https://help.ncf.ca/api.php?action=feedcontributions&user=Xx174&feedformat=atomSupport - User contributions [en]2024-03-19T05:30:50ZUser contributionsMediaWiki 1.36.4https://help.ncf.ca/index.php?title=Workshops&diff=6967Workshops2019-06-18T19:57:59Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we were pleased to offer a series of free workshops in the Fall and Winter of 2018 known as "Saved with a Click". The intention was to help people learn how to save money online while staying safe and protecting their privacy, and respecting copyright. We also produced a related handbook and will post the link here once it's done. <br />
<br />
The workshops were offered in partnership with Ottawa Public Library (OPL). We are capping off this work with a panel discussion in June 2019 about the trade-offs involved with many free online services. <br />
<br />
===What free really means: understanding how you pay for free services with your personal data ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, work and fun. In the wake of scores of recent data breeches and the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will explain what you signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Wednesday, June 26 2019 6:30-8:30pm<br />
<br />
'''Location:''' Auditorium of Main Branch, Ottawa Public Library <br />
<br />
'''Note:''' Registration is not required, but appreciated by those who are Ottawa Public Library members. <br />
<br />
'''Event Links:''' [https://biblioottawalibrary.ca/en/event/what-free-really-means-understanding-how-you-pay-free-services-your-personal-data Registration Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location] <br />
<br />
'''Panelists include:'''<br />
<br />
{| class="wikitable"<br />
|-<br />
|[[File:Bailey Photo 3.png|left|166x166px|thumb]]<br />
|'''Jane Bailey''' is a Full Professor of Law at the University of Ottawa where she researches and teaches about the intersections of law, technology and equality. She co-leads The eQuality Project, a SSHRC funded partnership of researchers, educators, advocates, civil society groups, and policymakers who are interested in examining the impact of online commercial profiling on young people's identities and social relationships. Jane leads the Project stream focused on tech-facilitated violence and youth from marginalized communities. She acted as co-counsel for CIPPIC on the ''Jarvis ''voyeurism case in the Supreme Court of Canada in spring 2018. Jane is currently co-editing a new collection on tech-facilitated violence and abuse with colleagues from Monash University and RMIT.<br />
|-<br />
|[[File:Dguerrero9123.jpg|left|185x185px|thumb]]<br />
|'''Daphne Guerrero''' led engagement and outreach efforts for Canada’s privacy commissioner for eight years. More recently, she led innovation projects at a human-centred design lab in the federal government and outreach and engagement initiatives at the government’s strategic foresight organization. She recently joined Treasury Board Secretariat, working on digital government. Prior to joining the federal public service, Daphne was a press secretary to two federal cabinet ministers and worked on digital and media literacy initiatives with the nonprofit MediaSmarts.<br />
|-<br />
|[[File:TI Profile Crop.jpg|left|168x168px|thumb]]<br />
|'''Tamir Israel''' works for the Centre for Internet Policy and Public Interest Clinic (CIPPIC), leading its privacy, net neutrality, electronic surveillance and telecommunications regulation activities. His research regularly includes issues raised by trade agreements, intermediary liability, national security and cybersecurity. He has participated in a range of technology-impacting policy processes, including regulatory proceedings, Internet governance processes, intervening in appellate courts, and appearing before parliamentary committees. Tamir is a member of the Advisory Board of Privacy International and Canadian Journalists for Free Expression’s Digital Issues Committee.<br />
|-<br />
|[[File:NUIM 91.jpg|left|230x230px|thumb]]<br />
|'''Tracey P. Lauriault''' is Assistant Professor, Critical Media and Big Data, Cross Appointed to the MA in Digital Humanities and Faculty of the Institute for Data Science at Carleton University. Lauriault is one of the founders of critical data studies and of open data in Canada and founded Open Smart Cities with OpenNorth, a data and technology governance approach shaping how Canadian cities roll out their ‘smart’ programs. She works with the makers, governors and stakeholders of these data, processes and infrastructures, not only to better understand them but also to ensure that these do not cause harm and that they are governed in an ethical, accountable and transparent way so as to balance economic development, social progress and environmental responsibility.<br />
|} <br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6966Workshops2019-06-18T19:57:24Z<p>Xx174: /* What free really means: understanding how you pay for free services with your personal data */</p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we were pleased to offer a series of free workshops in the Fall and Winter of 2018 known as "Saved with a Click". The intention was to help people learn how to save money online while staying safe and protecting their privacy, and respecting copyright. We also produced a related handbook and will post the link here once it's done. <br />
<br />
The workshops were offered in partnership with Ottawa Public Library (OPL). We are capping off this work with a panel discussion in June 2019 about the trade-offs involved with many free online services. <br />
<br />
===What free really means: understanding how you pay for free services with your personal data ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, work and fun. In the wake of scores of recent data breeches and the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will explain what you signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Wednesday, June 26 2019 6:30-8:30pm<br />
<br />
'''Location:''' Auditorium of Main Branch, Ottawa Public Library <br />
<br />
'''Note:''' Registration is not required, but appreciated by those who are Ottawa Public Library members. <br />
<br />
'''Event Links:''' [https://biblioottawalibrary.ca/en/event/what-free-really-means-understanding-how-you-pay-free-services-your-personal-data Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location] <br />
<br />
'''Panelists include:'''<br />
<br />
{| class="wikitable"<br />
|-<br />
|[[File:Bailey Photo 3.png|left|166x166px|thumb]]<br />
|'''Jane Bailey''' is a Full Professor of Law at the University of Ottawa where she researches and teaches about the intersections of law, technology and equality. She co-leads The eQuality Project, a SSHRC funded partnership of researchers, educators, advocates, civil society groups, and policymakers who are interested in examining the impact of online commercial profiling on young people's identities and social relationships. Jane leads the Project stream focused on tech-facilitated violence and youth from marginalized communities. She acted as co-counsel for CIPPIC on the ''Jarvis ''voyeurism case in the Supreme Court of Canada in spring 2018. Jane is currently co-editing a new collection on tech-facilitated violence and abuse with colleagues from Monash University and RMIT.<br />
|-<br />
|[[File:Dguerrero9123.jpg|left|185x185px|thumb]]<br />
|'''Daphne Guerrero''' led engagement and outreach efforts for Canada’s privacy commissioner for eight years. More recently, she led innovation projects at a human-centred design lab in the federal government and outreach and engagement initiatives at the government’s strategic foresight organization. She recently joined Treasury Board Secretariat, working on digital government. Prior to joining the federal public service, Daphne was a press secretary to two federal cabinet ministers and worked on digital and media literacy initiatives with the nonprofit MediaSmarts.<br />
|-<br />
|[[File:TI Profile Crop.jpg|left|168x168px|thumb]]<br />
|'''Tamir Israel''' works for the Centre for Internet Policy and Public Interest Clinic (CIPPIC), leading its privacy, net neutrality, electronic surveillance and telecommunications regulation activities. His research regularly includes issues raised by trade agreements, intermediary liability, national security and cybersecurity. He has participated in a range of technology-impacting policy processes, including regulatory proceedings, Internet governance processes, intervening in appellate courts, and appearing before parliamentary committees. Tamir is a member of the Advisory Board of Privacy International and Canadian Journalists for Free Expression’s Digital Issues Committee.<br />
|-<br />
|[[File:NUIM 91.jpg|left|230x230px|thumb]]<br />
|'''Tracey P. Lauriault''' is Assistant Professor, Critical Media and Big Data, Cross Appointed to the MA in Digital Humanities and Faculty of the Institute for Data Science at Carleton University. Lauriault is one of the founders of critical data studies and of open data in Canada and founded Open Smart Cities with OpenNorth, a data and technology governance approach shaping how Canadian cities roll out their ‘smart’ programs. She works with the makers, governors and stakeholders of these data, processes and infrastructures, not only to better understand them but also to ensure that these do not cause harm and that they are governed in an ethical, accountable and transparent way so as to balance economic development, social progress and environmental responsibility.<br />
|} <br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6965Workshops2019-06-18T19:54:35Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we were pleased to offer a series of free workshops in the Fall and Winter of 2018 known as "Saved with a Click". The intention was to help people learn how to save money online while staying safe and protecting their privacy, and respecting copyright. We also produced a related handbook and will post the link here once it's done. <br />
<br />
The workshops were offered in partnership with Ottawa Public Library (OPL). We are capping off this work with a panel discussion in June 2019 about the trade-offs involved with many free online services. <br />
<br />
===What free really means: understanding how you pay for free services with your personal data ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, work and fun. In the wake of scores of recent data breeches and the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will explain what you signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Wednesday, June 26 2019 6:30-8:30pm<br />
<br />
'''Location:''' Auditorium of Main Branch, Ottawa Public Library <br />
<br />
'''Note:''' Registration through the Ottawa Public Library is preferred, but not required. <br />
<br />
'''Event Links:''' [https://biblioottawalibrary.ca/en/event/what-free-really-means-understanding-how-you-pay-free-services-your-personal-data Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location] <br />
<br />
'''Panelists include:'''<br />
<br />
{| class="wikitable"<br />
|-<br />
|[[File:Bailey Photo 3.png|left|166x166px|thumb]]<br />
|'''Jane Bailey''' is a Full Professor of Law at the University of Ottawa where she researches and teaches about the intersections of law, technology and equality. She co-leads The eQuality Project, a SSHRC funded partnership of researchers, educators, advocates, civil society groups, and policymakers who are interested in examining the impact of online commercial profiling on young people's identities and social relationships. Jane leads the Project stream focused on tech-facilitated violence and youth from marginalized communities. She acted as co-counsel for CIPPIC on the ''Jarvis ''voyeurism case in the Supreme Court of Canada in spring 2018. Jane is currently co-editing a new collection on tech-facilitated violence and abuse with colleagues from Monash University and RMIT.<br />
|-<br />
|[[File:Dguerrero9123.jpg|left|185x185px|thumb]]<br />
|'''Daphne Guerrero''' led engagement and outreach efforts for Canada’s privacy commissioner for eight years. More recently, she led innovation projects at a human-centred design lab in the federal government and outreach and engagement initiatives at the government’s strategic foresight organization. She recently joined Treasury Board Secretariat, working on digital government. Prior to joining the federal public service, Daphne was a press secretary to two federal cabinet ministers and worked on digital and media literacy initiatives with the nonprofit MediaSmarts.<br />
|-<br />
|[[File:TI Profile Crop.jpg|left|168x168px|thumb]]<br />
|'''Tamir Israel''' works for the Centre for Internet Policy and Public Interest Clinic (CIPPIC), leading its privacy, net neutrality, electronic surveillance and telecommunications regulation activities. His research regularly includes issues raised by trade agreements, intermediary liability, national security and cybersecurity. He has participated in a range of technology-impacting policy processes, including regulatory proceedings, Internet governance processes, intervening in appellate courts, and appearing before parliamentary committees. Tamir is a member of the Advisory Board of Privacy International and Canadian Journalists for Free Expression’s Digital Issues Committee.<br />
|-<br />
|[[File:NUIM 91.jpg|left|230x230px|thumb]]<br />
|'''Tracey P. Lauriault''' is Assistant Professor, Critical Media and Big Data, Cross Appointed to the MA in Digital Humanities and Faculty of the Institute for Data Science at Carleton University. Lauriault is one of the founders of critical data studies and of open data in Canada and founded Open Smart Cities with OpenNorth, a data and technology governance approach shaping how Canadian cities roll out their ‘smart’ programs. She works with the makers, governors and stakeholders of these data, processes and infrastructures, not only to better understand them but also to ensure that these do not cause harm and that they are governed in an ethical, accountable and transparent way so as to balance economic development, social progress and environmental responsibility.<br />
|} <br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6964Workshops2019-06-18T19:51:32Z<p>Xx174: </p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we were pleased to offer a series of free workshops in the Fall and Winter of 2018 known as "Saved with a Click". The intention was to help people learn how to save money online while staying safe and protecting their privacy, and respecting copyright. We also produced a related handbook and will post the link here once it's done. <br />
<br />
The workshops were offered in partnership with Ottawa Public Library (OPL). We are capping off this work with a panel discussion in June 2019 about the trade-offs involved with many free online services. <br />
<br />
===What free really means: understanding how you pay for free services with your personal data ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, work and fun. In the wake of scores of recent data breeches and the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will explain what you signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Wednesday, June 26 2019 6:30-8:30pm<br />
<br />
'''Location:''' Auditorium of Main Branch, Ottawa Public Library <br />
<br />
'''Note:''' Registration through the Ottawa Public Library is preferred, but not required. <br />
<br />
'''Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location] <br />
<br />
'''Panelists include:'''<br />
<br />
{| class="wikitable"<br />
|-<br />
|[[File:Bailey Photo 3.png|left|166x166px|thumb]]<br />
|'''Jane Bailey''' is a Full Professor of Law at the University of Ottawa where she researches and teaches about the intersections of law, technology and equality. She co-leads The eQuality Project, a SSHRC funded partnership of researchers, educators, advocates, civil society groups, and policymakers who are interested in examining the impact of online commercial profiling on young people's identities and social relationships. Jane leads the Project stream focused on tech-facilitated violence and youth from marginalized communities. She acted as co-counsel for CIPPIC on the ''Jarvis ''voyeurism case in the Supreme Court of Canada in spring 2018. Jane is currently co-editing a new collection on tech-facilitated violence and abuse with colleagues from Monash University and RMIT.<br />
|-<br />
|[[File:Dguerrero9123.jpg|left|185x185px|thumb]]<br />
|'''Daphne Guerrero''' led engagement and outreach efforts for Canada’s privacy commissioner for eight years. More recently, she led innovation projects at a human-centred design lab in the federal government and outreach and engagement initiatives at the government’s strategic foresight organization. She recently joined Treasury Board Secretariat, working on digital government. Prior to joining the federal public service, Daphne was a press secretary to two federal cabinet ministers and worked on digital and media literacy initiatives with the nonprofit MediaSmarts.<br />
|-<br />
|[[File:TI Profile Crop.jpg|left|168x168px|thumb]]<br />
|'''Tamir Israel''' works for the Centre for Internet Policy and Public Interest Clinic (CIPPIC), leading its privacy, net neutrality, electronic surveillance and telecommunications regulation activities. His research regularly includes issues raised by trade agreements, intermediary liability, national security and cybersecurity. He has participated in a range of technology-impacting policy processes, including regulatory proceedings, Internet governance processes, intervening in appellate courts, and appearing before parliamentary committees. Tamir is a member of the Advisory Board of Privacy International and Canadian Journalists for Free Expression’s Digital Issues Committee.<br />
|-<br />
|[[File:NUIM 91.jpg|left|230x230px|thumb]]<br />
|'''Tracey P. Lauriault''' is Assistant Professor, Critical Media and Big Data, Cross Appointed to the MA in Digital Humanities and Faculty of the Institute for Data Science at Carleton University. Lauriault is one of the founders of critical data studies and of open data in Canada and founded Open Smart Cities with OpenNorth, a data and technology governance approach shaping how Canadian cities roll out their ‘smart’ programs. She works with the makers, governors and stakeholders of these data, processes and infrastructures, not only to better understand them but also to ensure that these do not cause harm and that they are governed in an ethical, accountable and transparent way so as to balance economic development, social progress and environmental responsibility.<br />
|} <br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6963Workshops2019-06-18T19:50:16Z<p>Xx174: </p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we were pleased to offer a series of free workshops in the Fall and Winter of 2018 known as "Saved with a Click". The intention was to help people learn how to save money online while staying safe and protecting their privacy, and respecting copyright. We also produced a related handbook and will post the link here once it's done. <br />
<br />
The workshops were offered in partnership with Ottawa Public Library (OPL). We are capping off this work with a panel discussion in June 2019 about the trade-offs involved with many free online services. <br />
<br />
===What free really means: understanding how you pay for free services with your personal data ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, work and fun. In the wake of scores of recent data breeches and the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will explain what you signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Wednesday, June 26 2019 6:30-8:30pm<br />
<br />
'''Location:''' Auditorium of Main Branch, Ottawa Public Library <br />
<br />
'''Note:''' Registration through the Ottawa Public Library is preferred, but not required. <br />
<br />
'''Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location] <br />
<br />
'''Panelists include:'''<br />
<br />
{| class="wikitable"<br />
|-<br />
|[[File:Bailey Photo 3.png|left|166x166px|thumb]]<br />
