https://help.ncf.ca/api.php?action=feedcontributions&user=Fy792&feedformat=atomSupport - User contributions [en]2024-03-28T12:01:30ZUser contributionsMediaWiki 1.36.4https://help.ncf.ca/index.php?title=Payments_and_Donations&diff=6756Payments and Donations2019-02-28T15:11:27Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:My Account Options}} </div><br />
= Visa or Mastercard (Credit or Debit Card) =<br />
== Online - One-time Payments ==<br />
{{Template:Back to the Top}}<br />
1. Visit the [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donations & Payments] page. You will be using your member ID only and [[password]] to sign in. (This is the password you chose at sign-up)<br />
<br />
2.Click on [https://www.ncf.ca/ncf/donate/ccOnline.jsp?mode=service Pay for DSL Service](as an example). You can also pay for [https://www.ncf.ca/ncf/donate/ccOnline.jsp?mode=hardware DSL Hardware] or [https://www.ncf.ca/ncf/donate/ make a donation] this way.<br />
*Top, middle of the page as circled in red in this photo.[[File:Choosepaymentmethod.png|alt=Payment and Donations page|none|thumb|544x544px|Payment and Donations page]]<br />
<br />
3. Fill in the requested information (amount of your bill, credit card information, and click continue).<br />
[[File:Paymentinfo.png|alt=Credit Card Payment Page|none|thumb|584x584px|Credit Card Payment Page]]<br />
<br />
4. The next page will ask you to confirm the payment. The next will give you a confirmation that the transaction went through, along with a transaction number.<br />
<br />
[[Category:Billing]]<br />
[[Category:Account & Membership]]<br />
<br />
== By Phone ==<br />
{{Template:Back to the Top}}<br />
Our office hours are 8am to 7pm from Monday to Friday, and 10am to 5pm on Saturday. Please have the following information handy when you call [tel:613-721-1773 613-721-1773] ext0:<br />
# Your NCF account ID (e.g. ab123)<br />
# Indicate if you want your card to be sure for a one-time payments or donations vs recurring payments or donations. <br />
# Your VISA or MasterCard card number<br />
# Your card's expiry date<br />
# Your name as it appears on the card<br />
<br />
= Cash or Debit =<br />
You can make a Cash or Debit payment or donation in person at the NCF office:<br />
<br />
{{Template:ContactUs}}<br />
<br />
= Cheque =<br />
{{Template:Back to the Top}}<br />
Please make the cheque payable to either '''NCF''' or '''National Capital FreeNet''', and include your name and account ID (e.g. ab123) with the cheque in the envelope. <br />
<br />
You can mail it to the NCF office or drop it off at our office in person:<br />
<br />
{{Template:ContactUs}}<br />
<br />
Thank you for being one of the thousands of people helping to make our region a better place to live.<br />
<br />
= E-Transfer =<br />
You can make a payment or donation by etransfer. To pay via etransfer:<br />
* Send e-transfers to '''etransfer@ncf.ca'''<br />
* No security question is required.<br />
* memo: '''aa000''' (your NCF account ID)<br />
Your payment will be applied to your NCF account in one business day of receiving it.</div>Fy792https://help.ncf.ca/index.php?title=File:Choosepaymentmethod.png&diff=6755File:Choosepaymentmethod.png2019-02-28T15:09:37Z<p>Fy792: Fy792 uploaded a new version of File:Choosepaymentmethod.png</p>
<hr />
<div>For one time payment article</div>Fy792https://help.ncf.ca/index.php?title=Payments_and_Donations&diff=6754Payments and Donations2019-02-28T15:05:47Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:My Account Options}} </div><br />
= Visa or Mastercard (Credit or Debit Card) =<br />
== Online - One-time Payments ==<br />
{{Template:Back to the Top}}<br />
1. Visit the [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donations & Payments] page. You will be using your member ID only and [[password]] to sign in. (This is the password you chose at sign-up)<br />
<br />
2.Click on [https://www.ncf.ca/ncf/donate/ccOnline.jsp?mode=service Pay for DSL Service](as an example). You can also pay for [https://www.ncf.ca/ncf/donate/ccOnline.jsp?mode=hardware DSL Hardware] or [https://www.ncf.ca/ncf/donate/ make a donation] this way.<br />
*Top, middle of the page as circled in red in this photo.<br />[[File:Choosepaymentmethod.png|544x544px]]<br />
<br />
3. Fill in the requested information (amount of your bill, credit card information, and click continue).<br />
[[File:Paymentinfo.png|584x584px]]<br />
<br />
<br />
4. The next page will ask you to confirm the payment. The next will give you a confirmation that the transaction went through, along with a transaction number.<br />
<br />
[[Category:Billing]]<br />
[[Category:Account & Membership]]<br />
<br />
== By Phone ==<br />
{{Template:Back to the Top}}<br />
Our office hours are 8am to 7pm from Monday to Friday, and 10am to 5pm on Saturday. Please have the following information handy when you call [tel:613-721-1773 613-721-1773] ext0:<br />
# Your NCF account ID (e.g. ab123)<br />
# Indicate if you want your card to be sure for a one-time payments or donations vs recurring payments or donations. <br />
# Your VISA or MasterCard card number<br />
# Your card's expiry date<br />
# Your name as it appears on the card<br />
<br />
= Cash or Debit =<br />
You can make a Cash or Debit payment or donation in person at the NCF office:<br />
<br />
{{Template:ContactUs}}<br />
<br />
= Cheque =<br />
{{Template:Back to the Top}}<br />
Please make the cheque payable to either '''NCF''' or '''National Capital FreeNet''', and include your name and account ID (e.g. ab123) with the cheque in the envelope. <br />
<br />
You can mail it to the NCF office or drop it off at our office in person:<br />
<br />
{{Template:ContactUs}}<br />
<br />
Thank you for being one of the thousands of people helping to make our region a better place to live.<br />
<br />
= E-Transfer =<br />
You can make a payment or donation by etransfer. To pay via etransfer:<br />
* Send e-transfers to '''etransfer@ncf.ca'''<br />
* No security question is required.<br />
* memo: '''aa000''' (your NCF account ID)<br />
Your payment will be applied to your NCF account in one business day of receiving it.</div>Fy792https://help.ncf.ca/index.php?title=Payments_and_Donations&diff=6753Payments and Donations2019-02-28T15:00:55Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:My Account Options}} </div><br />
= Visa or Mastercard (Credit or Debit Card) =<br />
== Online - One-time Payments ==<br />
{{Template:Back to the Top}}<br />
1. Navigate to the [https://start.ncf.ca start.ncf.ca]<br />
2. Sign in with your credentials.<br />
* You will be using your member ID only and [[password]] to sign in. (This is the password you chose at sign-up)<br />
<br />
[[File:Entercredentials.png|544x544px]]<br />
<br />
3. Click on [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donations & Payments]. It is in the bottom left of the page as circled in red in this photo.<br />
<br />
<br />
[[File:Startpage.png|545x545px]]<br />
<br />
4.Click on Pay for DSL Service(as an example). You can also pay for DSL Hardware or make a donation this way.<br />
*Top, middle of the page as circled in red in this photo.<br />
<br />
<br />
[[File:Choosepaymentmethod.png|544x544px]]<br />
<br />
5.Fill in the requested information (amount of your bill, credit card information, and click continue).<br />
<br />
<br />
[[File:Paymentinfo.png|584x584px]]<br />
<br />
<br />
7. The next page will ask you to confirm the payment. The next will give you a confirmation that the transaction went through, along with a transaction number.<br />
<br />
[[Category:Billing]]<br />
[[Category:Account & Membership]]<br />
<br />
== By Phone ==<br />
{{Template:Back to the Top}}<br />
Our office hours are 8am to 7pm from Monday to Friday, and 10am to 5pm on Saturday. Please have the following information handy when you call [tel:613-721-1773 613-721-1773] ext0:<br />
# Your NCF account ID (e.g. ab123)<br />
# Indicate if you want your card to be sure for a one-time payments or donations vs recurring payments or donations. <br />
# Your VISA or MasterCard card number<br />
# Your card's expiry date<br />
# Your name as it appears on the card<br />
<br />
= Cash or Debit =<br />
You can make a Cash or Debit payment or donation in person at the NCF office:<br />
<br />
{{Template:ContactUs}}<br />
<br />
= Cheque =<br />
{{Template:Back to the Top}}<br />
Please make the cheque payable to either '''NCF''' or '''National Capital FreeNet''', and include your name and account ID (e.g. ab123) with the cheque in the envelope. <br />
<br />
You can mail it to the NCF office or drop it off at our office in person:<br />
<br />
{{Template:ContactUs}}<br />
<br />
Thank you for being one of the thousands of people helping to make our region a better place to live.<br />
<br />
= E-Transfer =<br />
You can make a payment or donation by etransfer. To pay via etransfer:<br />
* Send e-transfers to '''etransfer@ncf.ca'''<br />
* No security question is required.<br />
* memo: '''aa000''' (your NCF account ID)<br />
Your payment will be applied to your NCF account in one business day of receiving it.</div>Fy792https://help.ncf.ca/index.php?title=Billing_FAQ&diff=6752Billing FAQ2019-02-28T14:58:35Z<p>Fy792: /* How can I make payments to NCF? */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:My Support Options}} </div><br />
== How do I move my DSL to a new address? ==<br />
<br />
* Check that your new address has DSL available by filling out the yellow box on our [https://www.ncf.ca/ncf/registration/dsl/ registration form] or by calling our help desk. We only offer DSL service in Ontario and Québec.<br />
