Executive Director's Report November 2001 =========================== December 18, 2001 By Ian MacEachern (execdir@freenet.carleton.ca) Contents: 1. Status Report 2. Administration & Funding 3. Member Services and Future Initiatives 4. System Administration Appendices A Chart showing Registration Donations B Chart showing Renewal Donations C Chart showing Membership Activity 1. Status Report ================ a) Key Indicators: Oct. Nov. % | Nov. % 2001 2001 Inc/Dec | 2000 Inc/Dec ~~~~~~~ ~~~~~~~~ ~~~~~~~ | ~~~~~~~~ ~~~~~~~ 1. Number of members: 6,711 6,782 + 0.2% | 7,755 -12.5% 2. Donation Revenue: $6,387 $ 9,798 + 53.4% | $ 9,134 + 6.1% 3. Percentage donating: 72.3% 76.3% + 5.4% | 88.1% -13.4% 4. Average Donation: $23.92 $ 28.48 + 19.1% | $ 25.59 +11.2% b) Top Priorities ~~~~~~~~~~~~~~ (1) 2002 Strategy & Budget (2) New remote access solution - Replace 3com RAS 1500's (3) Projects - HRDC - WebMail - Development phase (proposal) - Thin Client - implementation phase - IC Smart Capital - Thin Client - implementation phase - Web Mail - remove conditional approval and implementation phase - Extended Access - partner agreement fnalized (4) Marketing Plan - working with inMedia c) Top Priorities - Sysadmin ~~~~~~~~~~~~~~~~~~~~~~~~~ (1) New remote access solution - Replace 3com RAS 1500's (2) HRDC Thin Client - work with IKON on implementation (3) IC Smart Capital - Thin Client, Web Mail - technical design specs (4) SPAM - research possible solutions to this on-going problem 2. Administration & Funding =========================== a) Donation Data - New Registrations ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The number of new members was significantly over budget in November with 150 new members joining. Revenue was well over budget at $2,087. Percentage of donors was 57.3%. The situation on a year-to-date basis remains relatively the same as last month, with some 1543 new members exceeding the forecasted 1078 (+43%), donating a total of $19,623 or 1% less than the $19,800 budgeted. (See Appendix "A") b) Donation Data - Renewals ~~~~~~~~~~~~~~~~~~~~~~~~ The number of renewals in September was 301; well above (+63%) the predicted 117. Of these, 85% donated a total $9,798 well above our forecast of $5,119 (+91%). Year-to-date renewals continue to be exceptionally strong in numbers and somewhat weaker in revenue. 4,318 members have renewed so far this year, compared to our forecast of 3,140 (+37.5%) Renewal donations year-to-date total $124,526 vs. a budget figure of $137,293 (-9%). (See Appendix "B") c) Membership Activity: ~~~~~~~~~~~~~~~~~~~~ Membership increased this month: now standing at 6,782, an increase of 0.2%. The year-to-date decline is some 819 members or about 10.8% since January 1, 2001. (See Appendix "C") d) Sponsorship, Homepage Data and Information Providers: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ No change in the number of IP web pages in the month 3. Member Services and Future Initiatives ========================================== a) Projects ~~~~~~~~ (i) Industry Canada - SmartCapital: All documentation has been has been submitted to OCRI. They have indicated the agreement should be signed shortly. Work on removing the conditional approval for the web mail initiative can now begin as iPlanet has agreed to make a significant donation of licenses. Extended Access II - City of Ottawa: We are still waiting to hear from the City of Ottawa regarding our proposal. We have also been in touch with Cisco regarding a possible donation of equipment and they have been in touch with the city as well. Thin Client Expansion The licensing issues with Microsoft have been cleared up and we will be going forward with the implementation in January. WebMail iPlanet has agreed to make a significant donation of licenses which will enable us to move forward with the project once OCRI has removed the conditional approval. We expect this to occur once we get the donation letter from iPlanet. (ii) HRDC (Office of Learning Technology): Thin Client All licensing issues have been cleared up and we will be moving forward on the implementation with IKON and Comgate. (iii) HRDC (Office