|'''Jane Bailey''' is a Full Professor of Law at the University of Ottawa where she researches and teaches about the intersections of law, technology and equality. She co-leads The eQuality Project, a SSHRC funded partnership of researchers, educators, advocates, civil society groups, and policymakers who are interested in examining the impact of online commercial profiling on young people's identities and social relationships. Jane leads the Project stream focused on tech-facilitated violence and youth from marginalized communities. She acted as co-counsel for CIPPIC on the ''Jarvis ''voyeurism case in the Supreme Court of Canada in spring 2018. Jane is currently co-editing a new collection on tech-facilitated violence and abuse with colleagues from Monash University and RMIT.<br />
|-<br />
|[[File:Dguerrero9123.jpg|left|185x185px|frame]]<br />
|'''Daphne Guerrero''' led engagement and outreach efforts for Canada’s privacy commissioner for eight years. More recently, she led innovation projects at a human-centred design lab in the federal government and outreach and engagement initiatives at the government’s strategic foresight organization. She recently joined Treasury Board Secretariat, working on digital government. Prior to joining the federal public service, Daphne was a press secretary to two federal cabinet ministers and worked on digital and media literacy initiatives with the nonprofit MediaSmarts.<br />
|-<br />
|[[File:TI Profile Crop.jpg|left|168x168px|frame]]<br />
|'''Tamir Israel''' works for the Centre for Internet Policy and Public Interest Clinic (CIPPIC), leading its privacy, net neutrality, electronic surveillance and telecommunications regulation activities. His research regularly includes issues raised by trade agreements, intermediary liability, national security and cybersecurity. He has participated in a range of technology-impacting policy processes, including regulatory proceedings, Internet governance processes, intervening in appellate courts, and appearing before parliamentary committees. Tamir is a member of the Advisory Board of Privacy International and Canadian Journalists for Free Expression’s Digital Issues Committee.<br />
|-<br />
|[[File:NUIM 91.jpg|left|230x230px|frame]]<br />
|'''Tracey P. Lauriault''' is Assistant Professor, Critical Media and Big Data, Cross Appointed to the MA in Digital Humanities and Faculty of the Institute for Data Science at Carleton University. Lauriault is one of the founders of critical data studies and of open data in Canada and founded Open Smart Cities with OpenNorth, a data and technology governance approach shaping how Canadian cities roll out their ‘smart’ programs. She works with the makers, governors and stakeholders of these data, processes and infrastructures, not only to better understand them but also to ensure that these do not cause harm and that they are governed in an ethical, accountable and transparent way so as to balance economic development, social progress and environmental responsibility.<br />
|} <br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6962Workshops2019-06-18T19:48:22Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we were pleased to offer a series of free workshops in the Fall and Winter of 2018 known as "Saved with a Click". The intention was to help people learn how to save money online while staying safe and protecting their privacy, and respecting copyright. We also produced a related handbook and will post the link here once it's done. <br />
<br />
The workshops were offered in partnership with Ottawa Public Library (OPL). We are capping off this work with a panel discussion in June 2019 about the trade-offs involved with many free online services. <br />
<br />
===What free really means: understanding how you pay for free services with your personal data ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, work and fun. In the wake of scores of recent data breeches and the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will explain what you signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Wednesday, June 26 2019 6:30-8:30pm<br />
<br />
'''Location:''' Auditorium of Main Branch, Ottawa Public Library <br />
<br />
'''Note:''' Registration through the Ottawa Public Library is preferred, but not required. <br />
<br />
'''Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location] <br />
<br />
'''Panelists include:'''<br />
<br />
{| class="wikitable"<br />
|-<br />
|[[File:Bailey Photo 3.png|left|174x174px|frame]]<br />
|'''Jane Bailey''' is a Full Professor of Law at the University of Ottawa where she researches and teaches about the intersections of law, technology and equality. She co-leads The eQuality Project, a SSHRC funded partnership of researchers, educators, advocates, civil society groups, and policymakers who are interested in examining the impact of online commercial profiling on young people's identities and social relationships. Jane leads the Project stream focused on tech-facilitated violence and youth from marginalized communities. She acted as co-counsel for CIPPIC on the ''Jarvis ''voyeurism case in the Supreme Court of Canada in spring 2018. Jane is currently co-editing a new collection on tech-facilitated violence and abuse with colleagues from Monash University and RMIT.<br />
|-<br />
|[[File:Dguerrero9123.jpg|left|185x185px|frame]]<br />
|'''Daphne Guerrero''' led engagement and outreach efforts for Canada’s privacy commissioner for eight years. More recently, she led innovation projects at a human-centred design lab in the federal government and outreach and engagement initiatives at the government’s strategic foresight organization. She recently joined Treasury Board Secretariat, working on digital government. Prior to joining the federal public service, Daphne was a press secretary to two federal cabinet ministers and worked on digital and media literacy initiatives with the nonprofit MediaSmarts.<br />
|-<br />
|[[File:TI Profile Crop.jpg|left|168x168px|frame]]<br />
|'''Tamir Israel''' works for the Centre for Internet Policy and Public Interest Clinic (CIPPIC), leading its privacy, net neutrality, electronic surveillance and telecommunications regulation activities. His research regularly includes issues raised by trade agreements, intermediary liability, national security and cybersecurity. He has participated in a range of technology-impacting policy processes, including regulatory proceedings, Internet governance processes, intervening in appellate courts, and appearing before parliamentary committees. Tamir is a member of the Advisory Board of Privacy International and Canadian Journalists for Free Expression’s Digital Issues Committee.<br />
|-<br />
|[[File:NUIM 91.jpg|left|230x230px|frame]]<br />
|'''Tracey P. Lauriault''' is Assistant Professor, Critical Media and Big Data, Cross Appointed to the MA in Digital Humanities and Faculty of the Institute for Data Science at Carleton University. Lauriault is one of the founders of critical data studies and of open data in Canada and founded Open Smart Cities with OpenNorth, a data and technology governance approach shaping how Canadian cities roll out their ‘smart’ programs. She works with the makers, governors and stakeholders of these data, processes and infrastructures, not only to better understand them but also to ensure that these do not cause harm and that they are governed in an ethical, accountable and transparent way so as to balance economic development, social progress and environmental responsibility.<br />
|} <br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6961Workshops2019-06-18T19:44:08Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we were pleased to offer a series of free workshops in the Fall and Winter of 2018 known as "Saved with a Click". The intention was to help people learn how to save money online while staying safe and protecting their privacy, and respecting copyright. We also produced a related handbook and will post the link here once it's done. <br />
<br />
The workshops were offered in partnership with Ottawa Public Library (OPL). We are capping off this work with a panel discussion in June 2019 about the trade-offs involved with many free online services. <br />
<br />
===What free really means: understanding how you pay for free services with your personal data ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, work and fun. In the wake of scores of recent data breeches and the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will explain what you signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Wednesday, June 26 2019 6:30-8:30pm<br />
<br />
'''Location:''' Auditorium of Main Branch, Ottawa Public Library <br />
<br />
'''Note:''' Registration through the Ottawa Public Library is preferred, but not required. <br />
<br />
'''Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location] <br />
<br />
'''Panelists include:'''<br />
<br />
{| class="wikitable"<br />
!<br />
!<br />
|-<br />
|<br />
|<br />
|-<br />
|<br />
|<br />
|-<br />
|<br />
|<br />
|-<br />
|<br />
|<br />
|}<br />
[[File:Bailey Photo 3.png|left|thumb|127x127px]]<br />
<br />
'''Jane Bailey''' is a Full Professor of Law at the University of Ottawa where she researches and teaches about the intersections of law, technology and equality. She co-leads The eQuality Project, a SSHRC funded partnership of researchers, educators, advocates, civil society groups, and policymakers who are interested in examining the impact of online commercial profiling on young people's identities and social relationships. Jane leads the Project stream focused on tech-facilitated violence and youth from marginalized communities. She acted as co-counsel for CIPPIC on the ''Jarvis ''voyeurism case in the Supreme Court of Canada in spring 2018. Jane is currently co-editing a new collection on tech-facilitated violence and abuse with colleagues from Monash University and RMIT.<br />
<br />
[[File:Dguerrero9123.jpg|left|thumb|151x151px]]<br />
<br />
'''Daphne Guerrero''' led engagement and outreach efforts for Canada’s privacy commissioner for eight years. More recently, she led innovation projects at a human-centred design lab in the federal government and outreach and engagement initiatives at the government’s strategic foresight organization. She recently joined Treasury Board Secretariat, working on digital government. Prior to joining the federal public service, Daphne was a press secretary to two federal cabinet ministers and worked on digital and media literacy initiatives with the nonprofit MediaSmarts.<br />
<br />
[[File:TI Profile Crop.jpg|left|thumb|130x130px]] <br />
<br />
'''Tamir Israel''' works for the Centre for Internet Policy and Public Interest Clinic (CIPPIC), leading its privacy, net neutrality, electronic surveillance and telecommunications regulation activities. His research regularly includes issues raised by trade agreements, intermediary liability, national security and cybersecurity. He has participated in a range of technology-impacting policy processes, including regulatory proceedings, Internet governance processes, intervening in appellate courts, and appearing before parliamentary committees. Tamir is a member of the Advisory Board of Privacy International and Canadian Journalists for Free Expression’s Digital Issues Committee. <br />
<br />
[[File:NUIM 91.jpg|left|thumb|165x165px]]<br />
<br />
'''Tracey P. Lauriault''' is Assistant Professor, Critical Media and Big Data, Cross Appointed to the MA in Digital Humanities and Faculty of the Institute for Data Science at Carleton University. Lauriault is one of the founders of critical data studies and of open data in Canada and founded Open Smart Cities with OpenNorth, a data and technology governance approach shaping how Canadian cities roll out their ‘smart’ programs. She works with the makers, governors and stakeholders of these data, processes and infrastructures, not only to better understand them but also to ensure that these do not cause harm and that they are governed in an ethical, accountable and transparent way so as to balance economic development, social progress and environmental responsibility.<br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6960Workshops2019-06-18T19:40:24Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we were pleased to offer a series of free workshops in the Fall and Winter of 2018 known as "Saved with a Click". The intention was to help people learn how to save money online while staying safe and protecting their privacy, and respecting copyright. We also produced a related handbook and will post the link here once it's done. <br />
<br />
The workshops were offered in partnership with Ottawa Public Library (OPL). We are capping off this work with a panel discussion in June 2019 about the trade-offs involved with many free online services. <br />
<br />
===What free really means: understanding how you pay for free services with your personal data ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, work and fun. In the wake of scores of recent data breeches and the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will explain what you signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Wednesday, June 26 2019 6:30-8:30pm<br />
<br />
'''Location:''' Auditorium of Main Branch, Ottawa Public Library <br />
<br />
'''Note:''' Registration through the Ottawa Public Library is preferred, but not required. <br />
<br />
'''Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location] <br />
<br />
'''Panelists include:''' <br />
[[File:Bailey Photo 3.png|left|thumb|127x127px]]<br />
<br />
'''Jane Bailey''' is a Full Professor of Law at the University of Ottawa where she researches and teaches about the intersections of law, technology and equality. She co-leads The eQuality Project, a SSHRC funded partnership of researchers, educators, advocates, civil society groups, and policymakers who are interested in examining the impact of online commercial profiling on young people's identities and social relationships. Jane leads the Project stream focused on tech-facilitated violence and youth from marginalized communities. She acted as co-counsel for CIPPIC on the ''Jarvis ''voyeurism case in the Supreme Court of Canada in spring 2018. Jane is currently co-editing a new collection on tech-facilitated violence and abuse with colleagues from Monash University and RMIT.<br />
<br />
[[File:Dguerrero9123.jpg|left|thumb|151x151px]]<br />
<br />
'''Daphne Guerrero''' led engagement and outreach efforts for Canada’s privacy commissioner for eight years. More recently, she led innovation projects at a human-centred design lab in the federal government and outreach and engagement initiatives at the government’s strategic foresight organization. She recently joined Treasury Board Secretariat, working on digital government. Prior to joining the federal public service, Daphne was a press secretary to two federal cabinet ministers and worked on digital and media literacy initiatives with the nonprofit MediaSmarts.<br />
<br />
[[File:TI Profile Crop.jpg|left|thumb|130x130px]] <br />
<br />
'''Tamir Israel''' works for the Centre for Internet Policy and Public Interest Clinic (CIPPIC), leading its privacy, net neutrality, electronic surveillance and telecommunications regulation activities. His research regularly includes issues raised by trade agreements, intermediary liability, national security and cybersecurity. He has participated in a range of technology-impacting policy processes, including regulatory proceedings, Internet governance processes, intervening in appellate courts, and appearing before parliamentary committees. Tamir is a member of the Advisory Board of Privacy International and Canadian Journalists for Free Expression’s Digital Issues Committee. <br />
<br />
[[File:NUIM 91.jpg|left|thumb|165x165px]]<br />
<br />
'''Tracey P. Lauriault''' is Assistant Professor, Critical Media and Big Data, Cross Appointed to the MA in Digital Humanities and Faculty of the Institute for Data Science at Carleton University. Lauriault is one of the founders of critical data studies and of open data in Canada and founded Open Smart Cities with OpenNorth, a data and technology governance approach shaping how Canadian cities roll out their ‘smart’ programs. She works with the makers, governors and stakeholders of these data, processes and infrastructures, not only to better understand them but also to ensure that these do not cause harm and that they are governed in an ethical, accountable and transparent way so as to balance economic development, social progress and environmental responsibility.<br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6959Workshops2019-06-18T19:38:09Z<p>Xx174: /* What free really means: understanding how you pay for free services with your personal data */</p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we were pleased to offer a series of free workshops in the Fall and Winter of 2018 known as "Saved with a Click". The intention was to help people learn how to save money online while staying safe and protecting their privacy, and respecting copyright. We also produced a related handbook and will post the link here once it's done. <br />
<br />
The workshops were offered in partnership with Ottawa Public Library (OPL). We are capping off this work with a panel discussion in June 2019 about the trade-offs involved with many free online services. <br />
<br />
===What free really means: understanding how you pay for free services with your personal data ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, work and fun. In the wake of scores of recent data breeches and the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will explain what you signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Wednesday, June 26 2019 6:30-8:30pm<br />
<br />
'''Location:''' Auditorium of Main Branch, Ottawa Public Library <br />
<br />
'''Note:''' Registration through the Ottawa Public Library is preferred, but not required. <br />
<br />
'''Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location] <br />
<br />
'''Panelists include:''' <br />
[[File:Bailey Photo 3.png|left|thumb|127x127px]]<br />
<br />
'''Jane Bailey''' is a Full Professor of Law at the University of Ottawa where she researches and teaches about the intersections of law, technology and equality. She co-leads The eQuality Project, a SSHRC funded partnership of researchers, educators, advocates, civil society groups, and policymakers who are interested in examining the impact of online commercial profiling on young people's identities and social relationships. Jane leads the Project stream focused on tech-facilitated violence and youth from marginalized communities. She acted as co-counsel for CIPPIC on the ''Jarvis ''voyeurism case in the Supreme Court of Canada in spring 2018. Jane is currently co-editing a new collection on tech-facilitated violence and abuse with colleagues from Monash University and RMIT.<br />
<br />
[[File:Dguerrero9123.jpg|left|thumb|151x151px]]<br />
<br />
'''Daphne Guerrero''' led engagement and outreach efforts for Canada’s privacy commissioner for eight years. More recently, she led innovation projects at a human-centred design lab in the federal government and outreach and engagement initiatives at the government’s strategic foresight organization. She recently joined Treasury Board Secretariat, working on digital government. Prior to joining the federal public service, Daphne was a press secretary to two federal cabinet ministers and worked on digital and media literacy initiatives with the nonprofit MediaSmarts.<br />
<br />
[[File:TI Profile Crop.jpg|left|thumb|130x130px]]<br />
<br />
'''Tamir Israel''' works for the Centre for Internet Policy and Public Interest Clinic (CIPPIC), leading its privacy, net neutrality, electronic surveillance and telecommunications regulation activities. His research regularly includes issues raised by trade agreements, intermediary liability, national security and cybersecurity. He has participated in a range of technology-impacting policy processes, including regulatory proceedings, Internet governance processes, intervening in appellate courts, and appearing before parliamentary committees. Tamir is a member of the Advisory Board of Privacy International and Canadian Journalists for Free Expression’s Digital Issues Committee. <br />
<br />
[[File:NUIM 91.jpg|left|thumb|165x165px]]<br />
<br />
'''Tracey P. Lauriault''' is Assistant Professor, Critical Media and Big Data, Cross Appointed to the MA in Digital Humanities and Faculty of the Institute for Data Science at Carleton University. Lauriault is one of the founders of critical data studies and of open data in Canada and founded Open Smart Cities with OpenNorth, a data and technology governance approach shaping how Canadian cities roll out their ‘smart’ programs. She works with the makers, governors and stakeholders of these data, processes and infrastructures, not only to better understand them but also to ensure that these do not cause harm and that they are governed in an ethical, accountable and transparent way so as to balance economic development, social progress and environmental responsibility.<br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=File:NUIM_91.jpg&diff=6958File:NUIM 91.jpg2019-06-18T19:36:24Z<p>Xx174: </p>