* We need at least 5 business days notice to schedule the installation. Typically, someone needs to be home for the installation, so let us know if there is a day you prefer, and your preference of morning (8am - 12pm), afternoon (12pm - 5pm), or evening (5pm - 9pm). Note that only morning or afternoon appointments are available on Saturday, and Sundays and holidays are not available.<br />
* There is a DSL install fee to move your service, refer to our [pricing page](link to rates page) for the current price. Since the same fee applies to any changes to DSL, it's a good time to change the speed of your plan when you are moving since you are already paying the fee.<br />
* You can [https://www.ncf.ca/ncf/support/officeMsg.jsp?subjKey=DSLMove&submitIntro=true request the move through our website] or by calling the help desk.<br />
<br />
== What is the return policy for modems purchased from NCF? ==<br />
<br />
* New modems can be returned for a refund within 30 days and can be replaced under warranty within 1 year<br />
* Refurbished modems and routers can be returned for a refund within 30 days and can be replaced under warranty within 90 days<br />
<br />
== How can I make payments to NCF? ==<br />
<br />
* We can take automatic payments for your monthly bill from a Visa, MasterCard, or from your bank account if you provide us the account number or a void cheque.<br />
* You can make one-time payments by phone or [https://www.ncf.ca/ncf/home/tools/showAccount.jsp online by credit card] or e-transfer. To pay via etransfer:<br />
** Send e-transfers to '''etransfer@ncf.ca'''<br />
** No security question is required.<br />
** memo: '''aa000''' (your NCF account ID)<br />
* You can also make payments in our office by cash, debit, Visa, MasterCard, cheque. We also accept post-dated cheques for each month of service.<br />
** In office payment for hardware and for the installation fee can only be made by cash, debit, or credit card.<br />
Learn more about your [[Payments and Donations|payment and donation options]].<br />
<br />
== Is there a fine/interest on late payment? ==<br />
<br />
* No. Currently there is no fines/interest associated with late payment, however, for DSL accounts that owe more than $20 will have their account disabled and not have service after three email alerts are sent to the member.<br />
<br />
== Why is my account disabled? ==<br />
<br />
* Members who owe balance ($20 or more) on their account will have their DSL account disabled after 10 business days and 3 consecutive email alerts are sent to the member.<br />
* Members who have their DSL account in disabled state for 45 days will have their account permanently disabled and removed.<br />
<br />
== What is the cancellation policy? ==<br />
<br />
* Members can cancel their DSL service or account at anytime. Refund is provided for the unused days in the billing period or the member can donate the balance to NCF.<br />
* When we receive your cancellation, we'll send a confirmation email for your records. If you don't receive a confirmation email, assume that we did not receive your request to cancel your service and that we will continue to bill the monthly fee.<br />
* At NCF there is no long-term contract, no penalty fees, no hassles or need to return your modem (it's yours, you own it, you keep it!) and no high-pressure sales pitches.<br />
* Cancellation of DSL services does not automatically cancel your NCF membership.<br />
<br />
== Will I get refunds for unused DSL services? ==<br />
<br />
Should NCF, through its third party supplier, be unable to provide service for any reason when the service is initiated:<br />
* A full refund for services will be provided to the member.<br />
* A full refund for the modem will be provided to the member, if the modem was purchased from NCF (as verified by the serial number) and is returned within 30 days of the purchase date with all packaging material and in the same condition in which it was sold.<br />
<br />
* Should NCF be unable to provide service during any time as a direct result of issues with the third party supplier provision of the service, a credit for length of time of the outage will be given to the member.<br />
<br />
* Outages or inability to use the service that is directly related to member-provided equipment, wiring within the premises or any other factor, will not be refunded or credited. Essentially, if we can get a refund from our supplier, then we will pass this refund on to you.<br />
<br />
== How do I suspend my DSL service when I won't be using it? ==<br />
<br />
* We can suspend your service so you don't pay the full price, but we still need to charge $20 per month, plus the dry-loop fee if applicable, to maintain the connection on your line.<br />
* If you'll be away for more than about 2 months, it's less expensive to disconnect the service and reconnect it when you return, since you pay only the activation fee instead of the monthly connection fee. In this case, we need 5 business days notice to schedule the re-connection.<br />
<br />
[[Category:Billing]]<br />
[[Category:Policy and Procedures]]</div>Fy792https://help.ncf.ca/index.php?title=Payments_and_Donations&diff=6751Payments and Donations2019-02-28T14:56:54Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:My Account Options}} </div><br />
<br />
= Cash or Debit =<br />
You can make a Cash or Debit payment or donation in person at the NCF office:<br />
<br />
{{Template:ContactUs}}<br />
<br />
= E-Transfer =<br />
You can make a payment or donation by etransfer. To pay via etransfer:<br />
* Send e-transfers to '''etransfer@ncf.ca'''<br />
* No security question is required.<br />
* memo: '''aa000''' (your NCF account ID)<br />
Your payment will be applied to your NCF account in one business day of receiving it.<br />
<br />
= Cheque =<br />
{{Template:Back to the Top}}<br />
Please make the cheque payable to either '''NCF''' or '''National Capital FreeNet''', and include your name and account ID (e.g. ab123) with the cheque in the envelope. <br />
<br />
You can mail it to the NCF office or drop it off at our office in person:<br />
<br />
{{Template:ContactUs}}<br />
<br />
Thank you for being one of the thousands of people helping to make our region a better place to live.<br />
<br />
= Visa or Mastercard (Credit or Debit Card) =<br />
== Online - One-time Payments ==<br />
{{Template:Back to the Top}}<br />
1. Navigate to the [https://start.ncf.ca start.ncf.ca]<br />
2. Sign in with your credentials.<br />
* You will be using your member ID only and [[password]] to sign in. (This is the password you chose at sign-up)<br />
<br />
[[File:Entercredentials.png|544x544px]]<br />
<br />
3. Click on [https://www.ncf.ca/ncf/home/tools/showAccount.jsp Donations & Payments]. It is in the bottom left of the page as circled in red in this photo.<br />
<br />
<br />
[[File:Startpage.png|545x545px]]<br />
<br />
4.Click on Pay for DSL Service(as an example). You can also pay for DSL Hardware or make a donation this way.<br />
*Top, middle of the page as circled in red in this photo.<br />
<br />
<br />
[[File:Choosepaymentmethod.png|544x544px]]<br />
<br />
5.Fill in the requested information (amount of your bill, credit card information, and click continue).<br />
<br />
<br />
[[File:Paymentinfo.png|584x584px]]<br />
<br />
<br />
7. The next page will ask you to confirm the payment. The next will give you a confirmation that the transaction went through, along with a transaction number.<br />
<br />
[[Category:Billing]]<br />
[[Category:Account & Membership]]<br />
<br />
== By Phone ==<br />
{{Template:Back to the Top}}<br />
Our office hours are 8am to 7pm from Monday to Friday, and 10am to 5pm on Saturday. Please have the following information handy when you call [tel:613-721-1773 613-721-1773] ext0:<br />
# Your NCF account ID (e.g. ab123)<br />
# Indicate if you want your card to be sure for a one-time payments or donations vs recurring payments or donations. <br />
# Your VISA or MasterCard card number<br />
# Your card's expiry date<br />
# Your name as it appears on the card</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6714TP-Link TD-W9970 Configuration2019-02-22T18:40:51Z<p>Fy792: /* ADSL Settings */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Routed=<br />
The TP-Link TD-W9970 modem router supports both ADSL and VDSL, and switches automatically to match the line it is connected to. <br />
<br />
==VDSL Settings==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
'''Quick Setup'''{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Finish'''<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_35_1_d, right-hand side of table)<br />
<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== ADSL Settings ==<br />
c<br />
<br />
Moving on now to add settings for ADSL. ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Then click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# WAN Service Setup<br />
## Connection Type: '''PPPoE'''<br />
## PPP Username: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
## PPP Password: '''••••••••''' (your NCF DSL Password)<br />
## Confirm password: '''••••••••'''<br />
## Enable IPv4: '''selected'''<br />
## Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
## Enable SPI Firewall: '''selected'''<br />
## Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Unresponsive DNS Fix ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== UPnP ==<br />
{{Template:Back_to_the_Top}}<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
