NCF Board of Directors
Minutes of Meeting
December 10, 2019 

SOME HIGHLIGHTS

• NCF is surveying members about new services
• NCF has two new bilingual employees

Minutes of a meeting of the Board of Directors

The meeting was called to order at 7:05 p.m. with Chris Cope as Chair and Graeme Beckett as Secretary for the meeting.

INTRODUCTIONS

Board members present:
Christopher Cope (bz787) Chair
Peter Chapman (fx720) 1st Vice-Chair
Peter MacKinnon (fr198) 2nd Vice-Chair
Graeme Beckett (aw958) Secretary
Andrea Holland (es170)
Michael Chan (ga869)
Anis Hanna (gb499)
Oliver Benning (ga678)

Regrets:
Sterling Jimenez (ga867) Treasurer
Lauren Gardner (fy923)
Martin Dubois (al432)

NCF Management/Staff present:
Executive Director: Shelley Robinson

Guests:
None

Once around the table.
Informal pre-meeting conversation, with Directors taking turn offering personal views and commentary on interesting things that might not make it to the Agenda.

1. Confirmation of Quorum
   
   Quorum was confirmed.
    
2. Review of the Agenda 
   
   Motion: To adopt the agenda as circulated.
   Proposer: Anis Hanna (gb499)
   Seconder: Peter Chapman (fx720)
   The motion was carried.
    
3. Review of the Minutes of the Previous Meetings
   
   Motion: To approve the minutes of the October 22 meeting.
   Proposer: Peter Chapman (fx720)
   Seconder: Sterling Jimenez (ga867)
   The motion was carried.
   
   Motion: To approve the minutes of the November 10 offsite meeting.
   Proposer: Peter MacKinnon (fr198)
   Seconder: Andrea Holland (es170)
   The motion was carried.
    
4. Reports  
    
   1. Executive Director's Report (Shelley Robinson)
      
      Shelley distributed her ED report in advance of the meeting for both the open and in-camera sessions of the meeting. 
      
      Select Highlights from the public portion of the Executive Director's Report
      
      DSL MEMBERS:
      September 1/19: 3310
      October 1/19: 3303
      November 1/19: 3294
      December 1/19: 3259
      December 1/19 CAF: 288
      Projection for January 1/20: 3225/2937 without CAF
      
      Dec 1/19 YTD in: 385
      Dec 1/19: YTD out: 422
      Net YTD DSL member growth: -37
      Net CAF member growth: +26
      
      Dec 1/18: 3308/3052 without CAF
      Dec 1/17: 3280/3093 without CAF
      Dec 1/16: 3062
      Dec 1/15: 3000
      
      Operations:
      ●  New full-time Bilingual Volunteer and Outreach Coordinator Karine Habboub started Nov. 12th and is settling in.
      ●  New Bilingual HelpDesk Analyst Younes El Bakri started Nov. 11th and is settling in.
      
      Communications:
      ●  The new front-end website redesign is well underway.
      ●  Sent out a survey to all members about new/additional services: 187 members have answered so far.
      ●  Sent out details of Funding Drive for non-DSL members: raised almost $1500 so far.
      ●  Sent out details of pending CRTC wholesale rate decision appeals to the Federal Court and Cabinet and the $3/month increase for 10Mbps plans.
      ●  Attended the Centre for Social Enterprise Development Unleashed conference.
      
      Motion: To move in-camera.
      Proposer: Peter Chapman (fx720)
      Seconder: Oliver Benning (ga678)
      The motion was carried.
      
      Motion: To receive the Executive Director's report..
      Proposer: Michael Chan (ga869)
      Seconder: Anis Hanna (gb499)
      The motion was carried.
       
5. Ongoing Business
    
   1. None
       
6. New Business 
    
   1. 30 Day Interim Report Regarding Nov 2019 Motion on Pricing Models/Fundraising/New Services/10Mbps $3 price increase (Shelley Robinson - in-camera)
      
      This item was discussed in-camera..
       
   2. Proposed 2020 Budget (Shelley Robinson - in-camera)
      
      There was an informal discussion in-camera on this item in advance of the January meeting when formal discussion will occur.
       
   3. Updated KPI Work Plan (Shelley Robinson - in-camera)
      
      This item was discussed in-camera.
      
      Motion: To move out of camera.
      Proposer: Anis Hanna (gb499)
      Seconder: Michael Chan (ga869)
      The motion was carried.
      
      Motion: To receive the 30 day interim report (6a) and the updated KPI work plan (6b).
      Proposer: Andrea Holland (es170)
      Seconder: Peter Chapman (fx720)
      The motion was carried.
       
   4. Tabled and deferred to the January meeting: Quarterly Financial Review (Sterling Jimenez - in-camera)   
       
7. Announcements
   
   There were no NCF announcements.
    
8. Date of Next Meeting
   
   The next meeting is scheduled to be January 21, 2020 at 7 pm.
   Location: Richmond Room, 2nd floor Ottawa City Hall.
    
9. Adjournment
   
   The meeting adjourned at 9:15 p.m.