<hr />
<div>a</div>Xx174https://help.ncf.ca/index.php?title=File:TI_Profile_Crop.jpg&diff=6957File:TI Profile Crop.jpg2019-06-18T19:35:36Z<p>Xx174: </p>
<hr />
<div>a</div>Xx174https://help.ncf.ca/index.php?title=File:Dguerrero9123.jpg&diff=6956File:Dguerrero9123.jpg2019-06-18T19:29:56Z<p>Xx174: </p>
<hr />
<div>a</div>Xx174https://help.ncf.ca/index.php?title=File:Bailey_Photo_3.png&diff=6955File:Bailey Photo 3.png2019-06-18T19:28:00Z<p>Xx174: </p>
<hr />
<div>a</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6948Workshops2019-05-28T15:34:22Z<p>Xx174: /* What free really means: understanding how you pay for free services with your personal data */</p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we were pleased to offer a series of free workshops in the Fall and Winter of 2018 known as "Saved with a Click". The intention was to help people learn how to save money online while staying safe and protecting their privacy, and respecting copyright. We also produced a related handbook and will post the link here once it's done. <br />
<br />
The workshops were offered in partnership with Ottawa Public Library (OPL). We are capping off this work with a panel discussion in June 2019 about the trade-offs involved with many free online services. <br />
<br />
===What free really means: understanding how you pay for free services with your personal data ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, work and fun. In the wake of scores of recent data breeches and the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will explain what you signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Panelists include:''' TBA<br />
<br />
'''Date:''' Wednesday, June 26 2019 6:30-8:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Auditorium of Main Branch, Ottawa Public Library <br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6947Workshops2019-05-28T15:33:44Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we were pleased to offer a series of free workshops in the Fall and Winter of 2018 known as "Saved with a Click". The intention was to help people learn how to save money online while staying safe and protecting their privacy, and respecting copyright. We also produced a related handbook and will post the link here once it's done. <br />
<br />
The workshops were offered in partnership with Ottawa Public Library (OPL). We are capping off this work with a panel discussion in June 2019 about the trade-offs involved with many free online services. <br />
<br />
===What free really means: understanding how you pay for free services with your personal data ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, work and fun. In the wake of scores of recent data breeches and the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will explain what you signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Panelists include:''' TBA<br />
<br />
'''Date:''' Wednesday, May 26 2019 6:30-8:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Auditorium of Main Branch, Ottawa Public Library <br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6946Workshops2019-05-28T15:29:00Z<p>Xx174: /* What free really means: understanding the privacy and personal data you're trading to save money */</p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services. We are also producing a related handbook and will post the link here once it's done. <br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL). Most of the workshops also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. That said, we can't help with any repairs. At this time, the workshops are only being offered in English. Here’s an overview: <br />
<br />
===What free really means: understanding how you pay for free services with your personal data ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, work and fun. In the wake of scores of recent data breeches and the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will explain what you signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Wednesday, May 26 2019 6:30-8:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Auditorium of Main Branch, Ottawa Public Library <br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6326Workshops2019-02-04T17:09:08Z<p>Xx174: </p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services. We are also producing a related handbook and will post the link here once it's done. <br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL). Most of the workshops also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. That said, we can't help with any repairs. At this time, the workshops are only being offered in English. Here’s an overview: <br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Will be re-scheduled<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' TBD <br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
* [[:File:SWaC - Free Software.pdf|Presentation Handout]]<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6313Workshops2018-11-26T20:42:37Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>=Upcoming NCF Workshops=<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services. We are also producing a related handbook and will post the link here once it's done. <br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL). Most of the workshops also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. That said, we can't help with any repairs. At this time, the workshops are only being offered in English. Here’s an overview: <br />
<br />
=== Open Source options ===<br />
{{Template:Back_to_the_Top}}At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
{{Template:Back_to_the_Top}}Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Will be re-scheduled<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' TBD <br />
<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
{{Template:Back_to_the_Top}}This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
{{Template:Back_to_the_Top}}Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
=Past NCF Workshops=<br />
<br />
== Saved with a Click ==<br />
<br />
===How to shop for internet and computers ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWAC-Demystifying Internet Basics.pdf|Demystifying Internet Basics presentation]]<br />
* [[:File:SWaC-Compucorps-Choosing an IT Device.pdf|Choosing an IT Device presentation]] by Compucorps<br />
* [[:File:SWaC-Compucorps-Get To Know Your Technology.pdf|Get to Know your technology handout]] by Compucorps<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Anti-Malware Handouts.pdf|Presentation Handout]]<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
===Identifying spam, phishing emails and suspicious websites ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC - Spam+Phishing.pdf|Presentation Handout]]<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. here's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC- Internet Security Basics.pdf|Presentation Handout]]<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
* [[:File:SWaC-Saving on Long Distance Calling.pdf|Presentation Handout]]<br />
{{Template:Back_to_the_Top}}Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
=== Saving on entertainment online while respecting copyright ===<br />
{{Template:Back_to_the_Top}}<br />
* [[:File:SWaC-Saving on Entertainment while Respecting Copyright.pdf|Presentation Handout]]<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
== Other Workshops ==<br />
{{Template:Back_to_the_Top}}We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer Help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6165Workshops2018-10-18T15:13:01Z<p>Xx174: /* Identifying spam, phishing emails and websites */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services. We are also producing a related handbook and will post the link here once it's done. <br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL). Most of the workshops also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. That said, we can't help with any repairs. At this time, the workshops are only being offered in English. Here’s an overview: <br />
===Identifying spam, phishing emails and suspicious websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6164Workshops2018-10-18T15:04:51Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services. We are also producing a related handbook and will post the link here once it's done. <br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL). Most of the workshops also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. That said, we can't help with any repairs. At this time, the workshops are only being offered in English. Here’s an overview: <br />
===Identifying spam, phishing emails and websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6163Workshops2018-10-18T15:03:15Z<p>Xx174: /* Other Workshops */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services.<br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL) and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. At this time, the workshops are only being offered in English. Here’s an overview: <br />
===Identifying spam, phishing emails and websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. Some examples of past workshops include: <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6162Workshops2018-10-18T15:02:24Z<p>Xx174: /* Finding and using online coupons, flyers, and promo codes! */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services.<br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL) and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. At this time, the workshops are only being offered in English. Here’s an overview: <br />
===Identifying spam, phishing emails and websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
===Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6161Workshops2018-10-18T15:01:55Z<p>Xx174: /* Open Source options */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services.<br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL) and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. At this time, the workshops are only being offered in English. Here’s an overview: <br />
===Identifying spam, phishing emails and websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
=== Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required!<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6160Workshops2018-10-18T15:01:30Z<p>Xx174: /* Finding free entertainment online while respecting copyright */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services.<br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL) and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. At this time, the workshops are only being offered in English. Here’s an overview: <br />
===Identifying spam, phishing emails and websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
=== Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required!<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6159Workshops2018-10-18T15:01:11Z<p>Xx174: /* Saving money on long-distance calling */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services.<br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL) and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. At this time, the workshops are only being offered in English. Here’s an overview: <br />
===Identifying spam, phishing emails and websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates! There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
=== Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required!<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6158Workshops2018-10-18T15:00:24Z<p>Xx174: /* Identifying spam, phishing emails and websites */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services.<br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL) and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. At this time, the workshops are only being offered in English. Here’s an overview: <br />
===Identifying spam, phishing emails and websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates!<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
=== Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required!<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6157Workshops2018-10-18T14:59:59Z<p>Xx174: /* Identifying spam, phishing emails and websites */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services.<br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL) and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. At this time, the workshops are only being offered in English. Here’s an overview: <br />
===Identifying spam, phishing emails and websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take. There's time for one-on-one digital support after the workshop so please bring your questions and feel free to also bring a connected device if you want specific help. That said, we can't help with any repairs. <br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates!<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
=== Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required!<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6156Workshops2018-10-18T14:52:21Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services.<br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL) and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one help so please feel free to bring your laptops or other connected devices with you. At this time, the workshops are only being offered in English. Here’s an overview: <br />
===Identifying spam, phishing emails and websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take.<br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates!<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
=== Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required!<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6155Workshops2018-10-18T14:50:59Z<p>Xx174: /* Internet Security Basics */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services.<br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL) and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one. At this time, the workshops are only being offered in English. Here’s an overview: <br />
=== Identifying spam, phishing emails and websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take.<br />
<br />
'''Date:''' RESCHEDULED, NEW DATE: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates!<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
=== Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required!<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6154Workshops2018-10-18T14:50:28Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services.<br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL) and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one. At this time, the workshops are only being offered in English. Here’s an overview: <br />
=== Identifying spam, phishing emails and websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take.<br />
<br />
'''Date:''' RESCHEDULED: Monday, October 29<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates!<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
=== Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required!<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6058Workshops2018-08-30T14:56:06Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services. <br />
<br />
The workshops are being offered in partnership with Ottawa Public Library. The workshops will also offer opportunities for people to get help one-on-one. At this time, the workshops are only being offered in English. <br />
<br />
'''Monday, September 10<sup>th</sup> at 6:30pm: How to shop for internet and computers''' <br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe <br />
<br />
'''Wednesday, September 26<sup>th</sup> at 6:30pm:''' Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond<br />
<br />
'''Thursday, October 11<sup>th</sup> at 6:30pm:''' Internet Security Basics: using public wifi and other ways to feel safe online without spending a bundle<br />
<br />
'''Wednesday, October 17<sup>th</sup> at 6:30pm:''' Free anti-virus and anti-malware programs and how to use them effectively<br />
<br />
'''Tuesday, October 23<sup>rd</sup> at 6:30pm:''' Identifying spam, phishing emails and websites<br />
<br />
'''Monday, November 5<sup>th</sup> at 6:30pm:''' Saving money on long-distance calling<br />
<br />
'''Wednesday, November 14<sup>th</sup> at 6:30pm:''' Finding free entertainment online while respecting copyright<br />
<br />
'''Wednesday, November 28<sup>th</sup> at 6:30pm:''' Open Source options: free robust operating systems and free software that can work on your existing system<br />
<br />
'''Monday, December 3<sup>rd</sup> at 6:30pm:''' What free really means: understanding the privacy and personal data you're trading to save money<br />
<br />
'''Wednesday, December 5<sup>th</sup> at 6:30pm:''' Finding and using online coupons, flyers, and promo codes!<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly:'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics:'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing:'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing:'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security:'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email:'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications:'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6057Workshops2018-08-30T14:55:17Z<p>Xx174: /* Past NCF Workshops */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services. <br />
<br />
The workshops are being offered in partnership with Ottawa Public Library and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one. At this time, the workshops are only being offered in English. Here’s an overview: <br />
<br />
'''Monday, September 10<sup>th</sup> at 6:30pm: How to shop for internet and computers''' <br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe <br />
<br />
'''Wednesday, September 26<sup>th</sup> at 6:30pm:''' Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond<br />
<br />
'''Thursday, October 11<sup>th</sup> at 6:30pm:''' Internet Security Basics: using public wifi and other ways to feel safe online without spending a bundle<br />
<br />
'''Wednesday, October 17<sup>th</sup> at 6:30pm:''' Free anti-virus and anti-malware programs and how to use them effectively<br />
<br />
'''Tuesday, October 23<sup>rd</sup> at 6:30pm:''' Identifying spam, phishing emails and websites<br />
<br />
'''Monday, November 5<sup>th</sup> at 6:30pm:''' Saving money on long-distance calling<br />
<br />
'''Wednesday, November 14<sup>th</sup> at 6:30pm:''' Finding free entertainment online while respecting copyright<br />
<br />
'''Wednesday, November 28<sup>th</sup> at 6:30pm:''' Open Source options: free robust operating systems and free software that can work on your existing system<br />
<br />
'''Monday, December 3<sup>rd</sup> at 6:30pm:''' What free really means: understanding the privacy and personal data you're trading to save money<br />
<br />
'''Wednesday, December 5<sup>th</sup> at 6:30pm:''' Finding and using online coupons, flyers, and promo codes!<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. <br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly:'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics:'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing:'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing:'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security:'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email:'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications:'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=6056Workshops2018-08-30T14:46:50Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services. <br />
<br />
The workshops are being offered in partnership with Ottawa Public Library and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one. At this time, the workshops are only being offered in English. Here’s an overview: <br />
<br />
'''Monday, September 10<sup>th</sup> at 6:30pm: How to shop for internet and computers''' <br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe <br />
<br />
'''Wednesday, September 26<sup>th</sup> at 6:30pm:''' Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond<br />