== Time Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
== Manage Control==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
== CWMP Settings ==<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==VDSL Settings==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Quick Setup'''.<br />
<br />
'''DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
== ADSL Settings ==<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
Follow the instructions in [[#Manage Control|Manage Control]] to secure your modem.<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6713TP-Link TD-W9970 Configuration2019-02-22T18:39:53Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Routed=<br />
The TP-Link TD-W9970 modem router supports both ADSL and VDSL, and switches automatically to match the line it is connected to. <br />
<br />
==VDSL Settings==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
'''Quick Setup'''{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Finish'''<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_35_1_d, right-hand side of table)<br />
<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== ADSL Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL. ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Then click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Settings'''<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# WAN Service Setup<br />
## Connection Type: '''PPPoE'''<br />
## PPP Username: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
## PPP Password: '''••••••••''' (your NCF DSL Password)<br />
## Confirm password: '''••••••••'''<br />
## Enable IPv4: '''selected'''<br />
## Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
## Enable SPI Firewall: '''selected'''<br />
## Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Unresponsive DNS Fix ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== UPnP ==<br />
{{Template:Back_to_the_Top}}<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
== Time Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
== Manage Control==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
== CWMP Settings ==<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==VDSL Settings==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Quick Setup'''.<br />
<br />
'''DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
== ADSL Settings ==<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
Follow the instructions in [[#Manage Control|Manage Control]] to secure your modem.<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6712TP-Link TD-W9970 Configuration2019-02-22T18:28:57Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Routed=<br />
The TP-Link TD-W9970 modem router supports both ADSL and VDSL, and switches automatically to match the line it is connected to. <br />
<br />
==VDSL Settings==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
'''Quick Setup'''{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== ADSL Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Settings'''<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Unresponsive DNS Fix ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== UPnP ==<br />
{{Template:Back_to_the_Top}}<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
== Time Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
== Manage Control==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
== CWMP Settings ==<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==VDSL Settings==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Quick Setup'''.<br />
<br />
'''DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
== ADSL Settings ==<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
Follow the instructions in [[#Manage Control|Manage Control]] to secure your modem.<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6711TP-Link TD-W9970 Configuration2019-02-22T18:23:56Z<p>Fy792: /* Quick Setup */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==VDSL Settings==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
'''Quick Setup'''{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== ADSL Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Settings'''<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Unresponsive DNS Fix ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== UPnP ==<br />
{{Template:Back_to_the_Top}}<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
== Time Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
== Manage Control==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
== CWMP Settings ==<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==VDSL Settings==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Quick Setup'''.<br />
<br />
'''DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
== Add ADSL Settings ==<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
Follow the instructions in [[#Manage Control|Manage Control]] to secure your modem.<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6710TP-Link TD-W9970 Configuration2019-02-22T18:23:27Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==VDSL Settings==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
'''Quick Setup'''{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== ADSL Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Settings'''<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Unresponsive DNS Fix ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== UPnP ==<br />
{{Template:Back_to_the_Top}}<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
== Time Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
== Manage Control==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
== CWMP Settings ==<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Quick Setup'''.<br />
<br />
'''DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
== Add ADSL Settings ==<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
Follow the instructions in [[#Manage Control|Manage Control]] to secure your modem.<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6709TP-Link TD-W9970 Configuration2019-02-22T18:21:38Z<p>Fy792: /* Add Settings for ADSL */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==VDSL Settings==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
'''Quick Setup'''{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Settings'''<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== UPnP ==<br />
{{Template:Back_to_the_Top}}<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
== Time Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
== Manage Control==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
== CWMP Settings ==<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Quick Setup'''.<br />
<br />
'''DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
== Add ADSL Settings ==<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6708TP-Link TD-W9970 Configuration2019-02-22T18:20:47Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==VDSL Settings==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
'''Quick Setup'''{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''DSL WAN Interface'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== UPnP ==<br />
{{Template:Back_to_the_Top}}<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
== Time Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
== Manage Control==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
== CWMP Settings ==<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Quick Setup'''.<br />
<br />
'''DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
== Add ADSL Settings ==<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6707TP-Link TD-W9970 Configuration2019-02-22T18:17:17Z<p>Fy792: /* Add ADSL Settings */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
===DSL WAN Interface ===<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
===WAN Settings===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== UPnP ==<br />
{{Template:Back_to_the_Top}}<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
== Time Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
== Manage Control==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
== CWMP Settings ==<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Quick Setup'''.<br />
<br />
'''DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
== Add ADSL Settings ==<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6706TP-Link TD-W9970 Configuration2019-02-22T18:16:10Z<p>Fy792: /* Configure as bridge */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
===DSL WAN Interface ===<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
===WAN Settings===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== UPnP ==<br />
{{Template:Back_to_the_Top}}<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
== Time Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
== Manage Control==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
== CWMP Settings ==<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Quick Setup'''.<br />
<br />
'''DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
<br />
=== Add ADSL Settings ===<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6705TP-Link TD-W9970 Configuration2019-02-22T18:15:06Z<p>Fy792: /* WAN Settings */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
===DSL WAN Interface ===<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
===WAN Settings===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== UPnP ==<br />
{{Template:Back_to_the_Top}}<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
