Count of Age How Connected        
How Reliable Browser Text Text and Browser Unsure Grand Total
1 Unreliable 1% 1% 1% 0% 3% Most people are using PPP at least some of the time
2 Somewhat Reliable 12% 2% 7% 1% 22% (this is probably another indication of survey bias, since usage stats differ)
3 Reliable 18% 8% 14% 2% 41% (people using PPP would have found it easy to click on the survey link in the email announcing it)
4 Very Reliable 11% 9% 12% 1% 33%
Grand Total 43% 20% 34% 3% 100%
Same as above, only percentages are per column
Count of Age How Connected        
How Reliable Browser Text Text and Browser Unsure Grand Total Text users tend to find the system more reliable than PPP users
1 Unreliable 3% 6% 2% 0% 3% PPP service may not be as reliable as text service.
2 Somewhat Reliable 28% 11% 22% 22% 22%
3 Reliable 43% 39% 40% 56% 41%
4 Very Reliable 26% 44% 36% 22% 33%
Grand Total 100% 100% 100% 100% 100%
Lynx users find the system more reliable than others.
Generally reliability seems independent of user equipment.
Count of Age Computer                        
How Reliable Amiga BeOS Linux Liunx Macintosh MacPowerPC NCF Lynx SunOS Win16 Win95 Win98 WinNT Grand Total
1 Unreliable 0% 0% 0% 0% 0% 0% 1% 0% 0% 0% 1% 1% 3%
2 Somewhat Reliable 0% 0% 0% 0% 1% 1% 1% 0% 1% 10% 7% 1% 22%
3 Reliable 0% 0% 0% 0% 2% 0% 7% 0% 1% 14% 14% 2% 41%
4 Very Reliable 0% 0% 1% 0% 1% 0% 7% 0% 1% 10% 9% 3% 33%
Grand Total 0% 0% 2% 0% 5% 1% 16% 0% 3% 34% 31% 7% 100%
Same as above, only percentages are per column
Count of Age Computer                        
How Reliable Amiga BeOS Linux Liunx Macintosh MacPowerPC NCF Lynx SunOS Win16 Win95 Win98 WinNT Grand Total
1 Unreliable 0% 0% 0% 0% 7% 0% 8% 0% 0% 0% 3% 9% 3%
2 Somewhat Reliable 0% 100% 20% 0% 13% 50% 8% 0% 40% 29% 22% 17% 22%
3 Reliable 0% 0% 20% 0% 53% 25% 43% 100% 30% 42% 46% 26% 41%
4 Very Reliable 100% 0% 60% 100% 27% 25% 41% 0% 30% 29% 30% 48% 33%
Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%