<br />
'''Thursday, October 11<sup>th</sup> at 6:30pm:''' Internet Security Basics: using public wifi and other ways to feel safe online without spending a bundle<br />
<br />
'''Wednesday, October 17<sup>th</sup> at 6:30pm:''' Free anti-virus and anti-malware programs and how to use them effectively<br />
<br />
'''Tuesday, October 23<sup>rd</sup> at 6:30pm:''' Identifying spam, phishing emails and websites<br />
<br />
'''Monday, November 5<sup>th</sup> at 6:30pm:''' Saving money on long-distance calling<br />
<br />
'''Wednesday, November 14<sup>th</sup> at 6:30pm:''' Finding free entertainment online while respecting copyright<br />
<br />
'''Wednesday, November 28<sup>th</sup> at 6:30pm:''' Open Source options: free robust operating systems and free software that can work on your existing system<br />
<br />
'''Monday, December 3<sup>rd</sup> at 6:30pm:''' What free really means: understanding the privacy and personal data you're trading to save money<br />
<br />
'''Wednesday, December 5<sup>th</sup> at 6:30pm:''' Finding and using online coupons, flyers, and promo codes!<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly:'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics:'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing:'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing:'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security:'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email:'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications:'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=5882Workshops2018-08-27T14:37:43Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services. <br />
<br />
The workshops are being offered in partnership with Ottawa Public Library and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one. At this time, the workshops are only being offered in English. Here’s an overview: <br />
<br />
'''Monday, September 10<sup>th</sup> at 6:30pm:''' How to shop for internet and computers <br />
<br />
'''Wednesday, September 26<sup>th</sup> at 6:30pm:''' Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond<br />
<br />
'''Thursday, October 11<sup>th</sup> at 6:30pm:''' Internet Security Basics: using public wifi and other ways to feel safe online without spending a bundle<br />
<br />
'''Wednesday, October 17<sup>th</sup> at 6:30pm:''' Free anti-virus and anti-malware programs and how to use them effectively<br />
<br />
'''Tuesday, October 23<sup>rd</sup> at 6:30pm:''' Identifying spam, phishing emails and websites<br />
<br />
'''Monday, November 5<sup>th</sup> at 6:30pm:''' Saving money on long-distance calling<br />
<br />
'''Wednesday, November 14<sup>th</sup> at 6:30pm:''' Finding free entertainment online while respecting copyright<br />
<br />
'''Wednesday, November 28<sup>th</sup> at 6:30pm:''' Open Source options: free robust operating systems and free software that can work on your existing system<br />
<br />
'''Monday, December 3<sup>rd</sup> at 6:30pm:''' What free really means: understanding the privacy and personal data you're trading to save money<br />
<br />
'''Wednesday, December 5<sup>th</sup> at 6:30pm: Finding and using online coupons, flyers, and promo codes!'''<br />
<br />
<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly:'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics:'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing:'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing:'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security:'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email:'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications:'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer help]]<br />
[[Category:Email]]</div>Xx174https://help.ncf.ca/index.php?title=Workshops&diff=5881Workshops2018-08-27T14:36:41Z<p>Xx174: /* Upcoming NCF Workshops */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services. <br />
<br />
The workshops are being offered in partnership with Ottawa Public Library and we will confirm which library branches will offer which workshops soon. Go to www.ncf.ca/workshops for information as it is updated. They will also offer opportunities for people to get help one-on-one. At this time, the workshops are only being offered in English, apologies. Here’s an overview: <br />
<br />
'''Monday, September 10<sup>th</sup> at 6:30pm:''' How to shop for internet and computers <br />
<br />
'''Wednesday, September 26<sup>th</sup> at 6:30pm:''' Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond<br />
<br />
'''Thursday, October 11<sup>th</sup> at 6:30pm:''' Internet Security Basics: using public wifi and other ways to feel safe online without spending a bundle<br />
<br />
'''Wednesday, October 17<sup>th</sup> at 6:30pm:''' Free anti-virus and anti-malware programs and how to use them effectively<br />
<br />
'''Tuesday, October 23<sup>rd</sup> at 6:30pm:''' Identifying spam, phishing emails and websites<br />
<br />
'''Monday, November 5<sup>th</sup> at 6:30pm:''' Saving money on long-distance calling<br />
<br />
'''Wednesday, November 14<sup>th</sup> at 6:30pm:''' Finding free entertainment online while respecting copyright<br />
<br />
'''Wednesday, November 28<sup>th</sup> at 6:30pm:''' Open Source options: free robust operating systems and free software that can work on your existing system<br />
<br />
'''Monday, December 3<sup>rd</sup> at 6:30pm:''' What free really means: understanding the privacy and personal data you're trading to save money<br />
<br />
'''Wednesday, December 5<sup>th</sup> at 6:30pm: Finding and using online coupons, flyers, and promo codes!'''<br />
<br />
<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== ''Windows 10 — the Good, the Bad, and the Ugly:'' ===<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
=== ''Computer Basics:'' ===<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
=== ''Office suites/word processing:'' ===<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
=== ''Basic internet/web browsing:'' ===<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
=== ''Basics of computer and internet security:'' ===<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
=== ''Email:'' ===<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
=== ''Communications:'' ===<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.<br />
<br />
[[Category:Computer help]]<br />
[[Category:Email]]</div>Xx174https://help.ncf.ca/index.php?title=Community_Access_Fund_(CAF)&diff=3441Community Access Fund (CAF)2016-12-28T18:16:06Z<p>Xx174: </p>
<hr />
<div>The Community Access Fund was launched in December 2016 but builds on NCF's history. The Fund will help provide high speed Internet services to segments of our community that may have difficulty affording and/or accessing it.<br />
<br />
The CAF will include a number of specific projects and services.<br />
<br />
==Ottawa Community Housing Partnership - New Community Access Plan==<br />
NCF has just announced a new Community Access plan for all Ottawa Community Housing tenants. <br />
<br />
The plan includes our high-speed DSL internet up to 6mbps, including unlimited usage and free line installation for $25.00 + HST/month. <br />
<br />
Those without a land-line phone service will also need a dry line, which costs $19.95 + HST to install and an additional $5.00 + HST per month. They will also need to purchase a modem.<br />
<br />
This service will be available to order starting Tuesday, 3 January 2017. Full details of the community access plan are on the [http://www.ncf.ca/caf NCF website]. <br />
<br />
Anyone who wants to be contacted about the plan when it becomes available should call: 613-721-8445 to leave a message with their name and contact information or email: caf@ncf.ca. <br />
<br />
===Some CAF-OCH Details===<br />
# Applicants for the special offer must be existing OCH tenants. Their DSL install address must validate against the OCH housing list.<br />
# All other DSL plans are available to OCH tenants, but the special rate applies only to the 6M unlimited plan.<br />
# There are no special prices on new modems as part of this offering . However the following options exist:<br />
## Purchase a new modem outright - normal approach<br />
## Purchase a new modem in 3 equal installments<br />
## Purchase one of our used modems<br />
<br />
==Official Press Release==<br />
<br />
Local ISP offers low rate and unlimited usage for Community Housing tenants<br />
December 20, 2016<br />
<br />
As part of its mandate to promote affordable online access, National Capital FreeNet is now offering a $25.00/month internet plan with <br />
unlimited use for all Ottawa Community Housing tenants. <br />
<br />
Founded in 1992, NCF is a local, not-for-profit internet service provider. It has served more than 100,000 members. In the 1990s, <br />
it was how many people in the region first got online, through dial-up phone connections. <br />
<br />
Now, NCF offers high-speed internet with download speeds from 6mbps to 50mbps as well as free locally-hosted email, basic web-hosting, <br />
computer workshops, and support from an award-winning volunteer-driven HelpDesk. They also still offer free dial-up, for those that want it.<br />
<br />
The Community Access Fund plan for Ottawa Community Housing tenants includes a 6mbps speed DSL connection with unlimited usage, <br />
free line installation, and no contract. It is possible in part to a gift from the estate of one of NCF's first members, Gunther Abrahamson, and due to ongoing donations from many of their other members. <br />
<br />
"NCF has always worked to ensure everyone in the region can get online," said NCF Executive Director Shelley Robinson. "For us that means we offer affordable rates and want to help people understand how to use the internet. This is building on that work."<br />
<br />
She added that NCF is offering unlimited usage as part of the Community Access Fund plan because too often, low-income users are stuck with low bandwidth packages and high charges for additional bandwidth that restricts what they can do online. <br />
<br />
"We know people rely on the internet to do everything from searching for jobs and accessing government services, to doing homework, <br />
and watching TV shows with their families."<br />
<br />
Robinson notes that while they are starting with Ottawa Community Housing tenants, they hope to expand the offering to other low-income groups in the future. <br />
<br />
But she also says she hopes other people in the region will consider switching to a local provider. "The same way folks appreciate buying from farmers' markets, we are an alternative to big commercial internet providers that care more about their profits than their community."<br />
<br />
The Community Access Fund plan will be available to order on 3 January 2017 as NCF starts to celebrate its 25th anniversary serving the region. <br />
<br />
For more information, to sign-up for the Community Access Fund plan or another of NCF's high-speed internet packages, or to support the NCF Community Access Fund, please contact: <br />
<br />
* Shelley Robinson <br />
* Executive Director <br />
* National Capital FreeNet <br />
* 613-721-1773 <br />
* shelley@ncf.ca<br />
<br />
[[Category:Billing]]<br />
[[Category:DSL]]<br />
[[Category:NCF services]]<br />
[[Category:Account & Membership]]</div>Xx174https://help.ncf.ca/index.php?title=Community_Access_Fund_(CAF)&diff=3440Community Access Fund (CAF)2016-12-28T18:15:15Z<p>Xx174: </p>
<hr />
<div>The Community Access Fund was launched in December 2016 but builds on NCF's history. The Fund will help provide high speed Internet services to segments of our community that may have difficulty affording and/or accessing it.<br />
<br />
There are a number of sub-projects spun out from this.<br />
<br />
==Ottawa Community Housing Partnership - New Community Access Plan==<br />
NCF has just announced a new Community Access plan for all Ottawa Community Housing tenants. <br />
<br />
The plan includes our high-speed DSL internet up to 6mbps, including unlimited usage and free line installation for $25.00 + HST/month. <br />
<br />
Those without a land-line phone service will also need a dry line, which costs $19.95 + HST to install and an additional $5.00 + HST per month. They will also need to purchase a modem.<br />
<br />
This service will be available to order starting Tuesday, 3 January 2017. Full details of the community access plan are on the [http://www.ncf.ca/caf NCF website]. <br />
<br />
Anyone who wants to be contacted about the plan when it becomes available should call: 613-721-8445 to leave a message with their name and contact information or email: caf@ncf.ca. <br />
<br />
===Some CAF-OCH Details===<br />
# Applicants for the special offer must be existing OCH tenants. Their DSL install address must validate against the OCH housing list.<br />
# All other DSL plans are available to OCH tenants, but the special rate applies only to the 6M unlimited plan.<br />
# There are no special prices on new modems as part of this offering . However the following options exist:<br />
## Purchase a new modem outright - normal approach<br />
## Purchase a new modem in 3 equal installments<br />
## Purchase one of our used modems<br />
<br />
==Official Press Release==<br />
<br />
Local ISP offers low rate and unlimited usage for Community Housing tenants<br />
December 20, 2016<br />
<br />
As part of its mandate to promote affordable online access, National Capital FreeNet is now offering a $25.00/month internet plan with <br />
unlimited use for all Ottawa Community Housing tenants. <br />
<br />
Founded in 1992, NCF is a local, not-for-profit internet service provider. It has served more than 100,000 members. In the 1990s, <br />
it was how many people in the region first got online, through dial-up phone connections. <br />
<br />
Now, NCF offers high-speed internet with download speeds from 6mbps to 50mbps as well as free locally-hosted email, basic web-hosting, <br />
computer workshops, and support from an award-winning volunteer-driven HelpDesk. They also still offer free dial-up, for those that want it.<br />
<br />
The Community Access Fund plan for Ottawa Community Housing tenants includes a 6mbps speed DSL connection with unlimited usage, <br />
free line installation, and no contract. It is possible in part to a gift from the estate of one of NCF's first members, Gunther Abrahamson, and due to ongoing donations from many of their other members. <br />
<br />
"NCF has always worked to ensure everyone in the region can get online," said NCF Executive Director Shelley Robinson. "For us that means we offer affordable rates and want to help people understand how to use the internet. This is building on that work."<br />
<br />
She added that NCF is offering unlimited usage as part of the Community Access Fund plan because too often, low-income users are stuck with low bandwidth packages and high charges for additional bandwidth that restricts what they can do online. <br />
<br />
"We know people rely on the internet to do everything from searching for jobs and accessing government services, to doing homework, <br />
and watching TV shows with their families."<br />
<br />
Robinson notes that while they are starting with Ottawa Community Housing tenants, they hope to expand the offering to other low-income groups in the future. <br />
<br />
But she also says she hopes other people in the region will consider switching to a local provider. "The same way folks appreciate buying from farmers' markets, we are an alternative to big commercial internet providers that care more about their profits than their community."<br />
<br />
The Community Access Fund plan will be available to order on 3 January 2017 as NCF starts to celebrate its 25th anniversary serving the region. <br />
<br />
For more information, to sign-up for the Community Access Fund plan or another of NCF's high-speed internet packages, or to support the NCF Community Access Fund, please contact: <br />
<br />
* Shelley Robinson <br />
* Executive Director <br />
* National Capital FreeNet <br />
* 613-721-1773 <br />
* shelley@ncf.ca<br />
<br />
[[Category:Billing]]<br />
[[Category:DSL]]<br />
[[Category:NCF services]]<br />
[[Category:Account & Membership]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Terms_of_Service&diff=1701DSL Terms of Service2014-05-16T22:17:02Z<p>Xx174: /* Limitation of Liability */</p>
<hr />
<div>NCF is a not-for-profit organization whose purpose is to facilitate communications for all residents in the National Capital Region. NCF has adopted a social enterprise approach by focusing its activities on the community. NCF offers Broadband Service to the Internet as a means of raising funds to support its activities. Ultimately, NCF is about a group of people coming together to share costs and to help each other out.<br />
<br />
Please note that these terms of service, relate only to DSL Broadband services. All other services are covered by the [http://www.ncf.ca/ncf/registration/memberAgreement.jsp NCF general Membership agreement].<br />
<br />
In addition to this document, please take a look at [[About NCF DSL Processes]], as this contains information on what to expect when working with NCF to establish or repair a broadband service.<br />
<br />
==Applicability==<br />
# These Terms of Service apply only to Members of NCF who support NCF by subscribing to Broadband Services and do not replace any other terms or agreements under NCF's By-Laws or Membership agreements.<br />
# Broadband Services are offered only to Members of NCF. Membership in NCF is free and open to everyone. Conditions, rights and obligations of Membership are covered under separate agreements.<br />
# By subscribing to the Broadband Service offered by NCF you are supporting the not-for-profit mission and values of NCF.<br />
<br />
==Third Party Supplier==<br />
# NCF is required to use a third party supplier to provide Broadband Internet Service as well as all installation and repair services for the Service.<br />
# Where NCF needs to contact the third party supplier to effect an installation of a new Service or a repair to an existing Service, the Member agrees to work with NCF and the third party supplier to complete the work.<br />
# If the third party supplier levies any fees for installation or repair services, NCF will pass these fees through to the Member and the Member agrees to pay them on their next invoice. NCF will work with the Member to dispute questionable fees, however, should NCF be unsuccessful in having questionable fees reversed, the Member will be required to pay them.<br />
# If the third party supplier requires the Member to be available at their premises, the Member agrees to have an adult (person 18 years of age or older) available. Should the member not make themselves available, they will not hold NCF responsible for any loss of Service, wages or any other alleged loss related to the installation or repair of services.<br />
# The Member acknowledges that any contact by NCF to the third party supplier may result in a visit to the Member’s premises and may incur fees to be charged at the third party supplier’s discretion. The Member agrees that such charges to NCF will be passed along to the Member on a cost-recovery basis.<br />
<br />
==Extra Fees== <br />
# NCF is a reseller of Broadband Service provided by third party suppliers. Under reseller agreements with these suppliers, NCF is obligated to pay fees if the supplier deems these fees to be applicable. This normally occurs when the third party supplier deems that there are no problems with their network and/or equipment and that any issues experienced by the Member are a result of faulty Member-provided equipment, faulty wiring or any other cause. These fees are called Diagnostic Maintenance Charges (“DMC”). The supplier may also levy other fees. NCF will pass these fees along to members subscribing to these services on a cost-recovery basis.<br />
<br />
==No Service Level Agreement==<br />
# NCF is a volunteer driven organization where much of its activities are carried out or supplemented by those volunteers. As such NCF is not in a position to offer any kind of agreement with relationship to any kind of service level. NCF will provide all Service on a best effort basis. This includes, but is not limited to:<br />
## Time frames for delivery of services<br />
## Time frames for repair of services<br />
## Time frames for responding to requests for services or repairs<br />
## Time frames for provision of technical support<br />
## Guarantees on available transfer rates – all services are offered on an "up to" basis (i.e., "up to 6 Mbps" or "up to 15 Mbps") on a best effort basis<br />
# NCF is continuously working to ensure that our “best effort” is as good as or better than similar organizations. NCF encourages Members to consider volunteering their time or effort if they wish to contribute to this organizational goal.<br />
<br />