== Time Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
== Manage Control==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
== CWMP Settings ==<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Quick Setup'''.<br />
<br />
=== DSL ===<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
=== Confirm ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
<br />
=== Add ADSL Setting ===<br />
'''WAN Settings'''{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6704TP-Link TD-W9970 Configuration2019-02-22T18:13:40Z<p>Fy792: /* Quick Setup */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
===DSL WAN Interface ===<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
===WAN Settings===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== UPnP ==<br />
{{Template:Back_to_the_Top}}<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
== Time Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
== Manage Control==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
== CWMP Settings ==<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Quick Setup'''.<br />
<br />
=== DSL ===<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
=== Confirm ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
<br />
=== WAN Settings ===<br />
{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6703TP-Link TD-W9970 Configuration2019-02-22T18:12:39Z<p>Fy792: /* Additional Settings */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
===DSL WAN Interface ===<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
===WAN Settings===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== UPnP ==<br />
{{Template:Back_to_the_Top}}<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
== Time Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
== Manage Control==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
== CWMP Settings ==<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
=== DSL ===<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
=== Confirm ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
<br />
=== WAN Settings ===<br />
{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6702TP-Link TD-W9970 Configuration2019-02-22T18:10:11Z<p>Fy792: /* DHCP Settings */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
===DSL WAN Interface ===<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
===WAN Settings===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
===Turn on the Firewall===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
=== DSL ===<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
=== Confirm ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
<br />
=== WAN Settings ===<br />
{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6701TP-Link TD-W9970 Configuration2019-02-22T18:08:35Z<p>Fy792: /* Quick Setup */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
'''Region and Time Zone'''{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Auto Detection'''{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''DSL'''{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''PPPoE'''{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''3G/4G'''{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Wireless'''{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Confirm'''{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Complete'''{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
===DSL WAN Interface ===<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
===WAN Settings===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== DHCP Settings ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
===Turn on the Firewall===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
=== DSL ===<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
=== Confirm ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
<br />
=== WAN Settings ===<br />
{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6700TP-Link TD-W9970 Configuration2019-02-22T18:06:32Z<p>Fy792: /* DSL WAN Interface */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
===DSL WAN Interface ===<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
===WAN Settings===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== DHCP Settings ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
===Turn on the Firewall===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
=== DSL ===<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
=== Confirm ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
<br />
=== WAN Settings ===<br />
{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6699TP-Link TD-W9970 Configuration2019-02-22T18:03:50Z<p>Fy792: /* WAN Settings */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
====WAN Settings====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== DHCP Settings ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
===Turn on the Firewall===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
=== DSL ===<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
=== Confirm ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
<br />
=== WAN Settings ===<br />
{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
#* VPI: '''0'''<br />
#* VCI: '''35'''<br />
# WAN Service Setup, enter...<br />
#* Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6698TP-Link TD-W9970 Configuration2019-02-22T18:02:42Z<p>Fy792: /* Confirm */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
====WAN Settings====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== DHCP Settings ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
===Turn on the Firewall===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
=== DSL ===<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
=== Confirm ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
# On the '''DSL WAN Interface''' page click '''Add'''<br />
<br />
=== WAN Settings ===<br />
{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6697TP-Link TD-W9970 Configuration2019-02-22T18:00:46Z<p>Fy792: /* Confirm */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
====WAN Settings====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== DHCP Settings ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
===Turn on the Firewall===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
=== DSL ===<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
=== Confirm ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== WAN Settings ===<br />
{{Template:Back_to_the_Top}}<br />
# DSL Modulation Type: select '''ADSL'''<br />
<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6696TP-Link TD-W9970 Configuration2019-02-22T17:57:43Z<p>Fy792: /* Quick Setup */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
====WAN Settings====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== DHCP Settings ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
===Turn on the Firewall===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
=== DSL ===<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
=== Confirm ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6695TP-Link TD-W9970 Configuration2019-02-22T17:55:47Z<p>Fy792: /* Additional Settings */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
====WAN Settings====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== DHCP Settings ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
===Turn on the Firewall===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6694TP-Link TD-W9970 Configuration2019-02-22T17:54:29Z<p>Fy792: /* Turn on the Firewall */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
====WAN Settings====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== DHCP Settings ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
===Turn on the Firewall===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click 'Firewall' in the left column<br />
# Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6693TP-Link TD-W9970 Configuration2019-02-22T17:54:10Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
====WAN Settings====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== DHCP Settings ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
===Turn on the Firewall===<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6692TP-Link TD-W9970 Configuration2019-02-22T17:51:47Z<p>Fy792: /* Additional Settings */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
==== '''WAN Settings''' ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== '''DHCP Settings''' ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' <br />
<br />
[[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6691TP-Link TD-W9970 Configuration2019-02-22T17:51:05Z<p>Fy792: /* Additional Settings */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
==== '''WAN Settings''' ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== '''DHCP Settings''' ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
#Click '''Save''' [[File:Td-w9970_setup11.png|frameless|800x800px]]<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6690TP-Link TD-W9970 Configuration2019-02-22T17:47:17Z<p>Fy792: /* Additional Settings */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
==== '''WAN Settings''' ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== '''DHCP Settings''' ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
=== UPnP ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
=== Time Settings ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
=== Manage Control ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
=== CWMP Settings ===<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6689TP-Link TD-W9970 Configuration2019-02-22T17:45:21Z<p>Fy792: /* DSL WAN Interface */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
