Fi 4 (802.11n)
 
|4 Fast ports
 
|4 Fast ports
 
|sold from Aug 2018 to present
 
|sold from Aug 2018 to present
Line 23: Line 31:
 
|VDSL<sup>5</sup>
 
|VDSL<sup>5</sup>
 
|10/7 to 50/10
 
|10/7 to 50/10
|Wi-Fi 4 (802.11N)
+
|Wi-Fi 4 (802.11n)
 
|4 Fast ports
 
|4 Fast ports
 
|sold from Jan 2016 to Oct 2017
 
|sold from Jan 2016 to Oct 2017
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|VDSL
 
|VDSL
 
|6/0.8 to 50/10
 
|6/0.8 to 50/10
|Wi-Fi 4 (802.11N)
+
|Wi-Fi 4 (802.11n)
 
|1 Gigabit, 3 Fast ports
 
|1 Gigabit, 3 Fast ports
 
|sold from Sep 2014 to Aug 2018
 
|sold from Sep 2014 to Aug 2018
Line 39: Line 47:
 
|ADSL
 
|ADSL
 
|6/0.8 to 15/1
 
|6/0.8 to 15/1
|Wi-Fi 4 (802.11N)
+
|Wi-Fi 4 (802.11n)
 
|4 Fast ports
 
|4 Fast ports
 
|sold from Feb 2016 to Oct 2017
 
|sold from Feb 2016 to Oct 2017
 
|-
 
|-
|TP-Link TD-W8951ND
+
|TP-Link TD-W8951ND<sup>6</sup>
 
|[[TP-Link TD-W8951ND Configuration|Link]]  
 
|[[TP-Link TD-W8951ND Configuration|Link]]  
 
|ADSL
 
|ADSL
 
|6/0.8 to 15/1
 
|6/0.8 to 15/1
|Wi-Fi 4 (802.11N)
+
|Wi-Fi 4 (802.11n)
 
|4 Fast ports
 
|4 Fast ports
 
|sold from Nov 2012 to Jan 2016
 
|sold from Nov 2012 to Jan 2016
 
|-
 
|-
|TP-Link TD-8816
+
|TP-Link TD-8816<sup>6</sup>
 
|[[TP-Link TD-8816 Configuration|Link]]
 
|[[TP-Link TD-8816 Configuration|Link]]
 
|ADSL
 
|ADSL
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|sold from Dec 2011 to Oct 2017
 
|sold from Dec 2011 to Oct 2017
 
|-
 
|-
|Sagemcom 2864
+
|Sagemcom 2864<sup>7</sup>
 
|[[Sagemcom 2864 Configuration|Link]]
 
|[[Sagemcom 2864 Configuration|Link]]
 
|VDSL
 
|VDSL
 
|6/0.8 to 50/10
 
|6/0.8 to 50/10
|Wi-Fi 4 (802.11N)
+
|Wi-Fi 4 (802.11n)
 
|4 Fast ports
 
|4 Fast ports
 
|sold from Nov 2013 to Aug 2014
 
|sold from Nov 2013 to Aug 2014
 
|-
 
|-
|TP-Link TD-W8901G
+
|TP-Link TD-W8901G<sup>6</sup>
 
|[[TP-Link TD-W8901G Configuration|Link]]
 
|[[TP-Link TD-W8901G Configuration|Link]]
 
|ADSL
 
|ADSL
 
|6/0.8 to 15/1
 
|6/0.8 to 15/1
|Wi-Fi 3 (802.11G)
+
|Wi-Fi 3 (802.11g)
 
|4 Fast ports
 
|4 Fast ports
 
|sold from Dec 2011 and Oct 2012
 
|sold from Dec 2011 and Oct 2012
 
|-
 
|-
|TP-Link TD-W8950ND
+
|TP-Link TD-W8950ND<sup>6</sup>
 
|[[TP-Link TD-W8950ND Configuration|Link]]
 
|[[TP-Link TD-W8950ND Configuration|Link]]
 