==Limitation of Liability==<br />
# Member acknowledges that NCF does not warrant the use of its Broadband Service for any particular purpose. Further NCF does not guarantee uninterrupted or error-free Service or the content, availability, accuracy or any other aspect of any information including, without limitation, all data, files and all other information or content in any form or of any type, accessible or made available to or by Member or its end-users through the use of the Service.<br />
# Under no circumstances will NCF or any third party providers be liable to the Member for any indirect incidental, special or consequential damages, expenses, costs, liability, loss, or damage whatsoever, including, lost profits, lost revenue, loss of data, loss of use of any information system, failure to realize expected savings or any other commercial or economic loss, whether arising in negligence, tort, statute, equity, contract, common law, or any other cause of action or legal theory even if NCF has been advised of the possibility of such loss or damage. The Member agrees, acknowledges and confirms that the limitations of liability set out in this section are fair and reasonable in the circumstances of this agreement and that NCF would not have entered into this agreement but for Member's agreement to limit NCF's and its third party providers' liability in the manner, and to the extent, provided for herein.<br />
# NCF shall be permitted from time to time to interrupt the Services in order to provide maintenance to the Services.<br />
# Member’s use of the Service is entirely their own responsibility. The Member will hold NCF harmless from any actions or inaction related to their use of the service.<br />
<br />
==Suggestions, Complaints, and Problem Resolution==<br />
NCF is a not-for-profit organization controlled by its members, and exists to serve its<br />
members and make our region a better<br />
place. If you have suggestions or complaints, please refer to [http://www.ncf.ca/ncf/board/#suggestions Making Yourself Heard] for information about<br />
reaching NCF staff and board members; their role is to serve you, as an NCF member.<br />
<br />
==See also==<br />
*[[About NCF DSL]]<br />
<br />
[[Category:DSL]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Terms_of_Service&diff=1700DSL Terms of Service2014-05-16T22:13:51Z<p>Xx174: /* No Service Level Agreement */</p>
<hr />
<div>NCF is a not-for-profit organization whose purpose is to facilitate communications for all residents in the National Capital Region. NCF has adopted a social enterprise approach by focusing its activities on the community. NCF offers Broadband Service to the Internet as a means of raising funds to support its activities. Ultimately, NCF is about a group of people coming together to share costs and to help each other out.<br />
<br />
Please note that these terms of service, relate only to DSL Broadband services. All other services are covered by the [http://www.ncf.ca/ncf/registration/memberAgreement.jsp NCF general Membership agreement].<br />
<br />
In addition to this document, please take a look at [[About NCF DSL Processes]], as this contains information on what to expect when working with NCF to establish or repair a broadband service.<br />
<br />
==Applicability==<br />
# These Terms of Service apply only to Members of NCF who support NCF by subscribing to Broadband Services and do not replace any other terms or agreements under NCF's By-Laws or Membership agreements.<br />
# Broadband Services are offered only to Members of NCF. Membership in NCF is free and open to everyone. Conditions, rights and obligations of Membership are covered under separate agreements.<br />
# By subscribing to the Broadband Service offered by NCF you are supporting the not-for-profit mission and values of NCF.<br />
<br />
==Third Party Supplier==<br />
# NCF is required to use a third party supplier to provide Broadband Internet Service as well as all installation and repair services for the Service.<br />
# Where NCF needs to contact the third party supplier to effect an installation of a new Service or a repair to an existing Service, the Member agrees to work with NCF and the third party supplier to complete the work.<br />
# If the third party supplier levies any fees for installation or repair services, NCF will pass these fees through to the Member and the Member agrees to pay them on their next invoice. NCF will work with the Member to dispute questionable fees, however, should NCF be unsuccessful in having questionable fees reversed, the Member will be required to pay them.<br />
# If the third party supplier requires the Member to be available at their premises, the Member agrees to have an adult (person 18 years of age or older) available. Should the member not make themselves available, they will not hold NCF responsible for any loss of Service, wages or any other alleged loss related to the installation or repair of services.<br />
# The Member acknowledges that any contact by NCF to the third party supplier may result in a visit to the Member’s premises and may incur fees to be charged at the third party supplier’s discretion. The Member agrees that such charges to NCF will be passed along to the Member on a cost-recovery basis.<br />
<br />
==Extra Fees== <br />
# NCF is a reseller of Broadband Service provided by third party suppliers. Under reseller agreements with these suppliers, NCF is obligated to pay fees if the supplier deems these fees to be applicable. This normally occurs when the third party supplier deems that there are no problems with their network and/or equipment and that any issues experienced by the Member are a result of faulty Member-provided equipment, faulty wiring or any other cause. These fees are called Diagnostic Maintenance Charges (“DMC”). The supplier may also levy other fees. NCF will pass these fees along to members subscribing to these services on a cost-recovery basis.<br />
<br />
==No Service Level Agreement==<br />
# NCF is a volunteer driven organization where much of its activities are carried out or supplemented by those volunteers. As such NCF is not in a position to offer any kind of agreement with relationship to any kind of service level. NCF will provide all Service on a best effort basis. This includes, but is not limited to:<br />
## Time frames for delivery of services<br />
## Time frames for repair of services<br />
## Time frames for responding to requests for services or repairs<br />
## Time frames for provision of technical support<br />
## Guarantees on available transfer rates – all services are offered on an "up to" basis (i.e., "up to 6 Mbps" or "up to 15 Mbps") on a best effort basis<br />
# NCF is continuously working to ensure that our “best effort” is as good as or better than similar organizations. NCF encourages Members to consider volunteering their time or effort if they wish to contribute to this organizational goal.<br />
<br />
==Limitation of Liability==<br />
# Member acknowledges that NCF does not warrant the use of its Broadband service for any particular purpose. Further NCF does not guarantee uninterrupted or error free Services or the content, availability, accuracy or any other aspect of any information including, without limitation, all data, files and all other information or content in any form or of any type, accessible or made available to or by Member or its end users through the use of the Services.<br />
# Under no circumstances will NCF or any third party providers be liable to the Member for any indirect incidental, special or consequential damages, expenses, costs, liability, loss, or damage whatsoever, including, lost profits, lost revenue, loss of data, loss of use of any information system, failure to realize expected savings or any other commercial or economic loss, whether arising in negligence, tort, statute, equity, contract, common law, or any other cause of action or legal theory even if NCF has been advised of the possibility of such loss or damage. The Member agrees, acknowledges and confirms that the limitations of liability set out in this section are fair and reasonable in the circumstances of this agreement and that NCF would not have entered into this agreement but for Member's agreement to limit NCF's and its third party providers' liability in the manner, and to the extent, provided for herein.<br />
# NCF shall be permitted from time to time to interrupt the Services in order to provide maintenance to the Services.<br />
# Member’s use of the Service is entirely their own responsibility. The Member will hold NCF harmless from any actions or inaction related to their use of the service.<br />
<br />
==Suggestions, Complaints, and Problem Resolution==<br />
NCF is a not-for-profit organization controlled by its members, and exists to serve its<br />
members and make our region a better<br />
place. If you have suggestions or complaints, please refer to [http://www.ncf.ca/ncf/board/#suggestions Making Yourself Heard] for information about<br />
reaching NCF staff and board members; their role is to serve you, as an NCF member.<br />
<br />
==See also==<br />
*[[About NCF DSL]]<br />
<br />
[[Category:DSL]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Terms_of_Service&diff=1699DSL Terms of Service2014-05-16T22:11:51Z<p>Xx174: /* Extra Fees */</p>
<hr />
<div>NCF is a not-for-profit organization whose purpose is to facilitate communications for all residents in the National Capital Region. NCF has adopted a social enterprise approach by focusing its activities on the community. NCF offers Broadband Service to the Internet as a means of raising funds to support its activities. Ultimately, NCF is about a group of people coming together to share costs and to help each other out.<br />
<br />
Please note that these terms of service, relate only to DSL Broadband services. All other services are covered by the [http://www.ncf.ca/ncf/registration/memberAgreement.jsp NCF general Membership agreement].<br />
<br />
In addition to this document, please take a look at [[About NCF DSL Processes]], as this contains information on what to expect when working with NCF to establish or repair a broadband service.<br />
<br />
==Applicability==<br />
# These Terms of Service apply only to Members of NCF who support NCF by subscribing to Broadband Services and do not replace any other terms or agreements under NCF's By-Laws or Membership agreements.<br />
# Broadband Services are offered only to Members of NCF. Membership in NCF is free and open to everyone. Conditions, rights and obligations of Membership are covered under separate agreements.<br />
# By subscribing to the Broadband Service offered by NCF you are supporting the not-for-profit mission and values of NCF.<br />
<br />
==Third Party Supplier==<br />
# NCF is required to use a third party supplier to provide Broadband Internet Service as well as all installation and repair services for the Service.<br />
# Where NCF needs to contact the third party supplier to effect an installation of a new Service or a repair to an existing Service, the Member agrees to work with NCF and the third party supplier to complete the work.<br />
# If the third party supplier levies any fees for installation or repair services, NCF will pass these fees through to the Member and the Member agrees to pay them on their next invoice. NCF will work with the Member to dispute questionable fees, however, should NCF be unsuccessful in having questionable fees reversed, the Member will be required to pay them.<br />
# If the third party supplier requires the Member to be available at their premises, the Member agrees to have an adult (person 18 years of age or older) available. Should the member not make themselves available, they will not hold NCF responsible for any loss of Service, wages or any other alleged loss related to the installation or repair of services.<br />
# The Member acknowledges that any contact by NCF to the third party supplier may result in a visit to the Member’s premises and may incur fees to be charged at the third party supplier’s discretion. The Member agrees that such charges to NCF will be passed along to the Member on a cost-recovery basis.<br />
<br />
==Extra Fees== <br />
# NCF is a reseller of Broadband Service provided by third party suppliers. Under reseller agreements with these suppliers, NCF is obligated to pay fees if the supplier deems these fees to be applicable. This normally occurs when the third party supplier deems that there are no problems with their network and/or equipment and that any issues experienced by the Member are a result of faulty Member-provided equipment, faulty wiring or any other cause. These fees are called Diagnostic Maintenance Charges (“DMC”). The supplier may also levy other fees. NCF will pass these fees along to members subscribing to these services on a cost-recovery basis.<br />
<br />
==No Service Level Agreement==<br />
# NCF is a volunteer driven organization where much of its activities are carried out or supplemented by those volunteers. As such NCF is not in a position to offer any kind of agreement with relationship to any kind of service level. NCF will provide all Service on a best effort basis. This includes, but is not limited to:<br />
## Time frames for delivery of services<br />
## Time frames for repair of services<br />
## Time frames for responding to requests for services or repairs<br />
## Time frames for provision of technical support<br />
## Guarantees on available transfer rates – all services are offered on an "up to" basis (i.e. "up to 6 Mbps", or "up to 15 Mbps") on a best effort basis<br />
# NCF is continuously working to ensure that our “best effort” is as good as or better than similar organizations. NCF encourages Members to consider volunteering their time or effort if they wish to contribute to this organizational goal.<br />
<br />
==Limitation of Liability==<br />
# Member acknowledges that NCF does not warrant the use of its Broadband service for any particular purpose. Further NCF does not guarantee uninterrupted or error free Services or the content, availability, accuracy or any other aspect of any information including, without limitation, all data, files and all other information or content in any form or of any type, accessible or made available to or by Member or its end users through the use of the Services.<br />
# Under no circumstances will NCF or any third party providers be liable to the Member for any indirect incidental, special or consequential damages, expenses, costs, liability, loss, or damage whatsoever, including, lost profits, lost revenue, loss of data, loss of use of any information system, failure to realize expected savings or any other commercial or economic loss, whether arising in negligence, tort, statute, equity, contract, common law, or any other cause of action or legal theory even if NCF has been advised of the possibility of such loss or damage. The Member agrees, acknowledges and confirms that the limitations of liability set out in this section are fair and reasonable in the circumstances of this agreement and that NCF would not have entered into this agreement but for Member's agreement to limit NCF's and its third party providers' liability in the manner, and to the extent, provided for herein.<br />
# NCF shall be permitted from time to time to interrupt the Services in order to provide maintenance to the Services.<br />
# Member’s use of the Service is entirely their own responsibility. The Member will hold NCF harmless from any actions or inaction related to their use of the service.<br />
<br />
==Suggestions, Complaints, and Problem Resolution==<br />
NCF is a not-for-profit organization controlled by its members, and exists to serve its<br />
members and make our region a better<br />
place. If you have suggestions or complaints, please refer to [http://www.ncf.ca/ncf/board/#suggestions Making Yourself Heard] for information about<br />
reaching NCF staff and board members; their role is to serve you, as an NCF member.<br />
<br />
==See also==<br />
*[[About NCF DSL]]<br />
<br />
[[Category:DSL]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Terms_of_Service&diff=1698DSL Terms of Service2014-05-16T22:10:16Z<p>Xx174: </p>
<hr />
<div>NCF is a not-for-profit organization whose purpose is to facilitate communications for all residents in the National Capital Region. NCF has adopted a social enterprise approach by focusing its activities on the community. NCF offers Broadband Service to the Internet as a means of raising funds to support its activities. Ultimately, NCF is about a group of people coming together to share costs and to help each other out.<br />
<br />
Please note that these terms of service, relate only to DSL Broadband services. All other services are covered by the [http://www.ncf.ca/ncf/registration/memberAgreement.jsp NCF general Membership agreement].<br />
<br />
In addition to this document, please take a look at [[About NCF DSL Processes]], as this contains information on what to expect when working with NCF to establish or repair a broadband service.<br />
<br />
==Applicability==<br />
# These Terms of Service apply only to Members of NCF who support NCF by subscribing to Broadband Services and do not replace any other terms or agreements under NCF's By-Laws or Membership agreements.<br />
# Broadband Services are offered only to Members of NCF. Membership in NCF is free and open to everyone. Conditions, rights and obligations of Membership are covered under separate agreements.<br />
# By subscribing to the Broadband Service offered by NCF you are supporting the not-for-profit mission and values of NCF.<br />
<br />
==Third Party Supplier==<br />
# NCF is required to use a third party supplier to provide Broadband Internet Service as well as all installation and repair services for the Service.<br />
# Where NCF needs to contact the third party supplier to effect an installation of a new Service or a repair to an existing Service, the Member agrees to work with NCF and the third party supplier to complete the work.<br />
# If the third party supplier levies any fees for installation or repair services, NCF will pass these fees through to the Member and the Member agrees to pay them on their next invoice. NCF will work with the Member to dispute questionable fees, however, should NCF be unsuccessful in having questionable fees reversed, the Member will be required to pay them.<br />
# If the third party supplier requires the Member to be available at their premises, the Member agrees to have an adult (person 18 years of age or older) available. Should the member not make themselves available, they will not hold NCF responsible for any loss of Service, wages or any other alleged loss related to the installation or repair of services.<br />
# The Member acknowledges that any contact by NCF to the third party supplier may result in a visit to the Member’s premises and may incur fees to be charged at the third party supplier’s discretion. The Member agrees that such charges to NCF will be passed along to the Member on a cost-recovery basis.<br />
<br />
==Extra Fees== <br />
# NCF is a reseller of Broadband services provided by third party suppliers. Under reseller agreements with these organizations, NCF is obligated to pay fees if the supplier deems these fees to be applicable. This normally occurs when the third party supplier deems that there are no problems with their network and/or equipment and that any issues experienced by the subscriber are a result of faulty customer provided equipment, faulty wiring or any other cause. These fees are called Diagnostic Maintenance Charges (“DMC”). The supplier may also levy other fees. NCF will pass these fees along to members subscribing to these services on a cost-recovery basis.<br />
<br />
==No Service Level Agreement==<br />