==== '''WAN Settings''' ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
=== WAN Settings ===<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
=== '''DHCP Settings''' ===<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''UPnP'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6688TP-Link TD-W9970 Configuration2019-02-22T17:43:54Z<p>Fy792: /* Network – WAN Settings – DSL WAN Interface */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
==== '''WAN Settings''' ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== DSL WAN Interface ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
==== '''WAN Settings''' ====<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''UPnP'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6687TP-Link TD-W9970 Configuration2019-02-22T17:43:15Z<p>Fy792: /* Add Settings for ADSL */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
==== '''WAN Settings''' ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
=== '''Network – WAN Settings – DSL WAN Interface''' ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
==== '''WAN Settings''' ====<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''UPnP'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6686TP-Link TD-W9970 Configuration2019-02-22T17:40:29Z<p>Fy792: /* WAN Settings */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
==== '''WAN Settings''' ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''UPnP'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6685TP-Link TD-W9970 Configuration2019-02-22T17:39:34Z<p>Fy792: /* Complete */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
==== '''WAN Settings''' ====<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''UPnP'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6684TP-Link TD-W9970 Configuration2019-02-22T17:35:36Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
=== Quick Setup ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
==== Region and Time Zone ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
==== Auto Detection ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
==== DSL ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
==== PPPoE ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
==== 3G/4G ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
==== Wireless ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
==== Confirm ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
==== Complete ====<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
====DSL WAN Interface ====<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''Network – WAN Settings'''<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''UPnP'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6683TP-Link TD-W9970 Configuration2019-02-22T17:29:32Z<p>Fy792: /* Confirm */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
== Quick Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
<br />
=== Region and Time Zone ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
=== Auto Detection ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
=== DSL ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
=== PPPoE ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
=== 3G/4G ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
=== Confirm ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
=== Complete ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
=== '''Network – WAN Settings''' ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''Network – WAN Settings'''<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''UPnP'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6682TP-Link TD-W9970 Configuration2019-02-22T17:28:18Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
=Router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
== Quick Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
<br />
=== Region and Time Zone ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
=== Auto Detection ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
=== DSL ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
=== PPPoE ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
=== 3G/4G ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
=== '''Confirm''' ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Quick Setup – Complete'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''Network – WAN Settings'''<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''UPnP'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6681TP-Link TD-W9970 Configuration2019-02-22T17:25:16Z<p>Fy792: /* Quick Setup-Bridge */</p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
= Configure router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
== Quick Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
<br />
=== Region and Time Zone ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
=== Auto Detection ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
=== DSL ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
=== PPPoE ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
=== 3G/4G ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Quick Setup – Complete'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''Network – WAN Settings'''<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''UPnP'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6680TP-Link TD-W9970 Configuration2019-02-22T17:20:46Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
= Configure router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
== Quick Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
<br />
=== Region and Time Zone ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
=== Auto Detection ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
=== DSL ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
=== PPPoE ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
=== 3G/4G ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
=== Wireless ===<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Quick Setup – Complete'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''Network – WAN Settings'''<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
'''UPnP'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
{{Template:Back_to_the_Top}}<br />
<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
{{Template:Back_to_the_Top}}<br />
<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
{{Template:Back_to_the_Top}}<br />
<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
==Quick Setup-Bridge==<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
{{Template:Back_to_the_Top}}<br />
<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
{{Template:Back_to_the_Top}}<br />
<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6679TP-Link TD-W9970 Configuration2019-02-22T17:15:18Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
= Configure router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
== Quick Setup ==<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
<br />
=== Region and Time Zone ===<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
=== Auto Detection ===<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
=== DSL ===<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
=== PPPoE ===<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
=== 3G/4G ===<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
=== Wireless ===<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Quick Setup – Complete'''<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''Network – WAN Settings'''<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
<br />
'''UPnP'''<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6678TP-Link TD-W9970 Configuration2019-02-22T17:12:51Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
= Configure router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
== Quick Setup ==<br />
'''NOTE:''' If the modem is brand new, "user name: admin" and "password: admin" will gain access.<br />
<br />
If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the '''Reset/Wi-Fi''' button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
<br />
=== '''Region and Time Zone''' ===<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
=== '''Auto Detection''' ===<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''Quick Setup - PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''Quick Setup – 3G/4G'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Quick Setup – Complete'''<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''Network – WAN Settings'''<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
<br />
'''UPnP'''<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6677TP-Link TD-W9970 Configuration2019-02-22T17:09:26Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link Modems|manual]].<br />
<br />
= Configure router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
== Quick Setup ==<br />
NOTE: If the modem is brand new, "user name: admin" and "password: admin" will gain access. If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the Reset/Wi-Fi button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
<br />
'''Quick Setup - Region and Time Zone'''<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Quick Setup – Auto Detection'''<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''Quick Setup - PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''Quick Setup – 3G/4G'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Quick Setup – Complete'''<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''Network – WAN Settings'''<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
