| Count of Age | ||||||||||
| Needed improvements | Total | Percentage of people mentioning item | ||||||||
| Faster modems | 166 | 51% | ||||||||
| More reliable | 95 | 29% | ||||||||
| More community information online | 48 | 13% | ||||||||
| Easier to use | 41 | 11% | "Easier to use" and "Better tech support" may address similar concerns | |||||||
| Better Tech Support | 34 | 9% | ||||||||
| More online interaction with people | 29 | 6% | ||||||||
| Reduce the number of special interest groups | 18 | 5% | ||||||||
| More positive postings in discussion groups | 15 | 1% | This and items above were selected from a list | |||||||
| better reliability for connecting to email servers | 2 | 0% | This and items below were generally typed in by the respondent as "Other" | |||||||
| BoD taking member concerns as a priority | 1 | 0% | ||||||||
| being cut off without warning. happened twice today within a ten minute period | 1 | 0% | ||||||||
| abandon freeport embrace a total httpd based service like yahoo or chebucto | 1 | 0% | ||||||||
| Its Board's reputation | 1 | 0% | ||||||||
| allow alias | 1 | 0% | ||||||||
| better advertizing then word of mouth | 1 | 0% | ||||||||
| Better bandwidth to the Internet (gets slow loading pages in Lynx in the aftern | 1 | 0% | ||||||||
| Better Customer Service | 1 | 0% | ||||||||
| better documentation | 1 | 0% | ||||||||
| Better presentation. NCF pages are boring. | 1 | 0% | ||||||||
| better terminal server & modem service | 1 | 0% | ||||||||
| bigger pipe to Internet! | 1 | 0% | ||||||||
| board participation in NCF | 1 | 0% | ||||||||
| Buy a new terminal server or more | 1 | 0% | ||||||||
| Carleton must get rid of ONet | 1 | 0% | ||||||||
| clearer instructions on how to access web via NCF connection | 1 | 0% | ||||||||
| consolidate good newsletter writers like Bethell; put Kiri to her own little wo | 1 | 0% | ||||||||
| Difficult to get in. BUSY-BUSY-BUSY | 1 | 0% | ||||||||
| easier browser interface (GUI over text) | 1 | 0% | ||||||||
| faster connection between carleton and it's ISP | 1 | 0% | ||||||||
| For my use of the NCF evrything is perfectly sadisfcatory | 1 | 0% | ||||||||
| get charitable status | 1 | 0% | ||||||||
| go to Go Nurse and read, its jello! | 1 | 0% | ||||||||
| good web interface for e-mail | 1 | 0% | ||||||||
| great as it is! | 1 | 0% | ||||||||
| I am perfectly happy with it | 1 | 0% | ||||||||
| I am quite happy as things are now. | 1 | 0% | ||||||||
| I hate having to renew every year. Either it's "Free" or it isn't! The governme | 1 | 0% | ||||||||
| I like it as is, with FreePort, which is easy for the non-technical to use. I m | 1 | 0% | ||||||||
| I like it the way it is! | 1 | 0% | ||||||||
| i think ncf is all around fabulous. thanks to the volunteers and all the peopl | 1 | 0% | ||||||||
| Idiot-proof PPP connection set-up | 1 | 0% | ||||||||
| improve web connections or explanation means | 1 | 0% | ||||||||
| in the for sale NG too many self appointed price police types, unnecessary comm | 1 | 0% | ||||||||
| increase the amount of available space for member websites (ie: LOTS more than | 1 | 0% | ||||||||
| It may be worthwhile considering the donation of a free central place where all | 1 | 0% | ||||||||
| Its fine - for my uses, anyways | 1 | 0% | ||||||||
| It's variety and services works well now! | 1 | 0% | ||||||||
| Larger webspace (at least 2MB) | 1 | 0% | ||||||||
| less NCF politics | 1 | 0% | ||||||||
| local membership base | 1 | 0% | ||||||||
| Longer connection times | 1 | 0% | ||||||||
| longer use times, | 1 | 0% | ||||||||
| Lynx editor is horrible for creating e-mail messages. Corrections are almost i | 1 | 0% | ||||||||
| more available lines | 1 | 0% | ||||||||
| more dial-up connections | 1 | 0% | ||||||||
| more direct interaction with residents of the region. | 1 | 0% | ||||||||
| more lines... less busy signals for me | 1 | 0% | ||||||||
| more modems | 1 | 0% | ||||||||
| more modems (less chances of busy signals) | 1 | 0% | ||||||||
| More phone lines. | 1 | 0% | ||||||||
| More positive postings in discussion group | 1 | 0% | ||||||||
| more than 1 hour access time to permit downloads of larger files. eg. browsers | 1 | 0% | ||||||||
| more updates on new services (eg. using web for access) | 1 | 0% | ||||||||
| needs better SPAM filter | 1 | 0% | ||||||||
| Needs to purge inactive areas (SIGs, info) and keep content fresh. | 1 | 0% | ||||||||
| Nothing that I can think of. | 1 | 0% | ||||||||
| offer two tier service: e-mail only (ppp+pop/terminal dial-in)for FREE!! and ot | 1 | 0% | ||||||||
| option to include graphics etc | 1 | 0% | ||||||||
| Periodic e-mails with updates on your web page would be good to motivate me to | 1 | 0% | ||||||||
| prior warning of computer shutdown would have been nice this past November | 1 | 0% | ||||||||
| Publish more data on expenses. | 1 | 0% | ||||||||
| recruitment | 1 | 0% | ||||||||
| Reduce the number of special inter | 1 | 0% | ||||||||
| restore alt groups and binaries | 1 | 0% | ||||||||
| software to read newsgroups | 1 | 0% | ||||||||
| solve the problem of the "see-through" text pages! | 1 | 0% | ||||||||
| stop spaming email in my mail box | 1 | 0% | ||||||||
| Support for blind user access | 1 | 0% | ||||||||
| survey should not insist I answer all questions | 1 | 0% | ||||||||
| To staff with more volunteers | 1 | 0% | ||||||||
| Too frequent disconnects | 1 | 0% | ||||||||
| unsure | 1 | 0% | ||||||||
| upgrade Lynx to version 2.7 or higher | 1 | 0% | ||||||||
| What appears to be a recent drop in reliability | 1 | 0% | ||||||||
| Note: Some info lost but not thought to be significant | ||||||||||