# NCF is a volunteer driven organization where much of its activities are carried out or supplemented by those volunteers. As such NCF is not in a position to offer any kind of agreement with relationship to any kind of service level. NCF will provide all Service on a best effort basis. This includes, but is not limited to:<br />
## Time frames for delivery of services<br />
## Time frames for repair of services<br />
## Time frames for responding to requests for services or repairs<br />
## Time frames for provision of technical support<br />
## Guarantees on available transfer rates – all services are offered on an "up to" basis (i.e. "up to 6 Mbps", or "up to 15 Mbps") on a best effort basis<br />
# NCF is continuously working to ensure that our “best effort” is as good as or better than similar organizations. NCF encourages Members to consider volunteering their time or effort if they wish to contribute to this organizational goal.<br />
<br />
==Limitation of Liability==<br />
# Member acknowledges that NCF does not warrant the use of its Broadband service for any particular purpose. Further NCF does not guarantee uninterrupted or error free Services or the content, availability, accuracy or any other aspect of any information including, without limitation, all data, files and all other information or content in any form or of any type, accessible or made available to or by Member or its end users through the use of the Services.<br />
# Under no circumstances will NCF or any third party providers be liable to the Member for any indirect incidental, special or consequential damages, expenses, costs, liability, loss, or damage whatsoever, including, lost profits, lost revenue, loss of data, loss of use of any information system, failure to realize expected savings or any other commercial or economic loss, whether arising in negligence, tort, statute, equity, contract, common law, or any other cause of action or legal theory even if NCF has been advised of the possibility of such loss or damage. The Member agrees, acknowledges and confirms that the limitations of liability set out in this section are fair and reasonable in the circumstances of this agreement and that NCF would not have entered into this agreement but for Member's agreement to limit NCF's and its third party providers' liability in the manner, and to the extent, provided for herein.<br />
# NCF shall be permitted from time to time to interrupt the Services in order to provide maintenance to the Services.<br />
# Member’s use of the Service is entirely their own responsibility. The Member will hold NCF harmless from any actions or inaction related to their use of the service.<br />
<br />
==Suggestions, Complaints, and Problem Resolution==<br />
NCF is a not-for-profit organization controlled by its members, and exists to serve its<br />
members and make our region a better<br />
place. If you have suggestions or complaints, please refer to [http://www.ncf.ca/ncf/board/#suggestions Making Yourself Heard] for information about<br />
reaching NCF staff and board members; their role is to serve you, as an NCF member.<br />
<br />
==See also==<br />
*[[About NCF DSL]]<br />
<br />
[[Category:DSL]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Terms_of_Service&diff=1697DSL Terms of Service2014-05-16T22:09:17Z<p>Xx174: /* Third Party Supplier */</p>
<hr />
<div>NCF is a not-for-profit organization whose purpose is to facilitate communications for all residents in the National Capital Region. NCF has adopted a social enterprise approach by focusing its activities on the community. NCF offers broadband access to the Internet as a means of raising funds to support its activities. Ultimately, NCF is about a group of people coming together to share costs and to help each other out.<br />
<br />
Please note that these terms of service, relate only to DSL Broadband services. All other services are covered by the [http://www.ncf.ca/ncf/registration/memberAgreement.jsp NCF general Membership agreement].<br />
<br />
In addition to this document, please take a look at [[About NCF DSL Processes]], as this contains information on what to expect when working with NCF to establish or repair a broadband service.<br />
<br />
==Applicability==<br />
# These Terms of Service apply only to Members of NCF who support NCF by subscribing to Broadband Services and do not replace any other terms or agreements under NCF's By-Laws or Membership agreements.<br />
# Broadband Services are offered only to Members of NCF. Membership in NCF is free and open to everyone. Conditions, rights and obligations of Membership are covered under separate agreements.<br />
# By subscribing to the Broadband Service offered by NCF you are supporting the not-for-profit mission and values of NCF.<br />
<br />
==Third Party Supplier==<br />
# NCF is required to use a third party supplier to provide Broadband Internet Service as well as all installation and repair services for the Service.<br />
# Where NCF needs to contact the third party supplier to effect an installation of a new Service or a repair to an existing Service, the Member agrees to work with NCF and the third party supplier to complete the work.<br />
# If the third party supplier levies any fees for installation or repair services, NCF will pass these fees through to the Member and the Member agrees to pay them on their next invoice. NCF will work with the Member to dispute questionable fees, however, should NCF be unsuccessful in having questionable fees reversed, the Member will be required to pay them.<br />
# If the third party supplier requires the Member to be available at their premises, the Member agrees to have an adult (person 18 years of age or older) available. Should the member not make themselves available, they will not hold NCF responsible for any loss of Service, wages or any other alleged loss related to the installation or repair of services.<br />
# The Member acknowledges that any contact by NCF to the third party supplier may result in a visit to the Member’s premises and may incur fees to be charged at the third party supplier’s discretion. The Member agrees that such charges to NCF will be passed along to the Member on a cost-recovery basis.<br />
<br />
==Extra Fees== <br />
# NCF is a reseller of Broadband services provided by third party suppliers. Under reseller agreements with these organizations, NCF is obligated to pay fees if the supplier deems these fees to be applicable. This normally occurs when the third party supplier deems that there are no problems with their network and/or equipment and that any issues experienced by the subscriber are a result of faulty customer provided equipment, faulty wiring or any other cause. These fees are called Diagnostic Maintenance Charges (“DMC”). The supplier may also levy other fees. NCF will pass these fees along to members subscribing to these services on a cost-recovery basis.<br />
<br />
==No Service Level Agreement==<br />
# NCF is a volunteer driven organization where much of its activities are carried out or supplemented by those volunteers. As such NCF is not in a position to offer any kind of agreement with relationship to any kind of service level. NCF will provide all Service on a best effort basis. This includes, but is not limited to:<br />
## Time frames for delivery of services<br />
## Time frames for repair of services<br />
## Time frames for responding to requests for services or repairs<br />
## Time frames for provision of technical support<br />
## Guarantees on available transfer rates – all services are offered on an "up to" basis (i.e. "up to 6 Mbps", or "up to 15 Mbps") on a best effort basis<br />
# NCF is continuously working to ensure that our “best effort” is as good as or better than similar organizations. NCF encourages Members to consider volunteering their time or effort if they wish to contribute to this organizational goal.<br />
<br />
==Limitation of Liability==<br />
# Member acknowledges that NCF does not warrant the use of its Broadband service for any particular purpose. Further NCF does not guarantee uninterrupted or error free Services or the content, availability, accuracy or any other aspect of any information including, without limitation, all data, files and all other information or content in any form or of any type, accessible or made available to or by Member or its end users through the use of the Services.<br />
# Under no circumstances will NCF or any third party providers be liable to the Member for any indirect incidental, special or consequential damages, expenses, costs, liability, loss, or damage whatsoever, including, lost profits, lost revenue, loss of data, loss of use of any information system, failure to realize expected savings or any other commercial or economic loss, whether arising in negligence, tort, statute, equity, contract, common law, or any other cause of action or legal theory even if NCF has been advised of the possibility of such loss or damage. The Member agrees, acknowledges and confirms that the limitations of liability set out in this section are fair and reasonable in the circumstances of this agreement and that NCF would not have entered into this agreement but for Member's agreement to limit NCF's and its third party providers' liability in the manner, and to the extent, provided for herein.<br />
# NCF shall be permitted from time to time to interrupt the Services in order to provide maintenance to the Services.<br />
# Member’s use of the Service is entirely their own responsibility. The Member will hold NCF harmless from any actions or inaction related to their use of the service.<br />
<br />
==Suggestions, Complaints, and Problem Resolution==<br />
NCF is a not-for-profit organization controlled by its members, and exists to serve its<br />
members and make our region a better<br />
place. If you have suggestions or complaints, please refer to [http://www.ncf.ca/ncf/board/#suggestions Making Yourself Heard] for information about<br />
reaching NCF staff and board members; their role is to serve you, as an NCF member.<br />
<br />
==See also==<br />
*[[About NCF DSL]]<br />
<br />
[[Category:DSL]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Terms_of_Service&diff=1696DSL Terms of Service2014-05-16T22:05:56Z<p>Xx174: </p>
<hr />
<div>NCF is a not-for-profit organization whose purpose is to facilitate communications for all residents in the National Capital Region. NCF has adopted a social enterprise approach by focusing its activities on the community. NCF offers broadband access to the Internet as a means of raising funds to support its activities. Ultimately, NCF is about a group of people coming together to share costs and to help each other out.<br />
<br />
Please note that these terms of service, relate only to DSL Broadband services. All other services are covered by the [http://www.ncf.ca/ncf/registration/memberAgreement.jsp NCF general Membership agreement].<br />
<br />
In addition to this document, please take a look at [[About NCF DSL Processes]], as this contains information on what to expect when working with NCF to establish or repair a broadband service.<br />
<br />
==Applicability==<br />
# These Terms of Service apply only to Members of NCF who support NCF by subscribing to Broadband Services and do not replace any other terms or agreements under NCF's By-Laws or Membership agreements.<br />
# Broadband Services are offered only to Members of NCF. Membership in NCF is free and open to everyone. Conditions, rights and obligations of Membership are covered under separate agreements.<br />
# By subscribing to the Broadband Service offered by NCF you are supporting the not-for-profit mission and values of NCF.<br />
<br />
==Third Party Supplier==<br />
# NCF is required to use a third party supplier to provide broadband internet service as well as all installation and repair services for the services.<br />
# Where NCF needs to contact the third party supplier to effect an installation of a new Service or a repair to an existing Service, the Member agrees to work with NCF and the third party supplier to complete the work.<br />
# If the third party supplier levies any fees for installation or repair services, NCF will pass these fees through to the Member and the Member agrees to pay them on their next invoice. NCF will work with the Member to dispute questionable fees, however should NCF be unsuccessful in having questionable fees reversed, the Member will be required to pay them.<br />
# If the third party supplier requires the Member to be available at their premises, the Member agrees to have an adult (person 18 years of age or older) available. Should the member not make themselves available, they will not hold NCF responsible for any loss or service, wages or any other alleged loss related to the installation or repair of services.<br />
# The Member acknowledges that any contact by NCF to the third party supplier may result in a visit to the Member’s premises and may incur fees to be charged at the third party supplier’s discretion. The Member agrees that such charges to NCF will be passed along to the Member on a cost-recovery basis.<br />
<br />
==Extra Fees== <br />
# NCF is a reseller of Broadband services provided by third party suppliers. Under reseller agreements with these organizations, NCF is obligated to pay fees if the supplier deems these fees to be applicable. This normally occurs when the third party supplier deems that there are no problems with their network and/or equipment and that any issues experienced by the subscriber are a result of faulty customer provided equipment, faulty wiring or any other cause. These fees are called Diagnostic Maintenance Charges (“DMC”). The supplier may also levy other fees. NCF will pass these fees along to members subscribing to these services on a cost-recovery basis.<br />
<br />
==No Service Level Agreement==<br />
# NCF is a volunteer driven organization where much of its activities are carried out or supplemented by those volunteers. As such NCF is not in a position to offer any kind of agreement with relationship to any kind of service level. NCF will provide all Service on a best effort basis. This includes, but is not limited to:<br />
## Time frames for delivery of services<br />
## Time frames for repair of services<br />
## Time frames for responding to requests for services or repairs<br />
## Time frames for provision of technical support<br />
## Guarantees on available transfer rates – all services are offered on an "up to" basis (i.e. "up to 6 Mbps", or "up to 15 Mbps") on a best effort basis<br />
# NCF is continuously working to ensure that our “best effort” is as good as or better than similar organizations. NCF encourages Members to consider volunteering their time or effort if they wish to contribute to this organizational goal.<br />
<br />
==Limitation of Liability==<br />
# Member acknowledges that NCF does not warrant the use of its Broadband service for any particular purpose. Further NCF does not guarantee uninterrupted or error free Services or the content, availability, accuracy or any other aspect of any information including, without limitation, all data, files and all other information or content in any form or of any type, accessible or made available to or by Member or its end users through the use of the Services.<br />
# Under no circumstances will NCF or any third party providers be liable to the Member for any indirect incidental, special or consequential damages, expenses, costs, liability, loss, or damage whatsoever, including, lost profits, lost revenue, loss of data, loss of use of any information system, failure to realize expected savings or any other commercial or economic loss, whether arising in negligence, tort, statute, equity, contract, common law, or any other cause of action or legal theory even if NCF has been advised of the possibility of such loss or damage. The Member agrees, acknowledges and confirms that the limitations of liability set out in this section are fair and reasonable in the circumstances of this agreement and that NCF would not have entered into this agreement but for Member's agreement to limit NCF's and its third party providers' liability in the manner, and to the extent, provided for herein.<br />
# NCF shall be permitted from time to time to interrupt the Services in order to provide maintenance to the Services.<br />
# Member’s use of the Service is entirely their own responsibility. The Member will hold NCF harmless from any actions or inaction related to their use of the service.<br />
<br />
==Suggestions, Complaints, and Problem Resolution==<br />
NCF is a not-for-profit organization controlled by its members, and exists to serve its<br />
members and make our region a better<br />
place. If you have suggestions or complaints, please refer to [http://www.ncf.ca/ncf/board/#suggestions Making Yourself Heard] for information about<br />
reaching NCF staff and board members; their role is to serve you, as an NCF member.<br />
<br />
==See also==<br />
*[[About NCF DSL]]<br />
<br />
[[Category:DSL]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Terms_of_Service&diff=1695DSL Terms of Service2014-05-16T22:05:10Z<p>Xx174: </p>
<hr />
<div>NCF is a not-for-profit organization whose purpose is to facilitate communications for all residents in the National Capital Region. NCF has adopted a social enterprise approach by focusing its activities on the community. NCF offers broadband access to the Internet as a means of raising funds to support its activities. Ultimately, NCF is about a group of people coming together to share costs and to help each other out.<br />
<br />
Please note that these terms of service, relate only to DSL/Broadband services. All other services are covered by the [http://www.ncf.ca/ncf/registration/memberAgreement.jsp NCF general Membership agreement].<br />
<br />
In addition to this document, please take a look at [[About NCF DSL Processes]], as this contains information on what to expect when working with NCF to establish or repair a broadband service.<br />
<br />
==Applicability==<br />
# These Terms of Service apply only to Members of NCF who support NCF by subscribing to Broadband Services and do not replace any other terms or agreements under NCF's By-Laws or Membership agreements.<br />
# Broadband Services are offered only to Members of NCF. Membership in NCF is free and open to everyone. Conditions, rights and obligations of Membership are covered under separate agreements.<br />
# By subscribing to the Broadband Service offered by NCF you are supporting the not-for-profit mission and values of NCF.<br />
<br />
==Third Party Supplier==<br />
# NCF is required to use a third party supplier to provide broadband internet service as well as all installation and repair services for the services.<br />
# Where NCF needs to contact the third party supplier to effect an installation of a new Service or a repair to an existing Service, the Member agrees to work with NCF and the third party supplier to complete the work.<br />
# If the third party supplier levies any fees for installation or repair services, NCF will pass these fees through to the Member and the Member agrees to pay them on their next invoice. NCF will work with the Member to dispute questionable fees, however should NCF be unsuccessful in having questionable fees reversed, the Member will be required to pay them.<br />
# If the third party supplier requires the Member to be available at their premises, the Member agrees to have an adult (person 18 years of age or older) available. Should the member not make themselves available, they will not hold NCF responsible for any loss or service, wages or any other alleged loss related to the installation or repair of services.<br />
# The Member acknowledges that any contact by NCF to the third party supplier may result in a visit to the Member’s premises and may incur fees to be charged at the third party supplier’s discretion. The Member agrees that such charges to NCF will be passed along to the Member on a cost-recovery basis.<br />
<br />
==Extra Fees== <br />
# NCF is a reseller of Broadband services provided by third party suppliers. Under reseller agreements with these organizations, NCF is obligated to pay fees if the supplier deems these fees to be applicable. This normally occurs when the third party supplier deems that there are no problems with their network and/or equipment and that any issues experienced by the subscriber are a result of faulty customer provided equipment, faulty wiring or any other cause. These fees are called Diagnostic Maintenance Charges (“DMC”). The supplier may also levy other fees. NCF will pass these fees along to members subscribing to these services on a cost-recovery basis.<br />
<br />
==No Service Level Agreement==<br />