<br />
'''UPnP'''<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6676TP-Link TD-W9970 Configuration2019-02-22T17:08:17Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals##TP-Link|manual]].<br />
<br />
= Configure router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
== Quick Setup ==<br />
NOTE: If the modem is brand new, "user name: admin" and "password: admin" will gain access. If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the Reset/Wi-Fi button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
<br />
'''Quick Setup - Region and Time Zone'''<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Quick Setup – Auto Detection'''<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''Quick Setup - PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''Quick Setup – 3G/4G'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Quick Setup – Complete'''<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''Network – WAN Settings'''<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
<br />
'''UPnP'''<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6675TP-Link TD-W9970 Configuration2019-02-22T17:07:41Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals#TP-Link|manual]].<br />
<br />
= Configure router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
== Quick Setup ==<br />
NOTE: If the modem is brand new, "user name: admin" and "password: admin" will gain access. If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the Reset/Wi-Fi button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
<br />
'''Quick Setup - Region and Time Zone'''<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Quick Setup – Auto Detection'''<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''Quick Setup - PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''Quick Setup – 3G/4G'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Quick Setup – Complete'''<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''Network – WAN Settings'''<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
<br />
'''UPnP'''<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6674TP-Link TD-W9970 Configuration2019-02-22T15:07:22Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals|manual]].<br />
<br />
= Configure router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
== Quick Setup ==<br />
NOTE: If the modem is brand new, "user name: admin" and "password: admin" will gain access. If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the Reset/Wi-Fi button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
<br />
'''Quick Setup - Region and Time Zone'''<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Quick Setup – Auto Detection'''<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''Quick Setup - PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''Quick Setup – 3G/4G'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Quick Setup – Complete'''<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''Network – WAN Settings'''<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
<br />
'''UPnP'''<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=TP-Link_TD-W9970_Configuration&diff=6673TP-Link TD-W9970 Configuration2019-02-22T14:59:12Z<p>Fy792: </p>
<hr />
<div><div class="ncfrightbox"> {{Template:Modem Links}} </div><br />
[[File:TD-W9970_front.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Front]]<br />
[[File:TD-W9970_back.jpg|thumb|left|x250px|The TP-Link TD-W9970 Modem Back]]<br />
The TP-Link TD-W9970 is for use on any service on networks using Bells' DSL infrastructure.<br />
<br />
This is the procedure NCF uses to configure a TP-Link TD-W9970 modem out of the box or after a factory reset. To learn more about configuring your particular modem, consult the [[Modem Manuals|manual]].<br />
<br />
= Configure router for Dual-Mode ADSL/VDSL operation=<br />
Your router can support both ADSL and VDSL modes. If necessary, you could switch between ADSL and VDSL plans without having to buy a new router or even reconfigure your existing one.<br />
<br />
==Settings for VDSL==<br />
We will start with the mode used for VDSL connections. These include the following NCF DSL Plans:<br />
* Freedom 10-7/Unl<br />
* Freedom 15-10/Unl<br />
* Freedom 25/Unl<br />
* Freedom 50/Unl<br />
<br />
== Quick Setup ==<br />
NOTE: If the modem is brand new, "user name: admin" and "password: admin" will gain access. If the modem is not new, it is recommended to reset the modem to the factory defaults by holding down the Reset/Wi-Fi button for 6 to 9 seconds and then do step 1.<br />
<br />
1. Once you access the modem from your [[browser]] at http://192.168.1.1 and login (user name: admin and password: admin), click the '''Quick Setup''' link in the Menu on the left. <br />
<br />
Then click '''Next''' on the '''Quick Setup-Start''' page.<br />
<br />
[[file:Td-w9970_setup1.png|1050x1050px|Getting started]]<br />
<br />
'''Quick Setup - Region and Time Zone'''<br />
# Set Region to '''Canada'''<br />
# Time Zone to '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup2.png|1121x1121px|Step2]]<br />
<br />
'''Quick Setup – Auto Detection'''<br />
# Click on '''No, I want to configure The Internet Connection myself'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup3.png|1012x1012px|Step3]]<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''PPPoE'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup4.png|1009x1009px|Step4]]<br />
<br />
'''Quick Setup - PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup5.png|974x974px|Step5]]<br />
<br />
'''Quick Setup – 3G/4G'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup6.png|970x970px|Step6]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Enable'''<br />
# Wireless Network Name (SSID): '''NCF_XXXX''' (where XXXX are the last 4 digits of the modem serial number)<br />
# Channel: '''Auto'''<br />
# Mode: '''11n only'''<br />
# Security: '''WPA2'''<br />
# Password: '''DSL Password'''<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup7.png|947x947px|Step7]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[file:Td-w9970_setup8.png|961x961px|Step8]]<br />
<br />
'''Quick Setup – Complete'''<br />
# Click Finish<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
#Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings'''<br />
# Click on '''Action: Edit''' (entry with pppoe_ptm_xx_x_x, right-hand side of table)<br />
<br />
'''Network – WAN Settings'''<br />
# WAN Service Setup, enter...<br />
# Enable IPv6: '''Select off'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Click '''Save'''<br />
<br />
== Add Settings for ADSL ==<br />
Moving on now to add settings for ADSL.<br />
ADSL is required for the following NCF DSL Plans:<br />
* Freedom 6/300<br />
* Freedom 7/300<br />
* Freedom 15-1/300<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – DSL WAN Interface'''<br />
# Click on '''Action: Delete''' (1st entry, right-hand side of table)<br />
# Click '''Add''' button<br />
<br />
[[file:Td-w9970_setup9.png|997x997px|Adding ADSL2+ WAN Config 1/2]]<br />
<br />
'''WAN Service Setup, enter...'''<br />
# DSL Modulation Type: '''ADSL'''<br />
# ATM Configuration: '''VPI/VCI = 0/35'''<br />
# Connection Type: '''PPPoE'''<br />
# User name: '''ab123@ncf.ca''' (where ab123 is your NCF ID)<br />
# Password: '''••••••••''' (where •••••••• is your NCF DSL Password)<br />
# Confirm password: '''••••••••'''<br />
# Connection Mode: select '''Always on'''<br />
# Authentication Type: select '''AUTO_AUTH'''<br />
# Enable IPv4: '''selected'''<br />
# Default Gateway: select '''Current Connection'''<br />
# Enable IPv6: '''select'''<br />
# Click '''Advance'''<br />
# Enable SPI Firewall: '''selected'''<br />
# Enable IGMP Proxy: '''un-select'''<br />
# Set DNS server manually: '''selected'''<br />
# DNS Server: '''8.8.8.8'''<br />
# Secondary DNS Server: '''134.117.136.91'''<br />
# Click '''Save'''<br />
<br />
[[file:Td-w9970_setup10.png|860x860px|Adding ADSL2+ WAN Config 2/2]]<br />
<br />
== Fix Unresponsive DNS Issue ==<br />
There is a known issue where the internal DNS server sometimes stop responding after swapping between ADSL and VDSL connections. To avoid this issue, we recommend hard-coding a public DNS server instead of using the internal one.<br />
<br />
'''DHCP Settings'''<br />
# DNS Server: '''1.1.1.1'''<br />
# Secondary DNS Server: '''1.0.0.1'''<br />
<br />
[[file:02-dsn-fix.png|800px|DNS Fix for TD-W9970]]<br />
<br />
== Additional Settings ==<br />
<br />
'''UPnP'''<br />
# Click on '''Forwarding''' (left-hand menu, near the middle)<br />
# UPnP: '''de-select'''<br />
<br />
'''Time Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Time Settings'''<br />
# Time Zone: '''(GMT-05:00) Eastern Time (US & Canada)'''<br />
# NTP Server 1: '''time.nrc.ca'''<br />
# Enable DST: '''checked'''<br />
# Modify DST Start: '''2nd Sunday in March'''<br />
# Modify DST End: '''1st Sunday in November'''<br />
# Click '''Save'''<br />
<br />
'''Manage Control'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''Manage Control'''<br />
# For the user '''admin''' we use the member's '''DSL Password''' – user name & password should not exceed 15 characters<br />
# Enter it once and again below to confirm<br />
# Ensure ICMP (Ping) is set to '''Local only''' (default setting)<br />
# Click '''Save'''<br />
<br />
'''CWMP Settings'''<br />
# Click on '''System Tools''' (left-hand menu, towards the bottom)<br />
# Select '''CWMP Settings'''<br />
# Ensure that CWMP is '''de-selected''' (default setting)<br />
# Ensure that Inform is '''de-selected''' (default setting)<br />
# Click '''Save'''<br />
<br />
