National Capital FreeNet Administrative Coordinator's 
                     Annual Report for 1996 


As Administrative Coordinator, it is my responsibility to supervise and
coordinate the NCF Office, which includes managing of members accounts,
collection and deposit of donations to the NCF from all sources, and
ensuring accurate and timely responses to calls to the voice help line. In
addition, I assist the Executive Director in many aspects of operations
including volunteer co-ordination and managing special projects. 

In 1996, the office "staff" consisted of 37 individual volunteers and 8
coop students. It is a rewarding challenge to manage the volunteers and
coop students, with the seasonal fluxes of January, June and September, to
provide a consistent level of service to our members. Meeting with the
teachers from each school involved provides an opportunity to promote the
NCF, which is featured at the various cooperative education employer
events I attend. 

Management of the Electronic Resource Access Centre (ERAC) project at the
St. Laurent branch of the Ottawa Public Library has become my
responsibility.  We will be staffing the centres with NCF volunteers at
set times each week in order to promote the NCF and provide training to
members. The first volunteers started in November, and I look forward to
working with the OPL ERAC Coordinator as we expand these services into
other branches. During the past year I was also involved with the planning
of special events and activities, including the birthday parties,
volunteer strategy workshop, picnic, and auction. 

Promoting community partnerships is central to my role in coordinating the
various Information Providers on the NCF. During the past year we have
added over 60 IP's reflecting a broad range of interests. I provided a
staff inservice training session, to one of our IP's, on the advantages of
participation in the NCF. The Fundraising Events Community Calendar was
established this year to provide a centralized forum to promote events in
the National Capital area. I am pleased to assist community groups with
their event listings, introducing NCF to those not familiar with our
services. 

The success of the administrative office depends on the support and
dedication of many of our members. A list of the individual volunteers and
coop students can be found on the  go office  menu. I would like to take
this opportunity to thank everyone who was involved in the office during
1996. 


Sheila C. Alder
bw306