|ADSL
 
|ADSL
 
|6/0.8 to 15/1
 
|6/0.8 to 15/1
|Wi-Fi 4 (802.11N)
+
|Wi-Fi 4 (802.11n)
 
|4 Fast ports
 
|4 Fast ports
 
|sold from Dec 2011 and Oct 2012
 
|sold from Dec 2011 and Oct 2012
 
|-
 
|-
|SpeedTouch
+
|SpeedTouch ST516
 
|[[SpeedTouch Configuration|Link]]
 
|[[SpeedTouch Configuration|Link]]
 
|ADSL
 
|ADSL
 
|6/0.8 to 15/1
 
|6/0.8 to 15/1
 +
|NA
 
|Varies
 
|Varies
|Varies
 
 
|sold until the fall of 2011
 
|sold until the fall of 2011
 
|-
 
|-
|[[Modem Manuals#Bell Home Hub 1000, four ethernet ports, wireless "N" ADSL+VDSL|Bell Home Hub 1000 or Sagemcom FAST4350]]
+
|SpeedTouch ST585
 +
(Thomson TG585)
 +
|[[SpeedTouch Configuration|Link]]
 +
|ADSL
 +
|6/0.8 to 15/1
 +
|Wi-Fi 4 (802.11n) or
 +
Wi-Fi 3 (802.11g)
 +
|4 Fast ports
 +
|sold until the fall of 2011
 +
|-
 +
|[[Modem Manuals#Bell Home Hub 1000, four ethernet ports, wireless "N" ADSL+VDSL|Bell Home Hub 1000]]
 +
(or Sagemcom FAST4350)
 
|[[Bell Home Hub 1000 Configuration|Link]]
 
|[[Bell Home Hub 1000 Configuration|Link]]
 
|VDSL
 
|VDSL
 
|6/0.8 to 50/10
 
|6/0.8 to 50/10
|Wi-Fi 4 (802.11N)
+
|Wi-Fi 4 (802.11n)
 
|4 Fast ports
 
|4 Fast ports
 
|NA
 
|NA
 
|-
 
|-
|[[Modem Manuals#Bell Home Hub 2000, four ethernet ports, wireless "AC" ADSL+VDSL|Bell Home Hub 2000 or Sagemcom FAST5250]]
+
|[[Modem Manuals#Bell Home Hub 2000, four ethernet ports, wireless "AC" ADSL+VDSL|Bell Home Hub 2000]]
 +
(or Sagemcom FAST5250)
 
|[[Bell Home Hub 2000 Configuration|Link]]
 
|[[Bell Home Hub 2000 Configuration|Link]]
 
|VDSL
 
|VDSL
 
|6/0.8 to 50/10
 
|6/0.8 to 50/10
|Wi-Fi 5 (802.11AC)
+
|Wi-Fi 5 (802.11ac)
 
|4 Fast ports
 
|4 Fast ports
 
|NA
 
|NA
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<sup>2</sup> Subject to geographic and supplier network availability. Plan pricing available at: [[DSL Rates]]  
 
<sup>2</sup> Subject to geographic and supplier network availability. Plan pricing available at: [[DSL Rates]]  
  
<sup>3</sup>Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device.
+
<sup>3</sup> Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device.
  
 
<sup>4</sup> Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems).  
 
<sup>4</sup> Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems).  
  
<sup>5</sup>NCF only recommends using the TP-Link TD-W9970 on VDSL plans due to some performance bug we found.  
+
<sup>5</sup> NCF only recommends using the TP-Link TD-W9970 on VDSL plans due to some performance bug we found.  
 +
 
 +
6 Some versions of these TP-Link Models are vulnerable to the [[Misfortune Cookie Vulnerability|Misfortune Cookie]] . Check for the [[Misfortune Cookie Vulnerability]] recommendation for your modem.
 +
 
 +
<sup>7</sup> Sagemcom 2864 may reset and need to be reconfigure. Read [[Sagemcom 2864 Configuration#Welcome to Bell Page Problem|Welcome to Bell Page Problem]] if you 
 
|}
 
|}
  
 
[[Category:DSL]]
 