== Modem Password Setup ==<br />
Click on the "System Tools" link on the LH side of the page, then "Manage Control". Change the modem access password to NCF standard.<br />
<br />
[[file:Td-w9970_setup11.png|800px|Setting Admin Password]]<br />
<br />
== Configuring Time Zone ==<br />
Click on the "System Tools" link on the LH side of the page, then "Time Settings". Set the timezone to Eastern Standard Time, enable DST (Daylight Savings Time), and set the NTP server to the NRC clocks (time.nrc.ca).<br />
<br />
[[file:Td-w9970_setup12.png|800px|Configuring Time Settings]]<br />
<br />
==Turn on the Firewall==<br />
*Click 'Firewall' in the left column<br />
*Select 'Enable Firewall'<br />
<br />
=Configure as bridge=<br />
Do this only if you prefer to use your own external router rather than the one built into your TP-Link unit.<br />
<br />
# Connect power and turn on the modem with the button on the back.<br />
# Connect an Ethernet LAN cable to one of the yellow rear ports<br />
# In the browser's address bar, enter the IP address for the modem interface page: 192.168.1.1<br />
# If the modem is fresh from the factory, use the default user name and password to gain access<br />
##'''user:''' admin <br />
##'''password:''' admin<br />
<br />
If the modem was previously configured for someone, the password would be the previous user's [[DSL password]]. If it is unknown then do a reset to factory default, press the reset/Wi-Fi button on the back. Hold for 6 to 9 seconds to reset. The user name and password will now be as above.<br />
<br />
# Click on Quick Setup.<br />
<br />
See screenshots below:<br />
<br />
'''Quick Setup – DSL'''<br />
# ISP: '''Other'''<br />
# L2 Interface Type: '''VDSL'''<br />
# Enable VLAN ID: '''checked'''<br />
# VLAN: '''35'''<br />
# Connection Type: '''Bridge'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge1.png|800px|Configuring for Bridge Mode 1/4]]<br />
<br />
'''Quick Setup – Wireless'''<br />
# Wireless: '''Disable'''<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge4.png|800px|Configuring for Bridge Mode 4/4]]<br />
<br />
'''Quick Setup – Confirm'''<br />
# Verify all setting are as entered<br />
# Click '''Next'''<br />
<br />
[[File:Td-w9970_bridge2.png|800px|Configuring for Bridge Mode 2/4]]<br />
<br />
'''Stay logged-in'''<br />
# Click '''Network''' (left-hand menu, 4th link from top)<br />
# Click '''WAN Settings'''<br />
<br />
'''Network – WAN Settings – WAN Settings'''<br />
# DSL Modulation Type: select '''ADSL'''<br />
# ATM Configuration, enter...<br />
# VPI: '''0'''<br />
# VCI: '''35'''<br />
<br />
[[File:Td-w9970_bridge3.png|800px|Configuring for Bridge Mode 3/3]]<br />
<br />
# WAN Service Setup, enter...<br />
# Connection Type: '''Bridge'''<br />
# Click '''Save'''<br />
<br />
= See also =<br />
*[[Modem Configuration]] - for a complete list of instructions for all NCF modems<br />
*[[Modem Lights#TP-Link|About TP-Link Modem Lights]]<br />
*[http://www.ncf.ca/ncf/dsl/modem/TD-W9970_V1_UG.pdf TP-Link TD-W9970 manual]<br />
<!-- *[https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_TP-Link_505n_v1.0.pdf NCF TP-Link TD-W9970 modem instruction sheet] need to do up a modem info page for TD-9970 --><br />
*[[Changing WiFi Channels on TP-Link TD-W9970]]<br />
*[[Dynamic DNS]]<br />
*[[Modem Manuals]]<br />
*[[Port forwarding]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=SmartRG_SR506n&diff=6166SmartRG SR506n2018-10-22T16:36:23Z<p>Fy792: /* Methods */</p>
<hr />
<div><div class="ncfrightbox w-25"> {{Template:SmartRG SR506n}} </div><br />
=Preparation=<br />
'''Updated: 2018-08-30'''<br />
<br />
'''Recommended Firmware Version: 2.6.1.6'''<br />
<br />
The SmartRG SR506n modem router supports both ADSL and VDSL, and switches automatically to match the line it is connected to.<br />
* Note: Fees for changing plans apply, see our [[DSL Rates]].<br />
<br />
Before you start configuring the modem:<br />
# '''Firmware Check:''' Check that your [[SmartRG SR506n Firmware|firmware is up to date]] or update to the recommended version. If you have a different firmware version, the screenshots and instructions might not match exactly. Contact [http://mailto:support@ncf.ca support@ncf.ca] if you need assistance.<br />
# '''Factory Settings:''' The instructions are for configuring the modem new out of the box or after it is been reset to factory settings. If the modem is not new, we recommend resetting it by '''holding down the reset button with a paper clip for about 10 seconds'''. <br />
#* We recommend these settings for most NCF members. To learn more about what the settings do and more advanced settings, consult the [[Modem Manuals|manual]].<br />
#'''Ethernet Connection:''' Consult the [https://www.ncf.ca/ncf/support/w/images/f/f8/Modem_Info_Pages_-_SmartRG_506n_v1.0.pdf modem instruction sheet] to learn how to connect the modem''. We recommend configuring the modem using a computer connected by an ethernet cable, as opposed to over a wireless connection.''<br />
=Configuration=<br />
Before the modem will connect to the Internet, it needs to be configured with your NCF account information. You can follow our instructions to configure the modem yourself, or contact [mailto:support@ncf.ca support@ncf.ca] if you would like to bring your modem to our office to be configured.<br />
<br />
==Methods==<br />
If you have access to email, we can send you a file to automatically configure the modem with your NCF account and our recommended settings, which is much easier than going through all the steps manually. You can request a config file from [mailto:support@ncf.ca support@ncf.ca] then follow our [[SmartRG SR506n Config from File|instructions to configure your modem with a config file]].<br />
<br />
Alternatively, you can follow the instructions below to configure the modem [[SmartRG SR506n Routed Configuration#with WiFi|without a config file]].<br />
==Modes of Operation==<br />
# [[SmartRG_SR506n_Routed_Configuration|Routed]] - Functions as both a modem and WiFi router, which is recommended for most members. Another router can be added to extend the network, but each network must use a different subnet.<br />
# [[SmartRG_SR506n_Bridge_Configuration|Bridge]] - '''(Advanced)''' Functions only as a modem, so another device is required to make the PPPoE connection. Recommended for advanced members using a separate router.<br />
<br />
= Images =<br />
{{Template:Back_to_the_Top}}<br />
<gallery mode="slideshow"><br />
File:Sr506n-front.PNG|SmartRG SR506n - Front<br />
File:Sr506n-back.PNG|SmartRG SR506n - Back<br />
File:Sr506n-bottom.PNG|SmartRG SR506n - bottom<br />
File:Sr506n-left.PNG|SmartRG SR506n - Left Side<br />
File:Sr506n-angled.PNG|SmartRG SR506n - Angled<br />
</gallery><br />
<br />
=See Also=<br />
{{Template:Back_to_the_Top}}<br />
*[[Modem Configuration]] - Instructions for all NCF modems<br />
*[[Modem Lights#SmartRG|About SmartRG modem lights]]<br />
*[[:File:Changing_Wireless_Channels_on_SmartRG_SR505N.pdf|SmartRG SR505N Changing WiFi Channels]]<br />
*[[Dynamic DNS]]<br />
*[[Port forwarding#Port_forwarding_on_SmartRG_Modems|Port forwarding with the SmartRG SR505N]]<br />
<br />
[[Category:DSL]]<br />
[[Category:Modems]]</div>Fy792https://help.ncf.ca/index.php?title=Workshops&diff=6137Workshops2018-10-12T13:30:17Z<p>Fy792: /* Upcoming NCF Workshops */</p>
<hr />
<div>== <big>'''Upcoming NCF Workshops'''</big> ==<br />
<br />
Thanks to funding from the City of Ottawa’s Community Economic Development Program, we are pleased to offer a bilingual handbook and series of free workshops that help people learn how to save money online while staying safe and protecting their privacy, respecting copyright, and understanding the trade-offs involved with many free services.<br />
<br />
The workshops are being offered in partnership with Ottawa Public Library (OPL) and we will confirm which library branches will offer which workshops soon. The workshops will also offer opportunities for people to get help one-on-one. At this time, the workshops are only being offered in English. Here’s an overview: <br />
=== Internet Security Basics ===<br />
At Internet Security Basics learn about using public wifi and other ways to feel safe online without spending a bundle. You're at a cafe or a public space and the free wifi login pops up: learn how to make sure your private information is safe, and other online security precautions you can take.<br />
<br />
'''Date:''' Thursday, October 11<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-internet-security-basics Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107692 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map] <br />
<br />
=== Free anti-virus and anti-malware programs and how to use them effectively ===<br />
You don't need to buy a pricey software program to be safe, learn what's available and how best to use it.<br />
<br />
'''Date:''' Wednesday, October 17th at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-free-anti-virus-and-anti-malware-programs-and-how-use-them-effectively Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107690 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Identifying spam, phishing emails and websites ===<br />
Saving money online can mean using unfamiliar websites, signing up for email newsletters offering discounts, and entering contests. When is it real and when is it too good to be true? We'll teach you how to tell the difference.<br />
<br />