# NCF is a volunteer driven organization where much of its activities are carried out or supplemented by those volunteers. As such NCF is not in a position to offer any kind of agreement with relationship to any kind of service level. NCF will provide all Service on a best effort basis. This includes, but is not limited to:<br />
## Time frames for delivery of services<br />
## Time frames for repair of services<br />
## Time frames for responding to requests for services or repairs<br />
## Time frames for provision of technical support<br />
## Guarantees on available transfer rates – all services are offered on an "up to" basis (i.e. "up to 6 Mbps", or "up to 15 Mbps") on a best effort basis<br />
# NCF is continuously working to ensure that our “best effort” is as good as or better than similar organizations. NCF encourages Members to consider volunteering their time or effort if they wish to contribute to this organizational goal.<br />
<br />
==Limitation of Liability==<br />
# Member acknowledges that NCF does not warrant the use of its Broadband service for any particular purpose. Further NCF does not guarantee uninterrupted or error free Services or the content, availability, accuracy or any other aspect of any information including, without limitation, all data, files and all other information or content in any form or of any type, accessible or made available to or by Member or its end users through the use of the Services.<br />
# Under no circumstances will NCF or any third party providers be liable to the Member for any indirect incidental, special or consequential damages, expenses, costs, liability, loss, or damage whatsoever, including, lost profits, lost revenue, loss of data, loss of use of any information system, failure to realize expected savings or any other commercial or economic loss, whether arising in negligence, tort, statute, equity, contract, common law, or any other cause of action or legal theory even if NCF has been advised of the possibility of such loss or damage. The Member agrees, acknowledges and confirms that the limitations of liability set out in this section are fair and reasonable in the circumstances of this agreement and that NCF would not have entered into this agreement but for Member's agreement to limit NCF's and its third party providers' liability in the manner, and to the extent, provided for herein.<br />
# NCF shall be permitted from time to time to interrupt the Services in order to provide maintenance to the Services.<br />
# Member’s use of the Service is entirely their own responsibility. The Member will hold NCF harmless from any actions or inaction related to their use of the service.<br />
<br />
==Suggestions, Complaints, and Problem Resolution==<br />
NCF is a not-for-profit organization controlled by its members, and exists to serve its<br />
members and make our region a better<br />
place. If you have suggestions or complaints, please refer to [http://www.ncf.ca/ncf/board/#suggestions Making Yourself Heard] for information about<br />
reaching NCF staff and board members; their role is to serve you, as an NCF member.<br />
<br />
==See also==<br />
*[[About NCF DSL]]<br />
<br />
[[Category:DSL]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Terms_of_Service&diff=1694DSL Terms of Service2014-05-16T22:04:37Z<p>Xx174: /* Applicability */</p>
<hr />
<div>NCF is a not-for-profit organization whose purpose is to facilitate communications for all residents in the National Capital Region. NCF has adopted a social enterprise approach by focusing its activities on the community. NCF offers broadband access to the internet as a means of raising funds to support its activities. Ultimately, NCF is about a group of people coming together to share costs and to help each other out.<br />
<br />
Please note that these terms of service, relate only to DSL/Broadband services. All other services are covered by the [http://www.ncf.ca/ncf/registration/memberAgreement.jsp NCF general Membership agreement].<br />
<br />
In addition to this document, please take a look at [[About NCF DSL Processes]], as this contains information on what to expect when working with NCF to establish or repair a broadband service.<br />
<br />
==Applicability==<br />
# These Terms of Service apply only to Members of NCF who support NCF by subscribing to Broadband Services and do not replace any other terms or agreements under NCF's By-Laws or Membership agreements.<br />
# Broadband Services are offered only to Members of NCF. Membership in NCF is free and open to everyone. Conditions, rights and obligations of Membership are covered under separate agreements.<br />
# By subscribing to the Broadband Service offered by NCF you are supporting the not-for-profit mission and values of NCF.<br />
<br />
==Third Party Supplier==<br />
# NCF is required to use a third party supplier to provide broadband internet service as well as all installation and repair services for the services.<br />
# Where NCF needs to contact the third party supplier to effect an installation of a new Service or a repair to an existing Service, the Member agrees to work with NCF and the third party supplier to complete the work.<br />
# If the third party supplier levies any fees for installation or repair services, NCF will pass these fees through to the Member and the Member agrees to pay them on their next invoice. NCF will work with the Member to dispute questionable fees, however should NCF be unsuccessful in having questionable fees reversed, the Member will be required to pay them.<br />
# If the third party supplier requires the Member to be available at their premises, the Member agrees to have an adult (person 18 years of age or older) available. Should the member not make themselves available, they will not hold NCF responsible for any loss or service, wages or any other alleged loss related to the installation or repair of services.<br />
# The Member acknowledges that any contact by NCF to the third party supplier may result in a visit to the Member’s premises and may incur fees to be charged at the third party supplier’s discretion. The Member agrees that such charges to NCF will be passed along to the Member on a cost-recovery basis.<br />
<br />
==Extra Fees== <br />
# NCF is a reseller of Broadband services provided by third party suppliers. Under reseller agreements with these organizations, NCF is obligated to pay fees if the supplier deems these fees to be applicable. This normally occurs when the third party supplier deems that there are no problems with their network and/or equipment and that any issues experienced by the subscriber are a result of faulty customer provided equipment, faulty wiring or any other cause. These fees are called Diagnostic Maintenance Charges (“DMC”). The supplier may also levy other fees. NCF will pass these fees along to members subscribing to these services on a cost-recovery basis.<br />
<br />
==No Service Level Agreement==<br />
# NCF is a volunteer driven organization where much of its activities are carried out or supplemented by those volunteers. As such NCF is not in a position to offer any kind of agreement with relationship to any kind of service level. NCF will provide all Service on a best effort basis. This includes, but is not limited to:<br />
## Time frames for delivery of services<br />
## Time frames for repair of services<br />
## Time frames for responding to requests for services or repairs<br />
## Time frames for provision of technical support<br />
## Guarantees on available transfer rates – all services are offered on an "up to" basis (i.e. "up to 6 Mbps", or "up to 15 Mbps") on a best effort basis<br />
# NCF is continuously working to ensure that our “best effort” is as good as or better than similar organizations. NCF encourages Members to consider volunteering their time or effort if they wish to contribute to this organizational goal.<br />
<br />
==Limitation of Liability==<br />
# Member acknowledges that NCF does not warrant the use of its Broadband service for any particular purpose. Further NCF does not guarantee uninterrupted or error free Services or the content, availability, accuracy or any other aspect of any information including, without limitation, all data, files and all other information or content in any form or of any type, accessible or made available to or by Member or its end users through the use of the Services.<br />
# Under no circumstances will NCF or any third party providers be liable to the Member for any indirect incidental, special or consequential damages, expenses, costs, liability, loss, or damage whatsoever, including, lost profits, lost revenue, loss of data, loss of use of any information system, failure to realize expected savings or any other commercial or economic loss, whether arising in negligence, tort, statute, equity, contract, common law, or any other cause of action or legal theory even if NCF has been advised of the possibility of such loss or damage. The Member agrees, acknowledges and confirms that the limitations of liability set out in this section are fair and reasonable in the circumstances of this agreement and that NCF would not have entered into this agreement but for Member's agreement to limit NCF's and its third party providers' liability in the manner, and to the extent, provided for herein.<br />
# NCF shall be permitted from time to time to interrupt the Services in order to provide maintenance to the Services.<br />
# Member’s use of the Service is entirely their own responsibility. The Member will hold NCF harmless from any actions or inaction related to their use of the service.<br />
<br />
==Suggestions, Complaints, and Problem Resolution==<br />
NCF is a not-for-profit organization controlled by its members, and exists to serve its<br />
members and make our region a better<br />
place. If you have suggestions or complaints, please refer to [http://www.ncf.ca/ncf/board/#suggestions Making Yourself Heard] for information about<br />
reaching NCF staff and board members; their role is to serve you, as an NCF member.<br />
<br />
==See also==<br />
*[[About NCF DSL]]<br />
<br />
[[Category:DSL]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Processes&diff=1693DSL Processes2014-05-16T22:01:18Z<p>Xx174: </p>
<hr />
<div>The purpose of this document is to explain how NCF operates with respect to the provision and support of the DSL Broadband Service offered to NCF members. <br />
<br />
Please refer to our [[DSL Terms of Service]] for related information.<br />
<br />
==Email Address==<br />
# In order to keep costs down, NCF has automated many systems to provision, track and notify Members about the status of their Service. NCF requires that you provide and keep up-to-date at all times a working [[email]] address that you access on a regular basis in order to receive notifications about your Service.<br />
# NCF will also email notifications related to the Service to the email address provided to the Member upon signup with NCF (i.e., ID@ncf.ca where the ID is two letters followed by three numbers, e.g., aa000).<br />
<br />
==DSL Equipment==<br />
# Use of NCF Broadband Service requires that the Member provide a [[Modem Installation (DSL)|modem]] that will work with the technology employed by its third party service providers. Currently, any ADSL2+ modem should work as long as its configuration is not locked to another provider. For VDSL service, VDSL modem sold by NCF must be used. Please see our help site for configuration information.<br />
# You may elect to:<br />
## Purchase a modem from NCF at the current advertised prices. NCF will provide full support of the configuration of the modem and a 12-month (from date of purchase) replacement warranty of defective modem purchased from NCF.<br />
## Purchase and configure an ADSL2+ modem on your own. NCF provides [[Modem Configuration (DSL)|documentation]] to assist you to correctly configure your modem for use with NCF. Should you require assistance with the initial configuration of a modem that was not purchased directly from NCF, a setup fee may apply at the discretion of NCF.<br />
<br />
==Service Initiation==<br />
# When the order for Service is placed with the third party supplier, the supplier may indicate that a visit is required to your premises or they may indicate that no visit is required. This means that the supplier may or may not require access inside your premises. The supplier may also change the status of whether a visit is required from the time the order is accepted to the “installation date”. <br />
# Note for multi-dwelling (e.g., apartment/condo) buildings: the installer may only require access to the utility room or demarcation point for your building and not necessarily your apartment/unit. NCF recommends that you make arrangements with your landlord for access to the appropriate area of the building, if required.<br />
# NCF will try its best to inform you whether a premises visit is required by the supplier. This notification will be made via email or a phone call, therefore it is essential that you provide a working email address and phone number when subscribing to our Broadband Service. <br />
# Should a premises visit be required by the third party supplier, NCF highly recommends that you make yourself available (or have an individual over 18 years old available) for the third party technician.<br />
# Should you or your representative be unavailable, the third party supplier may not be able to complete the order/work required to activate your Service. In this case, NCF will work with you to reschedule an installation date with the third party supplier. If the third party supplier levies any fees for the missed visit, NCF will pass these fees along to you. Also note that rescheduling a new installation date may require another 4-5 business days time frame.<br />
<br />
==Monthly and One-time Payments==<br />
# Members will be billed for recurring services on a monthly cycle. All services are pre-paid. NCF offers billing via credit card or pre-authorized payment through auto-debit. <br />
# Failure to remit payments by the due dates may result in the suspension and/or termination of DSL Broadband Service. Should NCF terminate the DSL Broadband Service with the third party supplier, fees may apply to reactivate the service once the account is settled. These fees are levied by the third party supplier and are passed along to the Member.<br />
<br />
==Refunds==<br />
# Should NCF, through its third party supplier, be unable to provide Service for any reason when the Service is initiated:<br />
## a full refund for services will be provided to the Member.<br />
## a full refund for the modem will be provided to the Member, if the modem was purchased from NCF (as verified by the serial number) and is returned with <b>all packaging material and in the same condition in which it was sold</b>.<br />
#If you decide to cancel your service within the first 30 days, you may return any hardware (modem, filter/s) purchased from NCF (as verified by the serial number) with <b>all original packaging material and in the same condition it was sold</b> for a full refund. <br />
# Further, should NCF be unable to provide service during any time as a direct result of issues with the third party supplier provision of the service, a credit for length of time of the outage will be given to the Member. Outages or inability to use the service that is directly related to Member-provided equipment, wiring within the premises or any other factor, will not be refunded. Essentially, if we can get a refund from our supplier, then we will pass this refund on to you.<br />
<br />
==Cancellation of Services==<br />
# Members may [[DSL cancellation|cancel their service]] at any time.<br />
# NCF can not provide refunds for partial months of service. However, if you had pre-paid several months, full months beyond the month in which the cancellation occurred will be refunded at your request.<br />
# NCF requires a minimum of 5 business days to process a cancellation order. If you cancel your service on the last day of your billing cycle you will incur an extra month of charges.<br />
# Cancellation of DSL Services does not automatically cancel your membership in NCF.<br />
<br />
==See also==<br />
*[[DSL terms of service]]<br />
*[[Troubleshooting (DSL)]]<br />
<br />
[[Category:DSL]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Processes&diff=1692DSL Processes2014-05-16T21:54:18Z<p>Xx174: /* Refunds */</p>
<hr />
<div>The purpose of this document is to explain how NCF operates with respect to the provision and support of the DSL Broadband Service offered to NCF members. <br />
<br />
Please refer to our [[DSL Terms of Service]] for related information.<br />
<br />
==Email Address==<br />
<br />
# In order to keep costs down, NCF has automated many systems to provision, track and notify Members about the status of their Service. NCF requires that you provide and keep up-to-date at all times a working [[email]] address that you access on a regular basis in order to receive notifications about your Service.<br />
# NCF will also email notifications related to the Service to the email address provided to the Member upon signup with NCF (i.e., ID@ncf.ca where the ID is two letters followed by three numbers, e.g., aa000).<br />
<br />
==DSL Equipment==<br />
<br />
# Use of NCF Broadband Service requires that the Member provide a [[Modem Installation (DSL)|modem]] that will work with the technology employed by its third party service providers. Currently, any ADSL2+ modem should work as long as its configuration is not locked to another provider. For VDSL service, VDSL modem sold by NCF must be used. Please see our help site for configuration information.<br />
# You may elect to:<br />
## Purchase a modem from NCF at the current advertised prices. NCF will provide full support of the configuration of the modem and a 12-month (from date of purchase) replacement warranty of defective modem purchased from NCF.<br />
## Purchase and configure an ADSL2+ modem on your own. NCF provides [[Modem Configuration (DSL)|documentation]] to assist you to correctly configure your modem for use with NCF. Should you require assistance with the initial configuration of a modem that was not purchased directly from NCF, a setup fee may apply at the discretion of NCF.<br />
<br />
==Service Initiation==<br />
# When the order for Service is placed with the third party supplier, the supplier may indicate that a visit is required to your premises or they may indicate that no visit is required. This means that the supplier may or may not require access inside your premises. The supplier may also change the status of whether a visit is required from the time the order is accepted to the “installation date”. <br />
# Note for multi-dwelling (e.g., apartment/condo) buildings: the installer may only require access to the utility room or demarcation point for your building and not necessarily your apartment/unit. NCF recommends that you make arrangements with your landlord for access to the appropriate area of the building, if required.<br />
# NCF will try its best to inform you whether a premises visit is required by the supplier. This notification will be made via email or a phone call, therefore it is essential that you provide a working email address and phone number when subscribing to our Broadband Service. <br />
# Should a premises visit be required by the third party supplier, NCF highly recommends that you make yourself available (or have an individual over 18 years old available) for the third party technician.<br />
# Should you or your representative be unavailable, the third party supplier may not be able to complete the order/work required to activate your Service. In this case, NCF will work with you to reschedule an installation date with the third party supplier. If the third party supplier levies any fees for the missed visit, NCF will pass these fees along to you. Also note that rescheduling a new installation date may require another 4-5 business days time frame.<br />
<br />
==Monthly and One-time Payments==<br />
# Members will be billed for recurring services on a monthly cycle. All services are pre-paid. NCF offers billing via credit card or pre-authorized payment through auto-debit. <br />
# Failure to remit payments by the due dates may result in the suspension of and/or termination of DSL services. Should NCF terminate the DSL service with the third party supplier, fees may apply to reactivate the service once the account is settled. These fees are levied by the third party supplier and are passed along to you.<br />
<br />
==Refunds==<br />
