ae606 3/19/96 The Role of the Gayline in AIDS Education Gaylines in Canada reach these hard-to-reach populations of men, but have not been exploited as a consistent means of teaching about safer sex. Gaylines constitute an untapped potential for effective safer sex education. Responses are personalized to the needs of the individual calling because volunteers are able to judge literacy, the caller's options, the caller's environment, degree of risk, and barriers to use. Gayline volunteers can speak from the authority of personal experience. The volunteer develops a one-on-one relationship with each caller, especially when the call concerns sexual matters (because of the intimacy of the subject matter and the safety of the call) and is able to spend as long as necessary with a caller. Gayline volunteers are trained in listening skills and are comfortable with explicit sexual discussion. From information about where to find gay sex, the conversation can naturally evolve into a discussion of safer sex. Although members of these hard-to-reach groups do not call the Gaylines specifically for safer sex information, they have taken the initiative to call for information about sex. AIDS information can thus be offered at this "teachable moment." Gayline volunteers must be able to turn these calls routinely into a forum for teaching about safer sex.