of Learning Technology): WebMail We will now submit the full pilot project proposal since iPlanet has agreed to make a donation. b) 3com RAS 1500 Access Servers ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ We are working with 3Com, Ingram and Keating Technologies on the return of the 3Com gear. In the meantime, we are working with some knowledgeable volunteers on a replacement solution. c) Telecom / dial-up access contract ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ We have finalized the agreement with Carleton and Bell and the Centrex contract will be for two years and retroactive to June. d) 2002 Strategy & Budget ~~~~~~~~~~~~~~~~~~~~~~ The 2002 strategy and the budget for 2002 will be presented to the board at the December meeting 4. System Administration ======================== a) HRDC Thin Client ~~~~~~~~~~~~~~~ Andre will continue to work with IKON on implementation b) SPAM ~~~~ We will be monitoring the situation and continue to research more effective ways of limiting the junk. c) 3com RAS 1500 Problems ~~~~~~~~~~~~~~~~~~~~ See the note in 3(b) above. ----------------------------------------------------------------------- Appendix A Registration Donations ~~~~~~~~~~~~~~~~~~~~~~ No. No. % Of Avg. Avg. New Budget Regist Memb $ Budget Regist Donat'n Memb. (No.) Var Donate Donate Amount ($) Var Donat'n All New ~~~~~ ~~~~~ ~~~ ~~~~~~ ~~~~~~ ~~~~~~~ ~~~~~~~ ~~~ ~~~~~~~ ~~~~~~~ 2000 Oct. 115 98 - 66 - 1,773 $ 2,500 - - - Nov. 107 98 - 61 - 1,667 $ 2,500 - - - Dec. 111 98 - 69 - 1,842 $ 2,500 - - - Jan01 186 98 - 83 - 2,252 $ 1,800 - - - Feb01 141 98 - 88 - 1,996 $ 1,800 - - - Mar01 159 98 - 82 - 2,172 $ 1,800 - - - Apr01 120 98 - (19m) 45 - 784 $ 1,800 - - - May01 154 98 - (19m) 66 - 1,568 $ 1,800 - - - Jun01 106 98 - (16m) 83 - 1,829 $ 1,800 - - - Jul01 94 98 - (16m) 74 - 1,362 $ 1,800 - - - Aug01 131 98 - (24m) 87 - 1,756 $ 1,800 - - - Sep01 150 98 - (16m) 89 - 2,007 $ 1,800 - - - Oct01 152 98 - (15m) 72 - 1,788 $ 1,800 - - - Nov01 150 98 - (19m) 86 - 2,087 $ 1,800 - - - Dec01 98 - - $ 1,800 - - - YTD01 1543 1078 855 55% 19,621 $19,800 -1% $22.95 Appendix B Renewal Donations ~~~~~~~~~~~~~~~~~ No. % Of Avg. Renwl No. Budget Renwl Renwl $ Budget Renwl Donate Renwl (No.) Var Donate Donate Amount ($) Var Donatn All Ren ~~~~~ ~~~~~~ ~~~ ~~~~~~ ~~~~~~ ~~~~~~~ ~~~~~~~ ~~~ ~~~~~~~ ~~~~~~~ 2000 Oct. 182 106 - 178 - 5,031 $ 2,700 - - - Nov. 298 208 - 296 - 7,467 $ 5,300 - - - Dec. 339 482 - 291 - 10,579 $ 12,300 - - - Jan01 674 395 - 460 - 18,874 $ 17,266 - - - Feb01 451 468 - 364 - 13,597 $ 20,465 - - - Mar01 405 443 - 441 - 17,015 $ 19,399 - - - Apr01 521 473 -(83m) 338 - 13,533 $ 20,674 - - - May01 558 426 -(89m) 395 - 14,525 $ 18,620 - - - Jun01 393 295 -(94m) 349 - 14,195 $ 12,911 - - - Jul01 274 155 -(91m) 215 - 6,474 $ 6,779 - - - Aug01 298 113 -(80m) 183 - 6,709 $ 4,924 - - - Sep01 226 122 -(111m)213 - 5,208 $ 5,323 - - - Oct01 217 133 -(112m)195 - 4,598 $ 5,813 - - - Nov01 301 117 -(113m)258 - 9,798 $ 5,119 - - - Dec01 210 - - $ 11,001 - - - YTD01 4318 3140 - 3411 79% $124,526 $137,293 -9% $40.25 Appendix C Membership Activity ~~~~~~~~~~~~~~~~~~~ |Member | Current |To line| Actual |Ratio |Number Forecast Number Forecast Number Number # of % inc. | |Of New No. of Members No. of Members Members Members -dec. |Lns :1 |Members New Memb Renewed Renewed Un-arch Archvd ~~~~~~~ ~~~~~~ |~~~~~~~|~~~~~~~ ~~~~~~~~ ~~~~~~~ ~~~~~~~~~~~~~~ ~~~~~~~ 2000 Oct. 7,972 - - - 115 98 182 106 8 252 Nov. 7,755 - - - 107 98 298 208 17 325 Dec. 7,590 - - - 111 98 339 482 3 303 Jan01 7,565 - - - 186 98 674 395 0 211 Feb01 7,495 - - - 141 98 451 468 14 223 Mar01 7,393 - - - 159 98 405 443 5 82 Apr01 7,259 - - - 120 98 521 473 3 255 May01 7,184 - - - 154 98 558 426 31 250 Jun01 7,235 - - - 106 98 393 295 25 88 Jul01 7,078 - - - 94 98 274 155 14 268 Aug01 6,939 - - - 131 98 298 113 45 333 Sep01 6,786 - - - 150 98 226 122 55 372 Oct01 6,771 - - - 152 98 217 133 28 209 Nov01 6,782 - - - 150 98 301 117 28 176 YTD01 1443 1078 4318 3140 248 2467 -- *** Ian MacEachern, Executive Director *** National Capital Freenet / Libertel de la Capitale nationale tel. (613) 520-2600 ext. 8024 -or- fax (613) 520-3524