'''Date:''' Tuesday, October 23<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-identifying-spam-phishing-emails-and-websites Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107694 Register]| [https://biblioottawalibrary.ca/en/branch/centennial Location]<br />
<br />
'''Location:''' Ottawa Public Library, Centennial Branch<br />
<br />
3870 Old Richmond<br />
<br />
Ottawa, Ontario K2H 5C4<br />
<br />
Public transit routes: 88,9,256 <br />
<br />
[https://goo.gl/maps/kg8YGN8Vv942 Directions:Google Map]<br />
<br />
=== Saving money on long-distance calling ===<br />
Technology has made the world feel smaller: use the internet to connect with friends and family around Canada and the world for free or a fraction of traditional long distance rates!<br />
<br />
'''Date:''' Monday, November 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-saving-money-long-distance-calling Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107688 Register]| [https://biblioottawalibrary.ca/en/branch/alta-vista Location]<br />
<br />
'''Location:''' Ottawa Public Library, Alta Vista<br />
<br />
2516 Alta Vista<br />
<br />
Ottawa, Ontario K1V 7T1<br />
<br />
Public transit routes: 87,92,93 <br />
<br />
[https://goo.gl/maps/N9gbf9eT8cr Directions:Google Map]<br />
<br />
=== Finding free entertainment online while respecting copyright ===<br />
Cut the cord and diversify your media diet! We help you find safe and free online video, audio, e-books and gaming content that don't break the law.<br />
<br />
'''Date:''' Wednesday, November 14<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-free-entertainment-online-while-respecting-copyright Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107696 Register]| [https://biblioottawalibrary.ca/en/branch/elmvale-acres Location]<br />
<br />
'''Location:''' Ottawa Public Library, Elmvale Acres<br />
<br />
1910 St-Laurent<br />
<br />
Ottawa, Ontario K1G 1A4<br />
<br />
Public transit routes: 40,48,86,106 <br />
<br />
[https://goo.gl/maps/g89zGv5eRsT2 Directions:Google Map]<br />
<br />
=== Open Source options ===<br />
At Open Source options, learn about free robust operating systems and free software that can work on your existing system. For those of you looking for free Windows alternatives. Or maybe you want to be able to edit photos, or audio, or video without breaking the bank. We show you options.<br />
<br />
'''Date:''' Wednesday, November 28<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-open-source-options Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107698 Register]| [https://biblioottawalibrary.ca/en/branch/orl%C3%A9ans Location]<br />
<br />
Location: Ottawa Public Library, Orleans<br />
<br />
1705 Orléans<br />
<br />
Ottawa, Ontario K1C 4W2<br />
<br />
Public transit routes: 34,134,634<br />
<br />
[https://goo.gl/maps/UrELWJVsAo42 Directions:Google Map]<br />
<br />
=== What free really means: understanding the privacy and personal data you're trading to save money ===<br />
Many of us use free online services for communication, fun and work. In the wake of the Cambridge Analytica scandal, where the personal data of more than 87 million Facebook users was secretly searched and used for targeted political ads, this panel discussion will feature local experts explaining and debating the trade-offs. This isn't about scare tactics or telling you what not to do, it's about understanding what you really signed up for when you clicked accept on an agreement that was too long and complicated to read.<br />
<br />
'''Date:''' Monday, December 3<sup>rd</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-what-free-really-means-understanding-privacy-and-personal-data-youre-trading-save Event Page] | Drop In Program| [https://biblioottawalibrary.ca/en/branch/main Location]<br />
<br />
'''Location:''' Ottawa Public Library, Main <br />
<br />
120 Metcalfe<br />
<br />
Ottawa, Ontario K1P 5M2<br />
<br />
Public transit routes:4,16,19,44,94,95,97,99<br />
<br />
[https://goo.gl/maps/8XXjy2ko28P2 Directions:Google Map]<br />
<br />
=== Finding and using online coupons, flyers, and promo codes! ===<br />
This one speaks for itself: save money online by comparing prices, finding coupons for things you already buy, and sniffing out other online deals. No scissors required!<br />
<br />
'''Date:''' Wednesday, December 5<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-using-online-coupons-flyers-and-promo-codes Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107700 Register]| [https://biblioottawalibrary.ca/en/branch/carlingwood Location]<br />
<br />
'''Location:''' Ottawa Public Library, Carlingwood<br />
<br />
281 Woodroffe<br />
<br />
Ottawa, Ontario K2A 3W4<br />
<br />
Public transit routes:11,16,87<br />
<br />
[https://goo.gl/maps/356rkEdPoLT2 Directions:Google Map]<br />
<br />
=== Hands-on help to apply online for government subsidies: Ontario Electricity Support Program and the Canada Learning Bond ===<br />
Are you living on a low income and pay your own hydro? You might be eligible for a rebate up to $75 a month! Do you live on a low to moderate income and have children? You might be eligible for up to $2000 per child for their post-secondary education! Find out more about these programs and apply online, with hands-on help. You'll need your latest Notice of Assessment from your taxes, your hydro bill, and the Social Insurance Numbers of everyone in your household.<br />
<br />
'''Date:''' Wednesday, December 12<sup>th</sup> at 6:30pm<br />
<br />
'''OPL Event Links:''' [https://biblioottawalibrary.ca/en/event/saved-click-finding-and-applying-online-subsidies-and-grants Event Page] | [https://biblioottawalibrary.ca/en/opluser/login?nid=107704 Register]| [https://biblioottawalibrary.ca/en/branch/greenboro Location]<br />
<br />
'''Location:''' Ottawa Public Library, Greenboro <br />
<br />
363 Lorry Greenberg<br />
<br />
Ottawa, Ontario K1T 3P8<br />
<br />
Public transit routes:98,644,649<br />
<br />
[https://goo.gl/maps/1PWUXE7Mm682 Directions:Google Map]<br />
<br />
== <big>'''Past NCF Workshops'''</big> ==<br />
<br />
=== Saved with a Click ===<br />
<br />
====How to shop for internet and computers ====<br />
'''Date:''' Monday, September 10<sup id="Monday.2C_September_10th_at_6:30pm:_How_to_shop_for_internet_and_computers">th</sup> at 6:30pm<br />
<br />
''Saving money online starts with your internet connection and the computer or mobile device you want to connect. Megs vs gigs? Cable vs DSL? Ram vs processor? Desktop vs tablet? How do you buy what you need without getting oversold? Join us as we help you understand the basics.'' <br />
<br />
'''Location:''' Ottawa Public Library, Nepean Centrepointe Branch <br />
<br />
101 Centrepointe <br />
<br />
Ottawa, Ontario K2G 5K7 <br />
<br />
613-580-2940 (Infoservice)<br />
<br />
Public transit routes: 82,83,84,86,87,94,95,111,174<br />
<br />
https://biblioottawalibrary.ca/en/branch/nepean-centrepointe<br />
<br />
=== Other Workshops ===<br />
We started offering workshops in partnership with the Ottawa PC Users' Group (http://opcug.ca/public/home.htm) in 2015. They continue to offer many of these workshops at Ottawa Public Library locations around the city, check them out! <br />
<br />
Then in 2016 and 2017, thanks to funding from the New Horizons for Seniors Program from Economic and Social Development Canada, we ran "WiseNet" a hands-on 16-workshop series targeting those 55 years and older. Thanks to Pinecrest-Queensway Employment Services Centre for use of their space. <br />
<br />
We also offer occasional workshops by NCF staff and volunteers on areas of interest to NCF members, including copyright and maximizing wifi. <br />
<br />
==== ''Windows 10 — the Good, the Bad, and the Ugly:'' ====<br />
Windows 10 represents a considerable change from Windows 7 and an evolutionary refinement from Windows 8.1. Chris Taylor, President of the Ottawa PC Users™ Group, will talk about some of the important changes both visible and under the hood. If you find Windows 10 confusing, or just want to know more about what's hidden, this session is for you.<br />
<br />
==== ''Computer Basics:'' ====<br />
This workshop includes content on the basics of your computer, from connecting your mouse and keyboard, to types of memory, installing a new program, creating short-cuts, to how to turn on your wi-fi, use a USB port and more!<br />
<br />
==== ''Office suites/word processing:'' ====<br />
This workshop includes the basics on different office suites (MS Office vs. LibreOffice), how to start a document, save it, and retrieve it. As well as different file types, and how to change font size, page alignment, numbering, margins etc.<br />
<br />
==== ''Basic internet/web browsing:'' ====<br />
This workshop includes an overview of different browsers, bookmarking, how to optimize your search results, and some basics on safe web-surfing.<br />
<br />
==== ''Basics of computer and internet security:'' ====<br />
This workshop digs into malware, how to create strong passwords, how to set-up secure wi-fi, and anti-virus programs.<br />
<br />
==== ''Email:'' ====<br />
This workshop covers browser-based email vs using a mail client, IMAP vs POP, attaching documents and images, and a detailed exploration of spam/spoofing/phishing and how to avoid them.<br />
<br />
==== ''Communications:'' ====<br />
[[Category:Computer help]]<br />
[[Category:Email]]<br />
[[Category:Services]]<br />
This workshop includes an overview of Voice over Internet Protocol (VOIP) telephone services, as well as Skype and similar programs.</div>Fy792