July Operations Report
======================
By Lisa K. Donnelly (am412), Executive Director

1. Complaints Resolution Committee Tools
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
At the last Board meeting the CRC made a request for more 
tools to facilitate their volunteer work at NCF.  Our Systems 
Administrator worked with them and reported plans to the 
Executive Director. Currently they have tools for suspending 
or reactivating accounts and searching records for a variety
of relevant logon information. The CRC is also experimenting 
with a new mail system.

2. Equipment for Lines has been Ordered
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
At the June meeting the Board approved the purchase of a 
terminal server and Sun server. The equipment has been 
ordered and the terminal server is now here. We are still 
waiting on the Sun Server which should arrive soon.
 
3. Outreach Update
~~~~~~~~~~~~~~~~~~
Ottawa Public Library:
The Executive Director and Director of Development met with 
the OPL to begin our Outreach partnership. NCF has sent 
letters for support to several corporations. The OPL has given 
us a first draft of a Memorandum of Understanding which we 
are developing.

Andre Laurendeau Secondary School:
The Executive Director and the Chair of the Francophone 
committee met with ALSS. A report with recommendations 
and costs will be circulated for August.

Outreach Task Force:
The Outreach task force, lead by Alana Boltwood (ad097), 
along with the Francophone committee, chaired by Jean-Yves 
Fortin (ai772), combined forces to collect old terminals from 
Stentor. They coordinated the pick-up of 119 terminals which 
were brought to Andre Laurendeau Secondary School. The 
task force is now deciding on how they will disseminate these 
to the community. For more details read ncf.sub.outreach.

4. Administrative Database Update
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The Executive Director and Administrative Coordinator met 
with David Jones to review this project. The short-term 
decision is to revamp our existing database and continue to 
upload and manipulate comma separated text for donor mail.

The longer term goal is to complete the database. We have 
reformed a group and Jean Wilmot (aa145) is helping with the 
coordination. Our next meeting is scheduled for Thursday, 18 
July.

5. New Development Officer
~~~~~~~~~~~~~~~~~~~~~~~~~~
We have hired a new Development Officer. Her name is 
Angela Lukach (ag544) and she will start full time work with 
NCF on Monday, 23 July.

In conjunction with her arrival we will be completing a revised 
Development Plan for the remainder of 1996. This includes 
kicking on another funding drive by the end of the month.
Full plans will be released next week.

6. The NCF Picnic
~~~~~~~~~~~~~~~~~
This fun, family event looks like it will be our best NCF picnic 
ever. We have 147 people signed up! Type "go picnic" to find 
out more.




--
	  **  Lisa K. Donnelly, M.B.A., Executive Director  **
     * National Capital FreeNet/Libertel de la Capitale nationale *
	       Telecommunities Canada, Board of Directors
	       (613) 241-9554 voice & fax (613) 241-2477