[[Category:DSL]]

Latest revision as of 12:30, 24 June 2019

My Support Options
  1. Consult the relevant Help Wiki Pages
  2. Ask a Discussion Group
  3. Create a support ticket with the Help Desk:
  4. Visit the NCF Office
DSL Modems
Modem Configuration DSL Type1 DSL Speeds Supported2(in Mbps) Wi-Fi3 Ethernet Ports Sales History at NCF4
SmartRG SR516ac Link VDSL 6/0.8 to 50/10 Wi-Fi 5 (802.11ac) 4 Gigabit ports sold from Jun 2019 to present
SmartRG SR506n Link VDSL 6/0.8 to 50/10 Wi-Fi 4 (802.11n) 4 Fast ports sold from Aug 2018 to present
TP-Link TD-W9970 Link VDSL5 10/7 to 50/10 Wi-Fi 4 (802.11n) 4 Fast ports sold from Jan 2016 to Oct 2017
SmartRG SR505N Link VDSL 6/0.8 to 50/10 Wi-Fi 4 (802.11n) 1 Gigabit, 3 Fast ports sold from Sep 2014 to Aug 2018
TP-Link TD-W8961ND Link ADSL 6/0.8 to 15/1 Wi-Fi 4 (802.11n) 4 Fast ports sold from Feb 2016 to Oct 2017
TP-Link TD-W8951ND6 Link ADSL 6/0.8 to 15/1 Wi-Fi 4 (802.11n) 4 Fast ports sold from Nov 2012 to Jan 2016
TP-Link TD-88166 Link ADSL 6/0.8 to 15/1 NA 1 Fast port sold from Dec 2011 to Oct 2017
Sagemcom 28647 Link VDSL 6/0.8 to 50/10 Wi-Fi 4 (802.11n) 4 Fast ports sold from Nov 2013 to Aug 2014
TP-Link TD-W8901G6 Link ADSL 6/0.8 to 15/1 Wi-Fi 3 (802.11g) 4 Fast ports sold from Dec 2011 and Oct 2012
TP-Link TD-W8950ND6 Link ADSL 6/0.8 to 15/1 Wi-Fi 4 (802.11n) 4 Fast ports sold from Dec 2011 and Oct 2012
SpeedTouch ST516 Link ADSL 6/0.8 to 15/1 NA Varies sold until the fall of 2011
SpeedTouch ST585

(Thomson TG585)

Link ADSL 6/0.8 to 15/1 Wi-Fi 4 (802.11n) or

Wi-Fi 3 (802.11g)

4 Fast ports sold until the fall of 2011
Bell Home Hub 1000

(or Sagemcom FAST4350)

Link VDSL 6/0.8 to 50/10 Wi-Fi 4 (802.11n) 4 Fast ports NA
Bell Home Hub 2000

(or Sagemcom FAST5250)

Link VDSL 6/0.8 to 50/10 Wi-Fi 5 (802.11ac) 4 Fast ports NA
1 Modem must match DSL Type of plan selected. VDSL modems are backwards compartible with ADSL plans (Note: TP-Link TD-W99705).

2 Subject to geographic and supplier network availability. Plan pricing available at: DSL Rates

3 Wi-Fi naming nomenclature was simplified and updated in 2018. You're likely to see 802.11 naming on your device.

4 Sales history shows modem which NCF sold as new with full manufacturer's warranty (not donated or refurbished modems).

5 NCF only recommends using the TP-Link TD-W9970 on VDSL plans due to some performance bug we found.

6 Some versions of these TP-Link Models are vulnerable to the Misfortune Cookie . Check for the Misfortune Cookie Vulnerability recommendation for your modem.

7 Sagemcom 2864 may reset and need to be reconfigure. Read Welcome to Bell Page Problem if you

Pages in category "Modems"

The following 67 pages are in this category, out of 67 total.