# Should NCF, through its third party suppliers, be unable to provide Service for any reason when the Service is initiated:<br />
## a full refund for services will be provided to the Member.<br />
## a full refund for the modem will be provided to the Member, if the modem was purchased from NCF (as verified by the serial number) and is returned with <b>all packaging material and in the same condition in which it was sold</b>.<br />
#If you decide to cancel your service within the first 30 days, you may return any hardware (modem, filter/s) purchased from NCF (as verified by the serial number) with <b>all original packaging material and in the same condition it was sold</b> for a full refund. <br />
# Further, should NCF be unable to provide service during any time as a direct result of issues with the third party suppliers provision of the service, a credit for length of time of the outage will be given to the Member. Outages or inability to use the service that is directly related to Member-provided equipment, wiring within the premises or any other factor, will not be refunded. Essentially, if we can get a refund from our supplier, then we will pass this refund on to you.<br />
<br />
==Cancellation of Services==<br />
<br />
# Members may [[DSL cancellation|cancel their service]] at any time.<br />
# NCF can not provide refunds for partial months of service. However, if you had pre-paid several months, full months beyond the month in which the cancellation occurred will be refunded at your request.<br />
# NCF requires a minimum of 5 business days to process a cancellation order. If you cancel your service on the last day of your billing cycle you will incur an extra month of charges.<br />
# Cancellation of DSL Services does not automatically cancel your membership in NCF.<br />
<br />
==See also==<br />
*[[DSL terms of service]]<br />
*[[Troubleshooting (DSL)]]<br />
<br />
[[Category:DSL]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Processes&diff=1691DSL Processes2014-05-16T21:53:24Z<p>Xx174: /* Refunds */</p>
<hr />
<div>The purpose of this document is to explain how NCF operates with respect to the provision and support of the DSL Broadband Service offered to NCF members. <br />
<br />
Please refer to our [[DSL Terms of Service]] for related information.<br />
<br />
==Email Address==<br />
<br />
# In order to keep costs down, NCF has automated many systems to provision, track and notify Members about the status of their Service. NCF requires that you provide and keep up-to-date at all times a working [[email]] address that you access on a regular basis in order to receive notifications about your Service.<br />
# NCF will also email notifications related to the Service to the email address provided to the Member upon signup with NCF (i.e., ID@ncf.ca where the ID is two letters followed by three numbers, e.g., aa000).<br />
<br />
==DSL Equipment==<br />
<br />
# Use of NCF Broadband Service requires that the Member provide a [[Modem Installation (DSL)|modem]] that will work with the technology employed by its third party service providers. Currently, any ADSL2+ modem should work as long as its configuration is not locked to another provider. For VDSL service, VDSL modem sold by NCF must be used. Please see our help site for configuration information.<br />
# You may elect to:<br />
## Purchase a modem from NCF at the current advertised prices. NCF will provide full support of the configuration of the modem and a 12-month (from date of purchase) replacement warranty of defective modem purchased from NCF.<br />
## Purchase and configure an ADSL2+ modem on your own. NCF provides [[Modem Configuration (DSL)|documentation]] to assist you to correctly configure your modem for use with NCF. Should you require assistance with the initial configuration of a modem that was not purchased directly from NCF, a setup fee may apply at the discretion of NCF.<br />
<br />
==Service Initiation==<br />
# When the order for Service is placed with the third party supplier, the supplier may indicate that a visit is required to your premises or they may indicate that no visit is required. This means that the supplier may or may not require access inside your premises. The supplier may also change the status of whether a visit is required from the time the order is accepted to the “installation date”. <br />
# Note for multi-dwelling (e.g., apartment/condo) buildings: the installer may only require access to the utility room or demarcation point for your building and not necessarily your apartment/unit. NCF recommends that you make arrangements with your landlord for access to the appropriate area of the building, if required.<br />
# NCF will try its best to inform you whether a premises visit is required by the supplier. This notification will be made via email or a phone call, therefore it is essential that you provide a working email address and phone number when subscribing to our Broadband Service. <br />
# Should a premises visit be required by the third party supplier, NCF highly recommends that you make yourself available (or have an individual over 18 years old available) for the third party technician.<br />
# Should you or your representative be unavailable, the third party supplier may not be able to complete the order/work required to activate your Service. In this case, NCF will work with you to reschedule an installation date with the third party supplier. If the third party supplier levies any fees for the missed visit, NCF will pass these fees along to you. Also note that rescheduling a new installation date may require another 4-5 business days time frame.<br />
<br />
==Monthly and One-time Payments==<br />
# Members will be billed for recurring services on a monthly cycle. All services are pre-paid. NCF offers billing via credit card or pre-authorized payment through auto-debit. <br />
# Failure to remit payments by the due dates may result in the suspension of and/or termination of DSL services. Should NCF terminate the DSL service with the third party supplier, fees may apply to reactivate the service once the account is settled. These fees are levied by the third party supplier and are passed along to you.<br />
<br />
==Refunds==<br />
# Should NCF, through its third party suppliers, be unable to provide Service for any reason when the Service is initiated:<br />
## a full refund for services will be provided to the Member.<br />
## a full refund for the modem will be provided to the Member, if the modem was purchased from NCF (as verified by the serial number) and is returned with <b>all packaging material and in the same condition in which it was sold</b>.<br />
#If you decide to cancel your service within the first 30 days, you may return any hardware (modem, filter/s) purchased from NCF (as verified by the serial number) with <b>all original packaging material and in the same condition it was sold</b> for a full refund. <br />
# Further, should NCF be unable to provide service during any time as a direct result of issues with the third party suppliers provision of the service, a credit for length of time of the outage will be given to the Member. Outages or inability to use the service that is directly related to Member-provided equipment, or wiring within the home or any other factor, will not be refunded. Essentially, if we can get a refund from our supplier, then we will pass this refund on to you.<br />
<br />
==Cancellation of Services==<br />
<br />
# Members may [[DSL cancellation|cancel their service]] at any time.<br />
# NCF can not provide refunds for partial months of service. However, if you had pre-paid several months, full months beyond the month in which the cancellation occurred will be refunded at your request.<br />
# NCF requires a minimum of 5 business days to process a cancellation order. If you cancel your service on the last day of your billing cycle you will incur an extra month of charges.<br />
# Cancellation of DSL Services does not automatically cancel your membership in NCF.<br />
<br />
==See also==<br />
*[[DSL terms of service]]<br />
*[[Troubleshooting (DSL)]]<br />
<br />
[[Category:DSL]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Processes&diff=1690DSL Processes2014-05-16T21:51:23Z<p>Xx174: /* Refunds */</p>
<hr />
<div>The purpose of this document is to explain how NCF operates with respect to the provision and support of the DSL Broadband Service offered to NCF members. <br />
<br />
Please refer to our [[DSL Terms of Service]] for related information.<br />
<br />
==Email Address==<br />
<br />
# In order to keep costs down, NCF has automated many systems to provision, track and notify Members about the status of their Service. NCF requires that you provide and keep up-to-date at all times a working [[email]] address that you access on a regular basis in order to receive notifications about your Service.<br />
# NCF will also email notifications related to the Service to the email address provided to the Member upon signup with NCF (i.e., ID@ncf.ca where the ID is two letters followed by three numbers, e.g., aa000).<br />
<br />
==DSL Equipment==<br />
<br />
# Use of NCF Broadband Service requires that the Member provide a [[Modem Installation (DSL)|modem]] that will work with the technology employed by its third party service providers. Currently, any ADSL2+ modem should work as long as its configuration is not locked to another provider. For VDSL service, VDSL modem sold by NCF must be used. Please see our help site for configuration information.<br />
# You may elect to:<br />
## Purchase a modem from NCF at the current advertised prices. NCF will provide full support of the configuration of the modem and a 12-month (from date of purchase) replacement warranty of defective modem purchased from NCF.<br />
## Purchase and configure an ADSL2+ modem on your own. NCF provides [[Modem Configuration (DSL)|documentation]] to assist you to correctly configure your modem for use with NCF. Should you require assistance with the initial configuration of a modem that was not purchased directly from NCF, a setup fee may apply at the discretion of NCF.<br />
<br />
==Service Initiation==<br />
# When the order for Service is placed with the third party supplier, the supplier may indicate that a visit is required to your premises or they may indicate that no visit is required. This means that the supplier may or may not require access inside your premises. The supplier may also change the status of whether a visit is required from the time the order is accepted to the “installation date”. <br />
# Note for multi-dwelling (e.g., apartment/condo) buildings: the installer may only require access to the utility room or demarcation point for your building and not necessarily your apartment/unit. NCF recommends that you make arrangements with your landlord for access to the appropriate area of the building, if required.<br />
# NCF will try its best to inform you whether a premises visit is required by the supplier. This notification will be made via email or a phone call, therefore it is essential that you provide a working email address and phone number when subscribing to our Broadband Service. <br />
# Should a premises visit be required by the third party supplier, NCF highly recommends that you make yourself available (or have an individual over 18 years old available) for the third party technician.<br />
# Should you or your representative be unavailable, the third party supplier may not be able to complete the order/work required to activate your Service. In this case, NCF will work with you to reschedule an installation date with the third party supplier. If the third party supplier levies any fees for the missed visit, NCF will pass these fees along to you. Also note that rescheduling a new installation date may require another 4-5 business days time frame.<br />
<br />
==Monthly and One-time Payments==<br />
# Members will be billed for recurring services on a monthly cycle. All services are pre-paid. NCF offers billing via credit card or pre-authorized payment through auto-debit. <br />
# Failure to remit payments by the due dates may result in the suspension of and/or termination of DSL services. Should NCF terminate the DSL service with the third party supplier, fees may apply to reactivate the service once the account is settled. These fees are levied by the third party supplier and are passed along to you.<br />
<br />
==Refunds==<br />
# Should NCF, through its third party suppliers, be unable to provide Service for any reason when the Service is initiated:<br />
## a full refund for services will be provided to the Member.<br />
## a full refund for the modem will be provided to the Member, if the modem was purchased from NCF (as verified by the serial number) and is returned with <b>all packaging material and in the same condition in which it was sold</b>.<br />
#If you decide to cancel your service within the first 30 days, you may return any hardware (modem, filter/s) purchased from NCF (as verified by the serial number) with <b>all original packaging material and in the same condition it was sold</b> for a full refund. <br />
# Further, should NCF be unable to provide service during any time as a direct result of issues with the third party suppliers provision of the service, a credit for length of time of the outage will be given to the Member. Outages or inability to use the service that is directly related to Member provided equipment, even if purchased from NCF, or wiring within the home or any other factor, will not be refunded. Essentially, if we can get a refund from our supplier, then we will pass this refund on to you.<br />
<br />
==Cancellation of Services==<br />
<br />
# Members may [[DSL cancellation|cancel their service]] at any time.<br />
# NCF can not provide refunds for partial months of service. However, if you had pre-paid several months, full months beyond the month in which the cancellation occurred will be refunded at your request.<br />
# NCF requires a minimum of 5 business days to process a cancellation order. If you cancel your service on the last day of your billing cycle you will incur an extra month of charges.<br />
# Cancellation of DSL Services does not automatically cancel your membership in NCF.<br />
<br />
==See also==<br />
*[[DSL terms of service]]<br />
*[[Troubleshooting (DSL)]]<br />
<br />
[[Category:DSL]]</div>Xx174https://help.ncf.ca/index.php?title=DSL_Processes&diff=1689DSL Processes2014-05-16T21:49:31Z<p>Xx174: /* Refunds */</p>
<hr />
<div>The purpose of this document is to explain how NCF operates with respect to the provision and support of the DSL Broadband Service offered to NCF members. <br />
<br />
Please refer to our [[DSL Terms of Service]] for related information.<br />
<br />
==Email Address==<br />
<br />
# In order to keep costs down, NCF has automated many systems to provision, track and notify Members about the status of their Service. NCF requires that you provide and keep up-to-date at all times a working [[email]] address that you access on a regular basis in order to receive notifications about your Service.<br />
# NCF will also email notifications related to the Service to the email address provided to the Member upon signup with NCF (i.e., ID@ncf.ca where the ID is two letters followed by three numbers, e.g., aa000).<br />
<br />
==DSL Equipment==<br />
<br />
# Use of NCF Broadband Service requires that the Member provide a [[Modem Installation (DSL)|modem]] that will work with the technology employed by its third party service providers. Currently, any ADSL2+ modem should work as long as its configuration is not locked to another provider. For VDSL service, VDSL modem sold by NCF must be used. Please see our help site for configuration information.<br />
# You may elect to:<br />
## Purchase a modem from NCF at the current advertised prices. NCF will provide full support of the configuration of the modem and a 12-month (from date of purchase) replacement warranty of defective modem purchased from NCF.<br />
## Purchase and configure an ADSL2+ modem on your own. NCF provides [[Modem Configuration (DSL)|documentation]] to assist you to correctly configure your modem for use with NCF. Should you require assistance with the initial configuration of a modem that was not purchased directly from NCF, a setup fee may apply at the discretion of NCF.<br />
<br />
==Service Initiation==<br />
# When the order for Service is placed with the third party supplier, the supplier may indicate that a visit is required to your premises or they may indicate that no visit is required. This means that the supplier may or may not require access inside your premises. The supplier may also change the status of whether a visit is required from the time the order is accepted to the “installation date”. <br />
# Note for multi-dwelling (e.g., apartment/condo) buildings: the installer may only require access to the utility room or demarcation point for your building and not necessarily your apartment/unit. NCF recommends that you make arrangements with your landlord for access to the appropriate area of the building, if required.<br />
# NCF will try its best to inform you whether a premises visit is required by the supplier. This notification will be made via email or a phone call, therefore it is essential that you provide a working email address and phone number when subscribing to our Broadband Service. <br />
# Should a premises visit be required by the third party supplier, NCF highly recommends that you make yourself available (or have an individual over 18 years old available) for the third party technician.<br />
# Should you or your representative be unavailable, the third party supplier may not be able to complete the order/work required to activate your Service. In this case, NCF will work with you to reschedule an installation date with the third party supplier. If the third party supplier levies any fees for the missed visit, NCF will pass these fees along to you. Also note that rescheduling a new installation date may require another 4-5 business days time frame.<br />
<br />
==Monthly and One-time Payments==<br />
# Members will be billed for recurring services on a monthly cycle. All services are pre-paid. NCF offers billing via credit card or pre-authorized payment through auto-debit. <br />
# Failure to remit payments by the due dates may result in the suspension of and/or termination of DSL services. Should NCF terminate the DSL service with the third party supplier, fees may apply to reactivate the service once the account is settled. These fees are levied by the third party supplier and are passed along to you.<br />
<br />
==Refunds==<br />
# Should NCF, through its third party suppliers, be unable to provide Service for any reason when the Service is initiated:<br />
## a full refund for services will be provided to the Member.<br />
## a full refund for the modem will be provided to the Member, if the modem was purchased from NCF (as verified by the serial number) and is returned with <b>all packaging material and in the same condition in which it was sold.</b><br />
#If you decide to cancel your service within the first 30 days, you may return any hardware purchased from NCF (as verified by the serial number) with all original packaging material and in the same condition it was sold for a full refund. <br />
# Further, should NCF be unable to provide service during any time as a direct result of issues with the third party suppliers provision of the service, a credit for length of time of the outage will be given to the Member. Outages or inability to use the service that is directly related to Member provided equipment, even if purchased from NCF, or wiring within the home or any other factor, will not be refunded. Essentially, if we can get a refund from our supplier, then we will pass this refund on to you.<br />
<br />
==Cancellation of Services==<br />
<br />
# Members may [[DSL cancellation|cancel their service]] at any time.<br />
# NCF can not provide refunds for partial months of service. However, if you had pre-paid several months, full months beyond the month in which the cancellation occurred will be refunded at your request.<br />
# NCF requires a minimum of 5 business days to process a cancellation order. If you cancel your service on the last day of your billing cycle you will incur an extra month of charges.<br />
# Cancellation of DSL Services does not automatically cancel your membership in NCF.<br />
<br />
==See also==<br />
*[[DSL terms of service]]<br />
*[[Troubleshooting (DSL)]]<br />
<br />
[[Category:DSL]]</div>Xx174